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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They want your monthly payment but don't want to pay to get your car fixed
Business response:
Protect My Car searched its customer database for this reviewer's email address and could not locate a customer file. We would encourage the author of this review to contact our Customer Service Department during normal business hours as we can not verify that this is an active or former customer without additional information. Respectfully, Protect My Car
Nathan ******** was what every business need. He showed me he cared about me and the challenges I was experiencing with my car and the situation. He was able to stay with me until the situation was resolved. He heard my concerns with ppl mc and was interested in resolving the issues that previously arose. Thank you Mr. *********
Business response:
We're happy to read that Nathan was able to provide you with the assistance that you needed. Please do not hesitate to contact PMC's Customer Service Department during normal business hours should you have any additional questions or concerns.
The warranty company helps ease the stress of the up front cost of multiple repairs in the past 12 months to a 17-year-old van that I purchased 18 months ago. The customer support representative (Debbie??) was understanding and helped me as far as she was able. When I completed a survey, I began a process of analyzing my relationship with my warranty company. Their guidance led me to analyze my relationship with my mechanic. And that led me to think about my initial decision to pay a warranty company to help with car repair... read more
Business response:
Please know that we appreciate the honest review. Thank you for sharing your experience with PMC.
Thank you to Mr. Nathan R. for clearing up a discrepancy. He was patient and kind. And worked things out to my good. For something I had little or no control over. More customers service should be this way. I'll recommend anyone to Protect My Car. Keep up the work Mr. Nathan R.!
Business response:
Thank you for the positive feedback and for letting us know that Nathan was patient and kind during your recent interaction with PMC. Please know that we shared a copy of your 5-Star Review with Nathan, as well as his direct supervisor. From all of us at PMC, here's to a great weekend!!
I have been a customer of Protect My Car for over three years now and I just added a second vehicle to my contract with them. They have always had my back but in particular, there was a Customer Representative who really knew her job and impressed me so much. Her name is Amelia Barnes and not only is she knowledgeable of her product, but she also made making adjustments to my situation quick, easy, and painless. Protect My Car, you need to hire 500 more Amelia's. Or give her a position to train those who come after her. Than... read more
Business response:
This is a FABULOUS review! Thank you for sharing about your recent experience with Protect My Car. We're happy to hear that you decided to protect an additional vehicle. Thank you for your continued business and your loyalty. From all of us at PMC, here's to a great extended holiday weekend!!
My customer representative was great today and our more help than I expected..
Business response:
Thank you for the 5-Star Review and for recognizing the excellent customer service that Brandy provided yesterday. Please know that we shared a copy of your review with Brandy, as well as her direct supervisor.
David C****** he was one of the greatest customer service persons I ever for the service that they provide it and I would recommend them to anyone but once again I would like to recommend that mr. David should be
Business response:
Thank you very much for the positive feedback. We're happy to hear that David C. was able to assist you with you two coverage plans. Your review appears to have been cut off, so we're not exactly sure what you're recommending David for, but we'll assume it's something good based on the 5-Stars!
QUanisha was amazing in helping me with all of my questions and getting me the information I needed. Her kindness and patience are rare these days for call center employees. She is a true asset to both your company and your clients. Kindest regards, ********
Business response:
We're happy to hear that Quanisha was able to address your concerns regarding your coverage booklet and ID cards. Please know that we shared a copy of your 5-Star Review with Quanisha, as well as her direct supervisor. Should you have any further questions or concerns, please do not hesitate to contact our Customer Service Department.
I love Protect My Car! They are so dependable and deliver on time. Processing claims are quick and easy and there is nothing but great customer service every time I call. I have been with them since 8/5/2019 and they have not let me down, you can not put a better price on a peace of mind especially owning a used car. Don't hesitate to get into business with them, you will be taken care of and they will take the time needed to make sure you are getting the best services possible. I want to give a awesome shout out to Peter Ca... read more
Business response:
Thank you for sharing your recent experience with PMC and recognizing the assistance that Peter was able to provide this past Saturday. Please know that we appreciate you taking a few minutes of your time to recognize Peter's excellent customer service.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
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