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Protect My Car

3.7

About this business

Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more

Location details

570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.73,872 reviews
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Courtney M's profile image
Courtney M 
5 years ago

This company called me from spoofed number then gave me an 888 number to call back on if you get disconnected. I am on the Do Not Call Registry and have been since December 1, 2010, making it illegal for them to call me as I have never "opted in" or given my authorization in any way to indicate that I would like to receive phone calls from this company. In an effort to resolve this issue, a letter was delivered to the company at 10:36am on February 10, 2020. I got no response. A second letter was sent and signed for on 2/21/... read more

Business response:

Please consider this response a rejection of your proposed settlement. Respectfully, Protect My Car 

Christopher V's profile image
Christopher V 
5 years ago

Jason Pierre was really good with getting authorization and helping us at pepboys and well the process was really smooth and he was very good at what he does. Hope to work with him again when we do the warranty again. 

Business response:

We always appreciate this type of feedback (especially when it comes from a mutual customer's repair facility). Thanks for the 5-Star Review!! 

James T's profile image
James T 
5 years ago

Very pleasant nice and friendly very knowledgeable I would love to have her assist me with all my needs every single time. She was a joy n delight to work with answered all my needs I was very very satisfied with the service she provided. A 10/10 in my book. 

Business response:

Please know that we appreciate the positive feedback!! From all of us at Protect My Car, thank you for placing your trust in our company. 

Cynthia R's profile image
Cynthia R 
5 years ago

Thank you PMC for taking care of me and my family! You are an amazing opportunity for those with clunkers. Affordable and the best quality coustomer support I've ever experienced. I had multiple questions about my policy and Ethan helped me understand everything with perfect speech and clarity! By the time I was finished with my call I felt secure in my decision. PMC is definitely for me! ð??? Free oil changes and tire rotations not to mention 50% off repairs! Expensive new cars cost too much to insure let alone repair so th... read more

Business response:

What an awesome review!! Thanks for sharing your personal experience. Glad we could save game night for you and the kids. We're happy to hear that our product allows you to sleep better at night. 

AM3 AUTO's profile image
AM3 AUTO 
5 years ago

EXCELLENT CUSTOMER SERVICE I DEAL WITH A LOT WARRANTY COMPANY NEVER HAD A PROBLEM WITH PROTECT MY CAR TO GET PAID FROM ************ 

Business response:

Please know that we appreciate this positive feedback. While the vast majority of our BBB Customer Reviews come from satisfied customers, it's always nice to hear from our customers' repair facilities. We pride ourselves in taking care of our customers and providing them (and their repair facilities) with a hassle-free claims experience. As you can imagine, sometimes circumstances prevent that from happening. Nonetheless, our team of Claims Advisors work incredibly hard to meet our customers' expectations. Once again, thanks... read more

Tony K's profile image
Tony K 
5 years ago

Jason was truly the best warranty adjuster ever. Been working at my work shop for 26 years. Never had someone with that's much knowledge and simplify the whole thing.This warranty company is real lucky to have this man working for them. Keep up the good work mr Jason. %100 satisfied customer 

Business response:

We agree with your statement that we are lucky to have Jason on our team. We also appreciate the positive feedback. Please know that we shared a copy of your review with Jason, as well as his direct supervisors. 

Salem's profile image
Salem 
5 years ago

Thanks for Michael G. for help, he did a great job today. 

Business response:

We're happy to hear that Michael was able to assist you. Please do not hesitate to give us a call should you have any additional questions or concerns. 

FrankG's profile image
FrankG 
5 years ago

Very informative. Courteous. No sales scheme. Everything up front... What a relief, considering today's business tactics!!! 

Business response:

We appreciate the many compliments about our sales process. Please know that our team remains available to answer any questions that you might have moving forward. 

Crystal W's profile image
Crystal W 
5 years ago

Customer service was the best!!! I was upset but he really made my day!!! 

Business response:

And this makes our day!! Thank you for the 5-Star review of Protect My Car. 

Frequently asked questions about Protect My Car

How is Protect My Car rated?

Protect My Car has a 3.7 star rating with 3,872 reviews. 

When is Protect My Car open?

Protect My Car is open now. It will close at 7:00 p.m.  

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