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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
David B. is who helped me today and he is amazing! He is the person and only person I will want to deal with from now on. Well I didn't know that my coverage had started and he worked with me and saved me a ton of money by changing me over to a way better deal. Thank you so much David B.! You are amazing and a blessing.
Business response:
Thank you for the generous 5-Star Customer Review. We're happy to hear that David was able to assist you. Should you have any future questions, please do not hesitate to give us a call. Respectfully, Protect My Car
Jason was a great help. He was willing to help me with my situation until everything was in good hands. I appreciate Jason and he's amazing customer service.
Business response:
Jason does a fabulous job for Protect My Car. Thank you for recognizing his "amazing customer service." And thank you for the 5-Star Review.
The attitudes and personalit of the employees of the company convinced me that I made the right choice. Devon W. is a superb agent for your company. Very impressed. Thank you.
Business response:
Awesome!! That means a lot. Devon is pretty new to our Customer Loyalty Department, so this definitely validates our trust in him. Thanks for the positive feedback.
Kudos to Jason for amazing customer service today .. I called to get information about a covered repair that was done last year. I am having problems with the workmanship, the car dealer who did the repair was claiming that they had no record of ever doing the work and that I would need an invoice number. As Jason searched for the required information, he spoke in a calm and friendly tone. He totally diffused my anger toward the service department of the dealership. That is some expert customer service where he not only prov... read more
Business response:
Thank you for sharing this with us. We're happy to hear that Jason was able to assist you in a calm and friendly manner. As always, should you have any additional questions or concerns about your policy, please do not hesitate to contact us.
Megan is an absolute doll. Pleasant to speak to, she seems to really care about my well being. She gives good advice regarding my protection plan for my vehicle. She made my original plan super affordable with ease. Bless!
Business response:
Thank you for the wonderful feedback. We're happy to hear that Megan was able to assist you. Please know that we just shared a copy of your review with Megan and her direct supervisor.
Ms. Juana G. deserves a raise or a higher status in the company. She answered all my questions and beat me to the punch of some of my question. She went beyond her job duties to make sure everything was good to go for me. I don't normally do reviews but I told her personally I was going to come write one. So hopefully she gets to look at this and know that it was me :)
Business response:
This is awesome!! Thank you for the great review. Please know that we forwarded a copy of your review to Juana, as well as her direct supervisor. As you moved forward with your claim that we recently discussed, please do not hesitate to contact us with any questions that you might have.
Great service and customer care. I couldn't have found a better policy great coverage!
Business response:
Welcome to the Protect My Car family and thanks for the 5-Star Review!! Please know that a copy of your Customer Review was shared with Devon and his direct supervisor. Should you have any additional questions or concerns, please do not hesitate to contact Protect My Car's Customer Service Department during normal business hours.
Leticia F. is an asset, and knowing a second language is a plus. She is the only one there that knows Spanish and that makes it a lot easier to comunÃcate and she is always ready to go the extra mile. Excellent customer service representative. ****** ***** Service Advisor
Business response:
Thank you for the positive feedback. Letty is a valuable asset for Team PMC. We're happy to hear that she provided "excellent customer service."
So far they have been very helpful in resolving my problems. Even customer relations has a great customer vibe and they definetly try to provide excellent customer service
Business response:
Please know that we appreciate this positive feedback. Once again, our apologies for any confusion regarding the type of oil that is used when paying for our customers' oil changes. A note has been added to your file to upgrade your oil (to synthetic) for the next 12 months. Should you have any additional questions or concerns, please do not hesitate to contact our Customer Service Department.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,872 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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