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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Melody was very friendly, professional and knowledgable. She researched and helped me solve my problem.
Business response:
Thank you for sharing your experience with Protect My Car. We're happy to hear that Melodi was able to help you out and work around your budget. We're extremely lucky to have her on our team.
I would like to extend my gratitude to a wonderful customer representative who assisted me with assurances of why i should stay with PMC. He provided knowledgeable information as well as assisting with patience and compassion. Please see to it that he receives the recognition he deserves as a productive hardworking employee willing to go the extra mile for this company and the customers you service. This employee's name is Chaz B.!!!! Outstanding customer service!!!
Business response:
WOW! What a great review. Please know that we appreciate you taking the time to recognize excellence. Chaz has been with us for a long time and he is a rock star in our Customer Loyalty Department. Your review has been shared with our Management Team. Thanks again!
Chaz @ Protect My Car was very helpful today. He took the time to explain to me in detail and answer every question I had. What a great employee to listen to my concerns and take the time to make me feel comfortable with the policy I purchased. It's hard to find good customer service. Chaz I very much appreciate your patients and for having excellent customer service, and knowledge.
Business response:
What an amazing Customer Review!! Thank you. Please know that we shared your review with Chaz, as well as his direct supervisors. We LOVE hearing positive reviews when they relate to customer service. This makes us proud of our team.
Jessica was very endearing over the phone, handling my questions and concerns quickly. I couldn't have asked for anything more.
Business response:
We're happy to hear that Jessica was able to assist you and address your questions and concerns. Please do not hesitate to contact our Customer Service Department should you have any additional questions moving forward. From all of us at Protect My Car, have a happy and safe 4th of July Weekend!!
Mary offered some great incentives to help me decide to keep my policy. Thank you!
Business response:
We appreciate your kind words. Please know that we forwarded a copy of your Customer Review to Mary, as well as her direct supervisor.
Jeremiah V. @ Protect My Auto was so helpful to me today. I did not understand how this worked and he too the time to explain it to me in detail and answer every question I had. What a great employee to listen to my concerns and take that time with a customer. It's rare these day.
Business response:
We LOVE hearing when our employees go the extra mile for our customers. Jeremiah does a great job in our Customer Loyalty Department and we are blessed to have him on our team. Thank you for posting this review and making public your experience with Protect My Car.
Mary A. in the Customer Loyalty Dept. spent a lot of time answering my questions, inquiring from colleagues about uncertain policy details, and even calling me back when we got disconnected. I very much appreciate her excellent customer service.
Business response:
We appreciate this positive review very much. Thank you for sharing your experience with Protect My Car.
The experience I had with customer service was great he helped me with any problems I have had.. he was very understanding...
Business response:
We appreciate you sharing your experience with Protect My Car's Customer Service Department. We're always happy to hear when our agents take care of our valued customers. From all of us at PMC, have a great weekend!!
I just got off the phone with Megan (I believe was her name). I did not remember purchasing this policy and had signed with a different company yesterday. I explained this to her and she was very explanatory as to what my coverage was with them and I truly appreciate her help. Now its just a matter of contacting the other company to stop that payment. Thank you Megan for your clearifying the situation so that I could make a informed action.
Business response:
Thank you for your wonderful and encouraging review. It is very important to everyone here at Protect My Car that we provide the most professional service possible. It means a lot to get comments from our customers that let us know we are doing just that. Thanks again for your comments.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,872 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
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