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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Kyrika provided excellent customer service. Her professionalism is the only reason we are associated with this organization. If other organizations take note and remember the importance of the customer, they will be able to maintain a high retention level as well. Thank you, Kyrika. Thanks, Protect My Car. Kind personal regards, *************************
Business response:
Thank you for sharing your experience with Protect My Car. We're happy to hear that Kyrika provided "excellent customer service" and that she displayed the professionalism that we expect from all of our agents.
Courteous, amicable, dependable Truthfully Courteous, amicable, dependable Always Courteous, amicable, dependable.
Business response:
We're happy that our Customer Loyalty team was able to assist you last week. We look forward to earning your business!!
Lawrence was very nice and helpful. I can't remember the man's name who sold me the policies was very nice also, I have had pleasant conversations with both people I have talked to.
Business response:
Thank you for this feedback. We appreciate the opportunity to earn your business. Should you have any additional questions or concerns, please feel free to contact our Customer Service Department. From all of us at Protect My Car, here's to a great weekend!!
Jessica T Jessica T. was outstanding, very thorough and to the point. She knows her job and the Company extremely well. My call today was to cancel my contract, but after speaking with Jessica T. that all changed because she listened, understood my dilemma and carefully and patiently worked to get me within my budget. Her expertise and professionalism is much to be desired! Thank you, thank you and again thank you.
Business response:
Thank YOU for recognizing Jessica's professionalism. She is definitely an asset to our company. Should you have any additional questions or concerns, please do not hesitate to give our Customer Service Department a call.
Kyrika H. was very professional and understanding about why I wanted to cancelling my policy. She helped me get within my budget. Thank you.
Business response:
Thank you for your 5-Star Review. We're happy to hear that Kyrika was able to assist you and that she was able to work with your individual situation. Please know that we've passed along this review to Kyrika, as well as her immediate supervisors.
Absolutely great customer service my entire experience. Every representative knowledgeable, caring, down to earth, and helpful as well. When I first signed up with my Ambassador elite policy, I was expecting less than what I got! One of the financial managers I believe had a helped quote me a policy with a discount and great price, and the perks were better than expected. I received timely reimbursements for my expenses, and again great discounts for my entire cost. Literally half of what my favorite garage is charging. I wa... read more
Business response:
Thank you for allowing us to earn your business. We appreciate you sharing your positive experience with Protect My Car and we're proud to hear that our entire team was able to assist you and that your Ambassador policy worked as intended.
i called today to cancell may policy But Spencer helped me with the process and i didnt have to cancel it. He was very helpful and polite and very professional. also sent me an email to help me see what is covered and is sending me out the items i need that i never got to start with. i will be asking for spencer if i ever have to call again. Thank you Spencer I appreciate the help you gave me
Business response:
Awesome!! Thanks for sharing your experience with Protect My Car. We're happy to hear that Spencer was able to provide you with helpful, polite and professional customer service. Should you have any future questions or concerns, please feel free to give our Customer Service Department a call.
Kyrika H. was amazing to speak with today. I was ready to back out of a future policy, but she made me feel comfortable about it within my budget.
Business response:
Thank you very much for your review and the five stars. We appreciate it very much. We are so glad our agent provided real help you can use. All of our agents are dedicated to offering that kind of help to all our customers. Thank you for choosing Protect My Car.
Kyrika H. was extreamly helpful and very nice to speak to. I explained my situation and she helped me keep my policy. She is an example if good customer service. Very pleased.
Business response:
We, too, are pleased! Thank you for sharing your experience with Protect My Car. We're extremely happy that Kyrika was able to assist you. Please know that we appreciate you being a valued PMC customer since 2016.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,872 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
Need help? Contact us.
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