This profile has been claimed by the business owner or representative.
Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I will like to acknowledge my customer service experience with Chaz was very professional, funny and knowlegeable. I will rate his customer service superb. I rate his experience a 10 for superb
Business response:
We're happy to hear that Chaz was able to assist you. He's one of our best! Thank you for taking the time to post about your experience with Protect My Car.
From July 3rd to late November of 2017, I suffered 4 personal tragedies. I was pleased with this policy until early October 2017 when I tried to call and request cancellation due to financial strain. As I have reviewed the many complaints, they also had those fast talking employees confusing the situation, in order to keep the policy open and no consideration for the purpose and reason that the client had called for initially. The policy was only 30.00 dollars a month. I am disabled and am grateful to get for my SSI income, ... read more
Business response:
Thank you for your comments. First and foremost, we completely understand that you are, and have been, going through some very difficult situations. We regret that you feel that our company has in any way failed to assist you, or that we have in any way taken advantage of your situation. Nothing could be further from the truth. A review of the history of your contract might help you understand how much you have actually benefited from this coverage and how much we have assisted you. When you purchased your policy in Decembe... read more
Amazing customer service. Affordable rates and quality service. Chaz was extremely helpful. I couldn't have asked for better support! Just a wonderful experience!
Business response:
Amazing Customer Review!! Thank you for taking the time to post this. Please know that we shared your Customer Review with Chaz and his direct supervisor. Respectfully, Protect My Car
Protect My Car has proved to be the best warrantee company bar none! My motor on my car seized up. I thought for sure that I hadn't been through the 15 days. I called to cancel they said I had gone through the 15 days and they would take care of my issue. My mechanic had gone on and on that theu would do everything they could NOT to pay for the engine. I HAVE NOT HAD ONE PERSON SAY THEY WOULDN'T PAY FOR IT! Protect My Car is every thing it's says it is, refressing! I hadn't even paid the first payment yet and they still cove... read more
Business response:
This is a REALLY GREAT review. Thank you!! Please know that we have shared your review with our Management Team. Happy New Year from all of us at Protect My Car.
So far i've had a good experience with the company. I was trying to reach the customer team but was unable. Finally got hold of Bill S.. He was super helpful with giving all the info that i needed. He sounded professional and knew what he was talking about. Thanks for the help.
Business response:
Thanks for sharing your experience with Protect My Car. We're happy to hear that Bill was able to assist you. It was our pleasure. Happy New Year from all of us at Protect My Car.
My husband and I went to Quick Lane Tire & Auto Center on 01/05/2018 about my son 2003 Ford Mustang which was making a real bad noise and they told us what it was and what it would cost . My husband and I contacted Protect My Car about my son 2003 Ford Mustang and let them know what was going on them stepped up and helped us out with the cost of fixing it and told us all we had to pay was 25% of $950.74 which is $713.01 and that is all we should of had to pay . When we went to pick up my son's Mustang I did call Protect My C... read more
Business response:
We're sorry to hear about your negative experience with Quick Lane Tire & Auto Center. Unfortunately, we see this type of "overcharging" more than most people realize. We are glad to hear, however, that Chaz was able to help you out and give you an additional discount for your troubles. We see that you just purchased this policy on 1/4/2018, so welcome to the Protect My Car family.
Excellent customer. Dedra C. was amazing answered all my questions very pleasant to talk too.
Business response:
We're guessing that you meant "excellent customer service" instead of "excellent customer"? In any event, thanks for the positive review and Happy New Year from all of us at PMC!!
Sam F. was very great in assisting me with my questions today. Great customer service provided. Will refer their buisness to future clients. Thanks
Business response:
Awesome!! Thanks for sharing your experience with Protect My Car.
I ****** ** TOOK MY CAR TO THE CAR DEALERSHIP WEDNESDAY MORNING TO HAVE SOME REPAIRS DONE UNFORTUNATELY THE PARTS WERE NOT COVERED UNDER THE WARRANTY I REALLY NEED TO RECOGNIZED TO GENTELMEN THAT WENT ABOVE AND BEYOND TO LET ME KNOW THAT THEY CARE ABOUT THERE CUSTOMERS MRS CHAZ B. AND HAROLD L. NEEDS TO BE RECONIZED FOR DOING A WONDERFUL JOB RESOLVING THE PROBLEM AND THANK YOU ONCE AGAIN GENTELMEN .******
Business response:
We're so happy to hear that Chaz and Harold were able to assist you in this difficult situation. Thank you for posting this and giving them the recognition that their hard work deserves. They are both HUGE assets to our company.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,872 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com