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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This review is specifically for Mr. Jason P, no matter what happens with my claim at this point he is above reproach in the services he provides and his pleasant manner, conversation, and actions have been very much appreciated. Thanks again Mr. Jason.
Business response:
Thank you for recognizing the assistance that Jason provided. From all of us at Protect My Car, here's to a great weekend!!
Jason did a great job, he knows how to talk labor and parts. We were able to complete the work order in just one phone call, including the car rental. Great job Jason
Business response:
Awesome!! We love it when we get positive feedback from our repair facility partners. We're happy that Jason was able to get our customer's claim processed in just one phone call. We look forward to working with your facility again. Respectfully, Protect My Car
Excellent service over the phone. A little longer wait during busy times, but worth the wait because of the individualized attention provided. Knowledgable staff who understand your vehicle needs and have your best interest in mind. I have the ambassador elite policy. If you use this company it's worth the extra cost to get premium coverage
Business response:
Thank you for providing very helpful feedback!! We apologize for any extended wait time, but we're glad to hear that you recognize the value of receiving individualized attention. Our team is working extremely hard during these tying times with the vast majority of our employees working from home. Should you have any additional questions about your policy, please do not hesitate to contact our Customer Service Department during normal business hours.
I am not the agreement holder, but I work for a shop which was seeking to have a repair covered. I found that the representative from "Protect My Car" was very thorough and stepped "outside of the box" to help our mutual client out when he needed it. Personally, I have never had a company help a customer the way that PMC did on this occasion. I cannot give Jason Pierre enough kudos for doing everything he could to help out a customer.
Business response:
Thank you for sharing your repair facility's experience with Protect My Car. We make every effort to go the extra mile for our customers and Jason leads by example in our Claims Department. Please know that we shared a copy of your positive review with Jason and his immediate supervisor. Respectfully, Protect My Car
I recently had an issue with my air conditioner in my vehicle, the ac was covered but not the hose. I spoke with Michael Graham, who then connected me with Victor. Both of these gentlemen were God sent. They actually went above and beyond to take care of the issue and I saved $1,000.00. I definitely appreciate all the effort to guarantee your customers satisfaction. Thank You!
Business response:
We've reviewed your file, upon receipt of your positive review, and it looks like this was a team effort (involving multiple members of different departments). Thank you for sharing your experience with Protect My Car. We've provided copies of your review to the agents involved, as well as their direct supervisors. From all of us at Protect My Car, thank you for being a valued customer since late 2019.
I would like to inform you I was highly satisfied with the customer service representative and the specialist specifically Alexis y. I voluntarily applied the information and was contacted instantly I mean within 12 minutes. Due to the professionalism that Alexis acquired I had no choice but to become a member. She is definitely seasoned or specialist degreed. She was kind inpatient and very informative on your services I would like to thank you and give praise to Alexis y. thank you, feel free to contact me for further deta... read more
Business response:
Welcome to the PMC Family and thanks for the great review!! Please know that we shared your review with Alexis, as well as her direct supervisors. Moving forward, should you have any questions or concerns about your Driveline policy, + please do not hesitate to contact our Customer Service Department.
I was assisted by Stephanie W. and I have to say we reached an agreement thru a miscommunication on they're Agents behalf. I am very thankful that the investment made on my behalf to PMC was evaluated and considered by a TOP LEADER in their Corp. I have experienced professionalism, courtesy and kindness per one of the their BEST Leaders! Thank YOU Stephanie for making it right!
Business response:
Thank you for sharing your experience with Protect My Car. Please know that we shared a copy of your 5-Star Review with Stephanie, as well as her direct supervisor. Thank you for giving us an opportunity to assist you. Respectfully, Protect My Car
PMC has proven themselves once again and provided A++++ service. I needed a transmission for my 2003 Honda Odyssey. I had options which were completely explained from the beginning. I was using a contracted finance company at the transmission dealer so went with the transmission from the company. I was grateful to have options that worked for my situation. The claims rep assisting is Jason P. He takes customer service to a whole different level and made sure my claim was taken care of properly. The shop was hesitant about a... read more
Business response:
Thanks for the kind words. We're happy to hear that Jason was able to assist you in a professional manner. Please know that we appreciate the 5-Star Review!!
I give your company a five star rating for excellent service!
Business response:
We thank you for that!!! Please know that we appreciate the opportunity to earn your trust and your business. Thanks for being a valued PMC member since May 2019.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
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