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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Please read the fine print !!! This company is supposed to provide people an EXTENDED warranty on their vehicle. If your car has 1 mile or 200,000 miles on it .... at that point the car is used, right? My 1998 Dodge Durango had over 200,000 miles on it. Protect My Car insured my vehicle. I had a major engine problem come up and felt I'd qualify for at least half the price to repair my SUV. WRONG !!! I was told that because my vehicle's "pre-existing" issues, I was denied my claim. I even submitted 20 invoices from 2019 to 20... read more
Business response:
Thank you for your feedback. We are happy to correct the record and, once again, explain to you why the denial of your claim for an engine replacement was required under the terms of your coverage. Although you attempt to characterize the terms of coverage as "fine print", the terms of the coverage state in big, bold, easy to read, type that the coverage provides NO BENEFIT for any breakdown caused by the policyholder's failure to protect the vehicle from further damage or conditions that existed prior to the purchase of th... read more
From the beginning of my experience, starting with Eric M****** he was very friendly, professional and knowledgeable, I then got Alex H**** on the phone while Eric waited with me, when I got Alex I wasn't ready to buy any policy that wouldn't fit my budget , well let me tell you his customer service and knowledge of the products was absolutely exceptional, his patience he took the time so I could fully understand how it works and the PERKS. kUDOS to Alex and Eric they are great assets to P.M.C. I had a bad experience with Ca... read more
Business response:
We love reading these positive reviews! Thank you for taking a few minutes to share your recent experience with PMC. Should you have any questions about your new purchase, please do not hesitate to contact our Customer Service Department. Respectfully, PMC's Management Team
They help you as best as they can and they help you with for a fixed income.
Business response:
Thanks, ****** for the 5-Star Review and for sharing your recent experience with Protect My Car.
I woule like to thank Brandy I****** for taking the time and exceeding patience with me when it came to fully understanding how the program works.
Business response:
On behalf of Protect My Car, you are very welcome!! Thanks for the positive feedback. We reviewed your file and we certainly understand your current situation. Should you need protection on your next vehicle, please give us a call. Respectfully, Protect My Car
I was calling to cancel my policy within the 30day time frame because I wasn't given any paperwork or anything initially to go off of and once I called in and asked to cancel I was transferred to Trent B**** a supervisor there and he was so helpful with explaining everything and the perks of the program I was signed up for etc. His customer service and knowledge of the products was absolutely exceptional! I kept my policy and hung up with a smile! Thanks Trent you're awesome.
Business response:
Please know that we just shared a copy of your review with Trent, as well as his direct supervisor. We're happy to hear that he was able to answer all of your questions on 1/28/2021. Our apologies for any confusion with your initial paperwork. Our records show that a paper fulfillment occurred on 1/25/2021 and a hard copy of your Welcome Packet was mailed to Texas. You should have also received a copy via email (Please know that our emails can sometimes be routed into our customers' Junk folder.). Hopefully Trent sorted that... read more
Stacia A******* and Alexander H***** are assets not liabilities ð??ð??¯â??ï��.Great hires. Represent company so well, I have to tell ALL not in PMC fam to become adopted and get Platinum pkg.ð?¤?
Business response:
Thank you for the 5-Star Review and welcome to the PMC Family!!
We were looking for an extended warranty because our warranty has ended. After researching several warranty companies, a family member recommended Protect My Car. We haven't heard of this company. So, we did our research by using the Internet, YouTube, Google, PMC reviews and The Better Business Bureau (BBB) gave PMC 4.5/5 stars. We contacted PMC and spoke with a representative name Austin Robin P*****. He sound like a salesperson with key information. My wife and I spoke with him asking and drilling him about the different ... read more
Business response:
Thank you for the feedback and welcome to the PMC Family! We've sent your request (for us to contact you to answer some of your remaining questions) to our Customer Service Department. Someone from our team will contact you today. Of course, you can always give our Customer Service Department a call, at your convenience, and they'll be happy to answer any questions that you might have. Respectfully, Protect My Car
Hi, I want to say that the service I received from PMC, has been a exceptional experience. The coordinator, has a good understanding of all my worries, the answers I received is just what I needed, I am grateful for PMC, and their service staff, I will be recommending them to all my family and friends, thanks for keeping me running, ****** *****.
Business response:
Thank you, ******, for the positive feedback. We're happy to see that your claim (for an O2 sensor and mass airflow sensor) was approved. It looks like you recently spoke to Jason about your check engine light (on 1/22/2021) and we hope that he was able to answer your questions. As always, we appreciate the recommendations from our satisfied customers. Should you have any additional questions or concerns, please do not hesitate to give us a call during normal business hours.
I emailed that I didn't want the services but they still keep calling. They even tried multiple times to charge my card afterwards. I've put them on my block list. STOP CALLING ME
Business response:
Our records and notes indicate that we spoke to you on 12/22/2020. At that time, you indicated that your vehicle was running OK, but might need some transmission work. Our records reflect that you spoke to both Zachary and Peter. Our records also reflect that you agreed to set up a "post date" purchase (set up on 12/22/2020 to run your down payment of $50.00, with your approval and consent, on 12/30/2020). Based on our 12/22/2020 discussion with you, we attempted to run your down payment (per our prior agreement) on 12/30/20... read more
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,870 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open on Monday at 8:00 a.m.
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