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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Patrick G. with protect my car is the BEST.......My sister and I started our policy 8/28 and found out we were misinformed. Well my sister cancelled her policy, and when I called to cancel my policy I got Patrick Gable. He asked me why did I want to cancel, I told him, determined not to lose a customer, he apologized for the incident, and did what he had to do in order for me to stay with Protect my car. Topping on the cake, he also got my sister to resign. Patrick....You are the best!
Business response:
Wow! Thank you for sharing your experience with Protect My Car. We're happy to hear that Patrick was able to patiently answer your questions and keep you (and your sister) as a valued PMC customer. Should you have any additional questions moving forward, please do not hesitate to give us a call. Respectfully, Protect My Car
Mr. Jon T. was very helpful with lowering my PMC warranty and he had excellent customer service.
Business response:
Thank you for the positive feedback. We're happy to hear that our agent provided excellent customer service. Should you have any additional questions about your coverage, please do not hesitate to contact our Customer Service Department.
This company doesn't even have an actual phone number. They somehow redirect calls meant for other businesses and then you have a person reading a script to you trying to sell you what is basically car insurance. It has some 'free' perks they claim, but you're making monthly payments..so not free at all. They will keep lowering the payment too if you keep declining and mention the price as the reason hahahah. They literally have to redirect the call back to them trying to sell you car insurance stuff even if you've declined ... read more
Business response:
We most certainly have a phone number. Our main phone number is 1-800-253-2850 and our Customer Service phone number is 1-844-556-4762. We'll also note that we do not have this consumer's name and/or email in our system.
Jason was very helpful in getting my claim for a transmission processed as well as getting me set up with a rental car for the mean time. He was very friendly and explained the process as well as everything he was doing every time he had to place me on hold. I'm very appreciative of his service and hope the company recognizes his hard work. If you ever see this, thank you very much Jason.
Business response:
Thank you for the positive feedback. Please know that we shared a copy of your review with Jason, as well as his direct supervisor. We're happy to hear that he was able to assist you on your recent transmission claim.
I had some questions and needed to make changes to my contract and Melodi did a fantastic job helping me out. She was knowledgeable, personable, and patient with me, and got everything done pretty quickly. I don't know what you pay her, but it's not enough!
Business response:
We appreciate the wonderful review. Melodi does a great job for our customers and we're happy to hear that she was able to assist you the other day.
Jason was very attentive to my needs was very professional and put my mind at ease
Business response:
We're happy to hear that Jason put your mind at ease and handled your claim in a professional manner. Thanks for the positive review and the great feedback.
Great warranty company to deal with . Even have the free oil changes included in my plan which was a great bonus . Had my A/c went bad and fully covered by Protect my car. Would have been $2800 repair on my own .
Business response:
Thanks! Glad to hear that you had a positive experience with Protect My Car. We'd love to be able to earn that 5th star next time. From all of us at Protect My Car, here's to a great weekend!!
David B. gave me excellent customer service. He answered all my questions. Gave my professional suggestions and a total review of my policy and how being a member of protect my car will save me money.
Business response:
Thank you very much for this positive feedback. We strive to provide excellent customer service to all of our customers. We're happy to hear that David hit that mark in a professional manner.
This does not seem like a legitimate business, I got a call from them recently about doing an "extended warranty" on my vehicle. I asked them how they even got my number, but they didn't really give me a straight answer and just said that it was most likely from me visiting one of their websites or submitting a request to them to contact me (neither of which I had done at all). They proceeded to ask me very specific questions about my car like: mileage, make/year/model, when I bought it, any co-signer information, accidents,... read more
Business response:
We contacted this consumer on 8/15/2020 after he expressed an interest online in receiving a quote (on 8/12/2020). After answering all of our initial agent's qualification questions, he was transferred to one of our budgeting managers. During this second conversation, the consumer stated that he was not interested in the policy that his vehicle qualified for. After receiving this consumer's review (on 8/21/2020), his telephone number (ending in 9410) was added to our internal Do Not Call list.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
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