Claimed

Protect My Car

3.7

Insurance
Saint Petersburg, FL

About this business

Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more

Location details

570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 7:00 p.m.
Tue	8:00 a.m. to 7:00 p.m.
Wed	8:00 a.m. to 7:00 p.m.
Thu	8:00 a.m. to 7:00 p.m.
Fri	8:00 a.m. to 7:00 p.m.
Sat	10:00 a.m. to 4:00 p.m.
Sun	Closed

3.73,857 reviews

Select a rating

Danette K.

on BBB

6 years ago

Amazing customer service. Affordable rates and quality service. Chaz was extremely helpful. I couldn't have asked for better support! Just a wonderful experience!

Business response:

Amazing Customer Review!! Thank you for taking the time to post this. Please know that we shared your Customer Review with Chaz and his direct supervisor. Respectfully, Protect My Car

Beth C.

on BBB

6 years ago

Protect My Car has proved to be the best warrantee company bar none! My motor on my car seized up. I thought for sure that I hadn't been through the 15 days. I called to cancel they said I had gone through the 15 days and they would take care of my issue. My mechanic had gone on and on that theu would do everything they could NOT to pay for the engine. I HAVE NOT HAD ONE PERSON SAY THEY WOULDN'T PAY FOR IT! Protect My Car is every thing it's says it is, refressing! I hadn't even paid the first payment yet and they still cove... read more

Business response:

This is a REALLY GREAT review. Thank you!! Please know that we have shared your review with our Management Team. Happy New Year from all of us at Protect My Car.

Kunwar S.

on BBB

6 years ago

So far i've had a good experience with the company. I was trying to reach the customer team but was unable. Finally got hold of Bill S.. He was super helpful with giving all the info that i needed. He sounded professional and knew what he was talking about. Thanks for the help.

Business response:

Thanks for sharing your experience with Protect My Car. We're happy to hear that Bill was able to assist you. It was our pleasure. Happy New Year from all of us at Protect My Car.

Deanna S.

on BBB

6 years ago

My husband and I went to Quick Lane Tire & Auto Center on 01/05/2018 about my son 2003 Ford Mustang which was making a real bad noise and they told us what it was and what it would cost . My husband and I contacted Protect My Car about my son 2003 Ford Mustang and let them know what was going on them stepped up and helped us out with the cost of fixing it and told us all we had to pay was 25% of $950.74 which is $713.01 and that is all we should of had to pay . When we went to pick up my son's Mustang I did call Protect My C... read more

Business response:

We're sorry to hear about your negative experience with Quick Lane Tire & Auto Center. Unfortunately, we see this type of "overcharging" more than most people realize. We are glad to hear, however, that Chaz was able to help you out and give you an additional discount for your troubles. We see that you just purchased this policy on 1/4/2018, so welcome to the Protect My Car family.

Joy M.

on BBB

6 years ago

Excellent customer. Dedra C. was amazing answered all my questions very pleasant to talk too.

Business response:

We're guessing that you meant "excellent customer service" instead of "excellent customer"? In any event, thanks for the positive review and Happy New Year from all of us at PMC!!

Jerry G.

on BBB

6 years ago

Sam F. was very great in assisting me with my questions today. Great customer service provided. Will refer their buisness to future clients. Thanks

Business response:

Awesome!! Thanks for sharing your experience with Protect My Car.

RHONDA R.

on BBB

6 years ago

I ****** ** TOOK MY CAR TO THE CAR DEALERSHIP WEDNESDAY MORNING TO HAVE SOME REPAIRS DONE UNFORTUNATELY THE PARTS WERE NOT COVERED UNDER THE WARRANTY I REALLY NEED TO RECOGNIZED TO GENTELMEN THAT WENT ABOVE AND BEYOND TO LET ME KNOW THAT THEY CARE ABOUT THERE CUSTOMERS MRS CHAZ B. AND HAROLD L. NEEDS TO BE RECONIZED FOR DOING A WONDERFUL JOB RESOLVING THE PROBLEM AND THANK YOU ONCE AGAIN GENTELMEN .******

Business response:

We're so happy to hear that Chaz and Harold were able to assist you in this difficult situation. Thank you for posting this and giving them the recognition that their hard work deserves. They are both HUGE assets to our company.

Sally H.

on BBB

6 years ago

Jeremiah was excellent help to me today with all the people have spoken with he's been the best

Business response:

The notes in your file indicate that a reimbursement check was processed on 1/31/2018 (check #4390) for $161.00. This would have gone out in the mail on 2/1/2018 and should be arriving shortly at your address on file. Please email us at <a href="mailto:Compliance@ProtectMyCar.com">Compliance@ProtectMyCar.com</a> if your reimbursement check isn't received by the end of next week. Have a great weekend!!

scott b.

on BBB

6 years ago

Hello your representative was very respectful and went out of his way to get the information I asked for

Business response:

Thank you, Mr. Brooks, for those very kind comments. Although we help hundreds of customers daily we never forget that each policyholder is an individual entitled to respect and as much help as we can give. We appreciate your business and we very much appreciate your letting us know we did a good job for you. Please do not ever hesitate to let us know how we can help you. Thanks again for those comments.