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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This company continues to call me EVERY DAY for over a month when I've told them to stop calling me and that they had the wrong number. They say that they will put me on the DO NOT CALL LIST and that it would take 3 days. It's been over a month that I constantly get calls from them, everyday. *DISCLAIMER ZERO STAR, forced to put at least 1 star.
Business response:
We'd like to look into this matter further. Unfortunately, we do not have any records with the email address submitted by this consumer and his name is, frankly, too common for us to know that we've located the correct person. We are respectfully requesting that this consumer send a short email to **********@ProtectMyCar.com with a request to add a specific phone number to our internal Do Not Call list. Upon receipt, we will add the telephone number that he provides to our internal Do Not Call list and provide written confir... read more
Jason is Awesome, very knowledgeable and efficient. Man was a pleasure to work with and made the warranty call amazingly smooth. great to have a conversation with and made our mutual customer feel at ease with the repairs being preformed. I wish all extended warranty calls were this easy and fun to have. He is for sure an asset to the company! I also spoke with Victor during this claim process and he handled all my questions with efficiency and speed to fine out the status of the claim process. I hate to say I did not write ... read more
Business response:
This makes us happy and proud. Thank you for sharing your experience with Protect My Car. We always love hearing from our repair facility partners. Please know that we sent a copy of your review to Jason and Victor, as well as their direct supervisor.
This business is by far the most incredible experience of my life!! The go above and beyond anything I've ever seen special thanks to Matthew in the claims department ! Every one has been amazing!
Business response:
Thank you for the kind words. Your review has been shared with those involved with your claim.
David was helpful in getting me the best price and policy. Great customer service!
Business response:
We're happy to hear that David was able to assist you and provide "great customer service." We hope things turn around soon for you!! Should you have any additional questions or concerns, please do not hesitate to give us a call.
Jason, was great and I was very pleased with everything he provided me with he's definitely the right person for this business.. Thanks F.
Business response:
Thanks for the positive feedback!!
Jason is the most knowledgeable and professional person I've ever had the pleasure of dealing with. He stayed on the phone and handled my problem thru a 3 way call. Protect my car is by far the best company. Jason deserves a raise. I hope if anything else happens to my car, I get to deal with Jason.
Business response:
Thank you for the positive feedback. We're happy to hear that Jason was able to assist you with such professionalism.
Excellent customer service. Great dealing with protect my car customer service. My issues were resolved.
Business response:
Thank you for sharing your experience with Protect My Car. Please do not hesitate to contact us should you have any additional questions or concerns.
The customer service representative named Jason P. has been instrumental in helping me resolve my issues that have been very complicated. I appreciate him very much
Business response:
And we appreciate your positive feedback and your 5-Star Customer Review!!!
Customer service was Great. I have not had the need for any claims but if or when that day come's, I pray I can give the same review. My worst fear is when it's time to place a claim it won't be as smooth.
Business response:
We appreciate the kind words and the 4-Star Review. We're happy to see that Donovan was able to assist you yesterday and provide you with a hardship deferment and some additional benefits. Stay safe, Protect My Car
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
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