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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
great customer service rep. Jason P. Approved fast without any problems Thank you
Business response:
Please know that we appreciate the positive feedback and the 5-Star review!! We're happy to hear that your claim was "approved fast" and "with any problems".
Jason was awesome, he took the time to explain the policy to me, and he made sure I understood it. Jason was very friendly and funny! ð?? The best customer service I had in a long time. Thank you PMC! *******
Business response:
We strive to provide our customers with best-in-class customer service. We're happy to hear that Jason achieved that goal for us and assisted you in a friendly and professional manner.
Jason P. was a great help for me today 2/20/20
Business response:
Great to hear!! Thanks for the positive feedback.
Mr. P. is the best! I was told from my volkswagon dealer that my cost would be $1,100.00. for a fuel pump, out of pocket cost, $550. I received a call from Mr. P. this morning telling me that my out of pocket cost is $326. I've been with protect my car since 2017 and they've saved me more than $5,000. In mechanical services. They're the real deal, and with representatives like Mr. Jason P., I'm sure to refer my friends and family.
Business response:
This is WHY we do what we do. Please know that we appreciate the positive testimonial and, of course, we are always appreciative of your referrals to friends and family.
The service that Protect My Car has provided for my 11 year old vehicle was more than satisfactory, it was excellent almost close to perfect. The customer service representatives at Protect My Car care about the welfare of my vehicle and made sure that they did the very best they could do to make sure that my 50% discount was applied appropriately to the major repairs that my vehicle needed that it had to undergo. The process went very successful. My 2008 make and model of my car drives like brand new. Thanks to Protect My C... read more
Business response:
Thank you for this generous review of Protect My Car. We're happy to hear that our Customer Service representatives were able to assist you with such professionalism. We see that Tara was able to assist you this afternoon and we're glad that she was able to provide you with some additional assistance. Lastly, please know that we value your loyalty (as a PMC member since late 2018). Respectfully, Protect My Car
I had to call them three times before I was able to cancel my policy. They wouldn't listen to me. Finally on the Third time I had to be kinda nasty to get them to finally cancel it. I felt trapped I kept telling them I couldn't afford it. They kept pressuring me to keep it till I finally gave up and hung up the first time then just agreed with them the second time. I understand they are trying to sell something but when u are asked multiple times to cancel there is no need to argue. Then when asked if I will be getting a ema... read more
Business response:
Thank you for your comments. We regret that you felt our agent was not attentive to your needs. .We do try to assist all customers who feel their budget cannot support this valuable protection. We will look into the situation and take the appropriate action. We apologize if our agents attempts to assist you in this regard were not appreciated. We do thank you for having been a valued customer and look forward to assisting you again when your situation allows it.
J S. did a GREAT JOB 5 stars all the way. thanks for your help !!!
Business response:
Thank you for the 5-Star Review!! We always appreciate the feedback (especially when it comes from the repair facilities that we work with).
I just want to thank Mr. Jason P. He went above and beyond in assisting me. Great customer service. He's very personable, friendly and his voice is comforting. Thanks again Jason ð??
Business response:
On behalf of Protect My Car, THANK YOU for the 5-Star Customer Review!! Please do not hesitate to give us a call should your circumstances change.
Jason and Devon really went to bat for me those two men really efficiently Coordinated with shop for a postive result
Business response:
Thanks for sharing your positive experience with Protect My Car. We're happy to hear that Devon and Jason were able to get your claim approved on a "good will" basis.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
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