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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Amazing things happen when you have an employee like Jessica T. , because of her professionalism and positive attitude I did not cancel my membership. I have called several times and no one provided service like her. We definitely need more people like her in this world. She is so knowledgeable, kind , thoughtful and much more. Jessica deserves a few days off with pay for displaying how much she cares for the company she works for but for the clients. I am very thankful and grateful for Jessica T. GOD bless her and everyone ... read more
Business response:
You had us at "amazing". Thank you for the incredibly generous Customer Review of your interaction with Jessica. She's a leader in our Customer Loyalty Department and I'm sure she will be extremely happy to read your review. From all of us at PMC, thank you for sharing your experience.
When I got done talking to Chaz B. I felt like I was hanging up on a family member or an old high school friend. Chaz took my problems and turned them into new solutions. This new car that I bought has been discovered to have many problems and I was in a bind as to what I was going to do. I too called in to quit my service and turned around extending it after Chaz explained in quite clear detail the advantages that they offered, the money that I'd save, along with the aggravation on top of all that. I just want to say that t... read more
Business response:
Please know that we appreciate you shouting out Chaz and the good work that is being done in our Customer Loyalty Department. Thank you for your very detailed and personal review. And thanks for being a valued Protect My Car customer for the past 2 years.
I talk to Laasa P., her number is 889-965-1591. I told her about my situation. She was so helpful. She had a pleasant voice. Laasa help me out more than I thought she could. I REALLY APPRECIATE LAASE P. IF I EVER IN A SITUATION AGAIN I HOPE SHE WILL BE THE ONE THAT HELP ME. LAASE P. THANK YOU FOR MAKING MY DAY A LITTLE BIT BETTER. NEED MORE PEOPLE LIKE YOU. *MAY GOD FOREVER BLESS YOU!!!!!!!* Sincerely, DeeBra R. Policy ******
Business response:
On behalf of the entire Protect My Car team, we'd like to thank you for sharing your experience with the BBB. Please know that your Customer Review has already been shared with Laasa and her direct supervisor. Thanks again for taking a few minutes to recognize the hard work and dedication of our Customer Loyalty team member. Respectfully, Protect My Car's Management Team
The other day I called to discontinue/ cancel my coverage and I had the PLEASURE OF SPEAKING WITH one of your associates. She was able to extend some discounts and courtesies with me as well.She also took the time to fully explain just how valuable and WORTHWHILE MY policy REALLY IS TO ME!!! She was able to convince me to Continue my coverage. She was VERY VERY nice,soft spoken, helpful and was VERY pleasant to deal with!!!! I'd like to give STACIE SAMMONS a GLOWING REPORT....SHE KNOWS h TO EFFECTIVELY NEGOTIATE AND GIVE A C... read more
Business response:
Thank you for sharing this information. As we just responded on another Customer Review, Stacie was recently promoted to our Customer Loyalty Department and these types of reviews validate our decision to grant her that promotion. We are incredibly happy to hear that she is succeeding in her new role and we are grateful to hear that she is helping to solve our customers problems and concerns. Please know that your review was shared with Stacie, as well as her direct supervisors.
It brought tears to my eyes to know that Mrs.Staci S. hard a warm felt understanding of my family hardship. I did not want to lose my coverage form my car.Mrs. S. work it out for the best of my ability to keep my coverage, she also broke down the information for me to really understand the policy and benefits. Thank you so much for your caring and understanding, and having the desire to help me. God Speed
Business response:
WOW!!! You just made our day. Thank you for submitting such a wonderful Customer Review. While Stacie has been with Protect My Car for awhile now, we recently promoted her to our Customer Loyalty Department. This type of a review certainly validates our trust in this employee to do the right thing for our customers. Thanks again for sharing this information and please know that we've shared your review with Stacie and her direct supervisor.
Anteneka W. was awesome! So was the warranty!
Business response:
Thank you for the compliments!! From all of us at Protect My Car, here's to a great weekend!!
Megan was very helpful she answered all my questions.
Business response:
Thank you for sharing this information. Please know that we forwarded a copy of your review to Megan and her direct supervisor. Our Best, Protect My Car's Management Team
Melody was very friendly, professional and knowledgable. She researched and helped me solve my problem.
Business response:
Thank you for sharing your experience with Protect My Car. We're happy to hear that Melodi was able to help you out and work around your budget. We're extremely lucky to have her on our team.
I would like to extend my gratitude to a wonderful customer representative who assisted me with assurances of why i should stay with PMC. He provided knowledgeable information as well as assisting with patience and compassion. Please see to it that he receives the recognition he deserves as a productive hardworking employee willing to go the extra mile for this company and the customers you service. This employee's name is Chaz B.!!!! Outstanding customer service!!!
Business response:
WOW! What a great review. Please know that we appreciate you taking the time to recognize excellence. Chaz has been with us for a long time and he is a rock star in our Customer Loyalty Department. Your review has been shared with our Management Team. Thanks again!
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
Need help? Contact us.
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