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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Excellent customer service and stellar performance during the call with Trent Baker!! He went above and beyond to explain thoroughly the details in association with my change of coverage and policy details. This young man deserves a promotion, a raise and a paid week off!! If only every call I have to make would be this seamless!!
Business response:
Thank you for the positive feedback. We're happy to see that Trent was able to assist you and rewrite your policy to provide coverage for your new vehicle. Should you have any questions or concerns regarding your new policy, please do not hesitate to contact PMC's Customer Service Department during normal business hours.
My mother is almost 80 years old and was taken advantage of by Protect My Car. Reps called her on her cell phone and convinced her into getting an extended warranty on a car that already has an extended warranty from the dealership. When I told my mother to call and cancel the policy, she was transferred two times and her policy was not cancelled. The female rep gave my mother the run-around and offered several options but the option to cancel. This company is taking $100 from her credit card. I jumped on the call trying to ... read more
Business response:
We would like to look into this matter further and attempt to verify this information; however, we do not have a policy listed under the reviewer's email address and we only have her (not her mother's) first name and last initial. In order to research this matter further, we would need the reviewer's mother's full name, phone number or policy number. If the author would like to provide PMC with this information, we would be more than happy to review the history of the contract sold, as well as the notes in our file. Respectf... read more
Melodi was very polite and informative. She explained the reason for her call (to see if I had received the contract paperwork and if I had any questions). It was a great call and I enjoyed talking with her. She was able to make the contract more accessible and sooner than I expected. Thank you for the e-gift card! She is an asset to the company!
Business response:
We appreciate the 5-Star Review and the positive feedback regarding your recent interaction with Melodi. We're happy to see that she was able to address your concerns and answer your questions.
I am shopping for extended warranties. Although I am not making a choice over the phone, just wanted you to know that Yolanda did a great job representing your company. You have an A+ rating with the BBB, which also stands you in good stead, as she mentioned, and gave me a lower monthly payment bc I am Retired Navy. Excellent first impression. Just wanted u to know.
Business response:
Thank you for the positive feedback and the 5-Star Review. Whether it's with us, or one of our competitors, we hope that you find the coverage plan that you are looking for. If we can assist any further, please do not hesitate to give us a call during normal business hours.
They have communicated well,and i know what is covered,and what is not.
Business response:
Thank you for the positive feedback and welcome to the PMC Family!! Please do not hesitate to give our Customer Service Department a call should you have any questions about your new coverage plans.
Mr. Jason was very helpful and friendly beat service since we have been members of Protect My Car, he really made us feel really comfortable and glad to be members. Thank you very much Mr. Jason Tracey LaSharn Watts
Business response:
This makes us happy and proud to read. We're glad to hear that Jason was able to answer your questions. It looks like he conducted a 3-way call with your repair facility and reviewed the claims process with you. Should you have any additional questions or concerns, please do not hesitate to contact us.
Protect my car is NO GOOD they dont live up to there contract i been trying get my car fix for a month now & all i have gotten was the run around & a whole bunch of LIES so they not getting no more of my money SO PEOPLE WATCH OUT
Business response:
We'd like to look into this matter further, but we are unable to locate your policy based on the name and email address provided. Please feel free to give our Customer Service Department a call during normal business hours and we'll be more than happy to try to assist you and/or answer any questions that you might have. Please have your Contract ID number and/or the phone number associated with your policy. Respectfully, Protect My Car
Brandy I from florida gave me the most exemplary service on the phone when switching my vehicles also have great insight on some live experiences i needed. Easy to talk to and extremely friendly. Love her services and would recommend everyone to protect my car with this woman. Thank you!
Business response:
We're excited to hear that Brandy was able to provide you with excellent customer service yesterday. Best of luck with your new vehicle. Of course, should you have any mechanical issues, please give us a call so we can try to assist you in accordance with your new policy's coverage levels.
Jason has provided excellent, courteous & professional service. I'm happy to have PMC as my warranty company.
Business response:
Thank you for the positive feedback. We're happy to hear that Jason was able to assist you on your recent claim and address your concerns. Respectfully, Protect My Car
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
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