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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I am ever so impressed with the service I received from "Protect My Car" also, the service manager is extremely impressed with the professionalism of both Ron & Cameron whom he interacted with yesterday 3/26/18 in the process. I have never used a car warranty company before but I will continue with this one and recommend them to family & friends. Fantastic experience.
Business response:
Please know that we shared this review with both Ron and Cameron, as well as their direct supervisors. We're happy to hear that your claim was treated with professionalism and that the service manager, at your repair facility, was extremely impressed with Protect My Car. If you are not already aware of our Referral Program, please give our Customer Service Department a call as they are typically running different promotions (i.e., cash, gift cards, etc.) for qualified referrals. Welcome to Protect My Car !!
They were very professional and not so pricey thanks for the service on my Chevrolet family r the years
Business response:
Thank YOU for your positive review of Protect My Car. We're glad that we were able to assist you and your family over the last few years. We know that you have multiple cars, so if you ever need to protect another vehicle, please give us a call. We'd be happy to give you a multi-policy discount!
I just received a phone call from Philip with Protect My Car. He was awesome so I ended up signing up for coverage right over the phone. My co workers have talked about how much they like their service with Protect My Car so I am excited. Philip was extremely helpful with finding me a plan that fits my needs. He was also very personable and friendly. My experience was great.
Business response:
Thanks for sharing your experience. Please know that we forwarded a copy of this review to your sales agent, as well as his direct supervisors.
I just called to cancel my policy with protect my car. I was greeted by Jessica t. who helped me cancel my policy after giving me a $0 deductible and a 3-year extension warranty. I had to cancel because I just had a baby and have to get a root canal and I can't afford the $84 a month payment which they would have lowered for me if I had let them persist; which is the reason that they persist,to try to give you better protection for your car at a better price that you can afford. After talking to Jessica I found out that in o... read more
Business response:
We appreciate your positive review of Protect My Car. Please know that as much as we would have liked for you to remain a customer of ours, we understand that life happens sometimes and that your financial situation has changed due to you having a baby, as well as a major dental expense. Should you ever decide to protect your vehicle again, please do not hesitate to contact us!!
3/21/18 Protect My Car, is the best auto service company for new, as well as used vehicles in the U.S. of America. They accommodate all budget types. They are to be commended. Sincerely, ***************** N.H.
Business response:
We're glad that Megan was able to help you with your policies and reduce your monthly payment. Thank you for sharing this review.
Overall, the experience wasn't the greatest but in the end, they worked it out and really tried to make it right. Which they did. So in the end, what should have been a $600 bill, was in fact only the $100 deductible as promised. There were some communication mishaps between the company and Ford and I was stuck in the middle but in the end, a really good employee by the name of Carl L. came to the rescue. He was diligent and went way above and beyond what most companies and employees would have done. In the end, I would have... read more
Business response:
Tony - Please know that we always value specific and detailed feedback. While we read (and respond to) each and every Customer Review, the ones that are detailed and specific (like yours) provide the most value. We're glad to hear that Carl was able to step up and assist you with your repair. And we know that this repair wasn't issue-free. For that, we take responsibility. Like many things in life, we can't address problems or issues unless we are aware of them. We appreciate you giving us the time and opportunity to make th... read more
Just got a cold call from the salesman. High pressure tactics to sign up today, discounts kept coming. I asked tp have the contract sent to me 5 times and stop the sales pitch. Otherwise I would hand up. They politely ended the call without sending the contract for my review. Hate this type of high pressure sales.
Business response:
Bob - Thank you for sending us this feedback. Please know that our Compliance Department just reviewed this sales call (which was just under 12 minutes) with our Training Supervisor and we agree with several aspects of your review. Our sales agent should have addressed your concern and sent you a sample policy to review. We note that you stated: "I don't think that you are listening to me." This appears to be true as our sales agent was speaking over you at various points of this call. This is inconsistent with the way that ... read more
Last week I received a phone call from Sarah a representative from Protect My Car. She knew my car warranty was about to expire. I had been doing a lot of research on extended warranties. Protect My Car was one of the two I was choosing between but Sarah really helped me make my final decision. She was patient, knowledgeable and honest. She explained the benefits to be thoroughly. I am extremely happy with my decision with Protect my Car.
Business response:
We're glad that you chose us! Thank you for trusting us to protect your vehicle. We'll let your sales agent know about this positive review. Respectfully, Protect My Car's Management Team
I just start with protect my car I been calling and calling for some one and the only person who were able to help was Alex N. thanks again to him
Business response:
We're glad to hear that Alex was able to assist you. We apologize for any miscommunication.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
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