This profile has been claimed by the business owner or representative.
Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Chaz @ Protect My Car was very helpful today. He took the time to explain to me in detail and answer every question I had. What a great employee to listen to my concerns and take the time to make me feel comfortable with the policy I purchased. It's hard to find good customer service. Chaz I very much appreciate your patients and for having excellent customer service, and knowledge.
Business response:
What an amazing Customer Review!! Thank you. Please know that we shared your review with Chaz, as well as his direct supervisors. We LOVE hearing positive reviews when they relate to customer service. This makes us proud of our team.
Jessica was very endearing over the phone, handling my questions and concerns quickly. I couldn't have asked for anything more.
Business response:
We're happy to hear that Jessica was able to assist you and address your questions and concerns. Please do not hesitate to contact our Customer Service Department should you have any additional questions moving forward. From all of us at Protect My Car, have a happy and safe 4th of July Weekend!!
Mary offered some great incentives to help me decide to keep my policy. Thank you!
Business response:
We appreciate your kind words. Please know that we forwarded a copy of your Customer Review to Mary, as well as her direct supervisor.
Jeremiah V. @ Protect My Auto was so helpful to me today. I did not understand how this worked and he too the time to explain it to me in detail and answer every question I had. What a great employee to listen to my concerns and take that time with a customer. It's rare these day.
Business response:
We LOVE hearing when our employees go the extra mile for our customers. Jeremiah does a great job in our Customer Loyalty Department and we are blessed to have him on our team. Thank you for posting this review and making public your experience with Protect My Car.
Mary A. in the Customer Loyalty Dept. spent a lot of time answering my questions, inquiring from colleagues about uncertain policy details, and even calling me back when we got disconnected. I very much appreciate her excellent customer service.
Business response:
We appreciate this positive review very much. Thank you for sharing your experience with Protect My Car.
The experience I had with customer service was great he helped me with any problems I have had.. he was very understanding...
Business response:
We appreciate you sharing your experience with Protect My Car's Customer Service Department. We're always happy to hear when our agents take care of our valued customers. From all of us at PMC, have a great weekend!!
I just got off the phone with Megan (I believe was her name). I did not remember purchasing this policy and had signed with a different company yesterday. I explained this to her and she was very explanatory as to what my coverage was with them and I truly appreciate her help. Now its just a matter of contacting the other company to stop that payment. Thank you Megan for your clearifying the situation so that I could make a informed action.
Business response:
Thank you for your wonderful and encouraging review. It is very important to everyone here at Protect My Car that we provide the most professional service possible. It means a lot to get comments from our customers that let us know we are doing just that. Thanks again for your comments.
I had the pleasure of speaking with Megan H. who was very persistent. She explained the policy to me and encouraged me to keep it because i was calling in to cancel the policy. I would love to have Megan as an employee she take pride in her job. Keep up the good work Megan.
Business response:
On behalf of the entire Protect My Car team, thank you for sharing your experience and posting this positive review. Megan is one of our best and we're happy to hear that she was able to assist you. Should you ever have any questions or concerns about your coverage plan, please do not hesitate to contact our Customer Service Department.
I just would like to thank Nicole E., Meghan H. for their time and patience on giving me a great understanding about the coverage that I had purchased. My experience was awesome and ladies you do your jobs wonderful and I really appreciate you for that
Business response:
Please know that we shared your positive review with Nicole and Megan, as well as their direct supervisor. We appreciate your business and would like to thank you for recognizing the hard work and professionalism that was exhibited by our Customer Service Department. It's always refreshing to read these types of reviews.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com