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Protect My Car

3.7

About this business

Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more

Location details

570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.73,872 reviews
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Randy K.'s profile image
Randy K. 
7 years ago

This company ignores the Federal Do-Not-Call-List and utilizes robo-calls. BOYCOTT this company until they change their procedures. 

Business response:

While we respectfully disagree with your assertions that we "ignore the Federal Do Not Call List " (we actually scrub against it on a daily basis) and/or "utilize robocalls" (we have live agents call all of our prospective targets and we do not use prerecorded messages), we have added your telephone number ending in **** to our internal Do Not Call list. Please know that Protect My Car only calls consumers that "opt in" to receive information about our products and services. We apologize if someone else provided your phone n... read more

Gretta R.'s profile image
Gretta R. 
7 years ago

I want to personally thank Mrs. Jessica T. for providing me with above and beyond customer service. I have been a Protect My Car member for over a year and I will remain a loyal customer as long as they keep providing excellent customer service. Thanks Jessica T. for ensuring I remained a loyal customer! *********************** 

Business response:

Wow!! Please know that we forwarded a copy of this awesome review to Jessica and her immediate supervisor. Thank you for taking some time to share your positive experience with Protect My Car. 

Beth C.'s profile image
Beth C. 
7 years ago

Ok guys, I can't say enough about Protect My Car! My motor blew and I just barely made the 16 th Day. THEY HAVE COVERED HALF OF THE BILL! Today I got another surprise. I had to rent a car and it was only $24 a day. They say they will cover $30. I bought the stupid insurance and didn't expect to see that they will cover $30 per day! Really...you haven't heard the last of me, and my praise to Protect My Car!!!! My Car is still in the shop and I'm sure they will blow my mind again! 

Business response:

We're glad to hear that your contract has helped you so much in such a short period of time. Thank you for sharing your experience and posting this review. And welcome to Protect My Car and discounted repairs!! 

Devon G.'s profile image
Devon G. 
7 years ago

I had a wonderful experience with Melodi , I couldn't ask for a more professional & humble representative for this company. I will definitely keep her as my go to rep. Thanks again Meldoi 

Business response:

Thank you for taking the time to recognize Melodi and our Customer Service Department. Please know that we forwarded a copy of your Customer Review to Melodi and her direct supervisor. Respectfully, Protect My Car 

Dennis R.'s profile image
Dennis R. 
7 years ago

Great company very helpful 

Business response:

We appreciate your review and your kind words. Respectfully, Protect My Car 

Mariana A.'s profile image
Mariana A. 
7 years ago

Chaz B. was a great help today. I was having a bad day and I wanted to cancel my Insurance but he talked me into not doing it and he gave me a great deal and also helped me understand everything so much better which made me completely happy. Thanks to him I continued with my plan ð?? THANKS Chaz 

Business response:

We're happy to hear that you now have a better understanding of how your policy works. Please feel free to call our Customer Service Department if you have any additional questions or issues regarding your vehicle service contract. We appreciate your business. Respectfully, Protect My Car 

Shenderryl W.'s profile image
Shenderryl W. 
7 years ago

today I was not only provided a great policy by Melodi C., of Protect My Car. I was given a warm welcome into a company,by a professional that truly cared. She display genuine empathy and concern for me and my overall needs as a parent. She is an asset to this company as well as to the people she has assisted and served. 

Business response:

We agree! Melodi does a great job for us. Thank you for sharing your experience with Protect My Car. Please know that we shared your review with Melodi, as well as her direct supervisor. 

ShaNe\' P.'s profile image
ShaNe\' P. 
7 years ago

I must say that Chaz B., is so awesome and he should be in management. I thank him for his patience with my concerns. He's a true asset to your company. 

Business response:

We totally agree with your Customer Review. Chaz is a HUGE asset to Protect My Car. Thank you for posting about your experience. 

Sergio B.'s profile image
Sergio B. 
7 years ago

I never really take the time to write reviews. But I will this time, because of how great customer service treated me. I spoke to a gentlemen by the name of Chaz R. B. I had a good amount of questions for him. I thought I was going to overwhelm him with the questions that I was asking him in regards to my current extended warranty policy. He was very patient, and genuinely wanted to help me. I knew that he was trying to find different ways on how to help me. Chaz was very professional, and I was very pleased with his custome... read more

Business response:

What a great review! Thank you for taking the time to post this review on behalf of Chaz and Protect My Car. We LOVE hearing these kind of stories. Chaz is a huge asset to our company and he provides excellent customer service to our contract holders. Please know that a copy of your review has been sent to his direct supervisor, as well as his employment file. Respectfully, Protect My Car 

Frequently asked questions about Protect My Car

How is Protect My Car rated?

Protect My Car has a 3.7 star rating with 3,872 reviews. 

When is Protect My Car open?

Protect My Car is closed now. It will open tomorrow at 8:00 a.m. 

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