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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have had nothing but excellent service from the associates here! I spoke to a sales manager named James B. and he wasn't pushy or insistent. He cared about me as a person and wanted to find my best plan! I then had to cancel services through no fault of or issue with the company, and I spoke to Jessica from the loyalty department. She was kind, understanding, friendly and very accommodating! She listened to the fact that I needed to cancel and didn't make it difficult. I definitely didn't feel trapped like I have with some... read more
Business response:
Please know that we appreciate you sharing your experience with Protect My Car. We're happy to hear that Jessica and James were able to assist you with the professionalism that we expect from all of our agents. Looking at your file, it appears that Willis was "the first person" that you spoke to. Should your needs and situation change, please do not hesitate to give us a call. Respectfully, Protect My Car
hi i joined to day protect my car to day and the 2 represtatve was so nice to me im looking forward to working with them when something go wrong with my truck thank you so much protect my car sincerely darron e.
Business response:
Welcome to the Protect My Car family!! Please know that we appreciate your business and we look forward to working with you for years to come. Please do not hesitate to give our Customer Service Department a call should you have any questions about your new policy. Respectfully, Protect My Car
Honestly the best customer service I have ever experienced Jason was able to answer every question that I threw at him he deserves more then 5 star I would recommend this company to anyone
Business response:
Wow!! Thank you for the very generous 5-Star Review of Protect My Car. Please know that your review was seen by our Management Team and a copy of your review was placed in Jason's file. We're extremely happy to hear that Jason was able to answer all of your questions and provide you with excellent customer service.
I left my review for Jessica my name is ******
Business response:
Thank you for the 5-Star Review. We're happy to hear that Jessica was able to assist you today and provide excellent customer service.
I am so disappointed in protect my car,a friend recommend them,i purchased a policy in July to include electrical, my truck developed an electrical problem i took it to the shop and they told the mechanic that they don't cover the problem,why would they replaced an engine or transmission which is very expensive but don't cover a computer which is a fraction of the price.
Business response:
Thank you for your comment. We are happy to hep you with the question you raised. First of all, no coverage, no matter which company issues it, covers all components. We understand how frustrating it can be when the first repair you have is to a non-covered component. However, the purpose of the coverage is to make sure that the most expensive repairs (like the engine, transmission A/C and the like) are covered so those costs will not ruin your budget when they happen. By covering major repairs (and most minor ones) we can k... read more
Jason is the best. He always goes out his way to help me. This company has saved me so much money for car repairs.
Business response:
Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all policy holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal. Please call us anytime you have any questions or if there is anything we can do to help out.
I would like to give a special thanks to Mark T. for doing such a wonderful job communicating with me and keeping up with the shop to make sure my claim process was taken care of with compassion which allowed me to get my car back in just one day. Mark really made this stressful experience much easier for myself and I can not thank him enough! I would also like to thank Jason Pierre a second employee who helped with smoothing the process of my repair! Thanks guys!
Business response:
Please know that we appreciate this positive feedback. We have provided a copy of your review to both of the claims agents that worked your file, as well as their direct supervisor. Thank you for being a valued Protect My Car customer since October of 2018.
Great service all questions and were answered. Pmc is a great company.
Business response:
Please know that we appreciate the positive feedback, as well as the 5-Star Review!! Thank you, Protect My Car's Management Team
Yes it was very nice talking to u u was very helpful and nice
Business response:
Thank you for your positive review of Protect My Car. We're happy that we were able to assist you on your most recent claim. Please know that while your review is dated 9/26/2019, Protect My Car did not receive your review from the BBB until 10/24/2019 (hence the belated response). Nonetheless, please do not hesitate to contact us should you have any additional questions or concerns with your Ambassador Elite policy. And thank you for being a valued Protect My Car customer since September of 2018.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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