Claimed

Protect My Car

3.7

Insurance
Saint Petersburg, FL

About this business

Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more

Location details

570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 7:00 p.m.
Tue	8:00 a.m. to 7:00 p.m.
Wed	8:00 a.m. to 7:00 p.m.
Thu	8:00 a.m. to 7:00 p.m.
Fri	8:00 a.m. to 7:00 p.m.
Sat	10:00 a.m. to 4:00 p.m.
Sun	Closed

3.73,872 reviews

Select a rating

Zina I

on BBB

5 years ago

When the air conditioner in my car wasn't working properly I put in a claim so the air conditioner can be fixed all the parts that was needed was covered I got it fixed and I was so pleased with Jesse Pierre calling me and making sure everything was taken care of. I am so glad that I invested in this warranty on my car.

Business response:

We're happy to hear that you were satisfied with your claims experience and how Jason handled your recent claim. We should note that your car was diagnosed on 6/23/2020. Your A/C claim was approved that same day and payment was made to your repair facility (and the claim was closed) on 6/24/2020. We also note that your review gave us 3 out of 5 stars (perhaps that was a typo?). If something could have been done better, please let us know. Respectfully, Protect My Car

Robert R

on BBB

5 years ago

He was a good dude to talk to and worked hard to get the connections between myself and the shop right.....THANKS J.

Business response:

Thank you for the positive feedback. Looking at your file, it appears that Jason was the Claims Advisor that processed your engine claim on Tuesday. He's one of our best!! Please know that we shared a copy of your 5-Star Review with Jason as well as his direct supervisor.

margie w

on BBB

5 years ago

excellent customer service she was very knowledgeable about policy and what details. thank you for your help thank you ***************

Business response:

Thank you for the 5-Star Review and the positive feedback. We've shared a copy of your review with Mahogoney, as well as her direct supervisor. From all of us at PMC, we hope you had a great, extended Holiday weekend!!

Mohammed N

on BBB

5 years ago

David black,The worker of the month,I called to cancel and he made me changed my mind,excellent customer service

Business response:

We're happy to read that David was able to work with you to modify your policy's grace period. Thanks for positive review!!

Kevin R

on BBB

5 years ago

Jamari S. he was very helpful very knowledgeable.. Jamari he went out of his way pull some strings to get me into a rental vehicle very excellent service I will ask for him every time I call he had best customer service ever this man should be employee of the month

Business response:

Thank you for your kind words!! Please know that we forwarded a copy of your 5-Star Review to Jamari, as well as his direct supervisor in our Claims Department. Thanks again for sharing your experience with Protect My Car.

R Taylor

on BBB

5 years ago

David B was very personable, professional and very knowledgeable about his products

Business response:

Please know that we appreciate your feedback!! We're happy to see that David was able to assist you on Wednesday and get you into a more affordable coverage plan. Moving forward, please do not hesitate to contact our Customer Service Department should you have any questions or concerns about your new policy.

charlene w

on BBB

5 years ago

Jessica, you are the greatest customer Representative, of all times. Protect My car you should appreciate and be honored to have such a wonder worker. Jessica was very pleasant, professional, patience and kind. Thank you Jessica.

Business response:

Thank you for taking a few minutes to recognize Jessica's professionalism and patience. Please know that we forwarded a copy of your review to Jessica and her direct supervisor.

rich w

on BBB

5 years ago

he was very helpful , patient and knowledgeable . i wish all my encounters were with people like jason.

Business response:

Thanks for the positive review. Please let us know how we can earn that 5th Star?

Anthony S

on BBB

5 years ago

Melodie was alot of help. She was polite and very knowledgeable.

Business response:

Thanks for the positive feedback. We were happy to review your file and see that Melodi assisted you on Friday (adding our Maintenance Package to your Supreme policy). Should you have any additional questions or concerns, please do not hesitate to contact our Customer Service Department.