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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
DO NOT PURCHASE A POLICY WITH THE COMPANY! I bought a policy 0n 7/3/2020 and my first claim for repair has been denied. I drive a Honda 2012 Pilot. It was purchased new and has never required any engine repair in the past 9 years. On 9/19/2021, I was away from my home but still within the city limits. The engine did not want to accelerate when I started the car and it was running rough. I drove straight to the nearest and only Honda dealership in the city, which was only 7.8 miles from where I had parked. The service technic... read more
Business response:
We understand our customer's frustration and we see that a manager spoke with our customer on the afternoon on 10/5/2021 to discuss this claim in more detail.
Mr. Garrett G****** was very professional and helpful. Thank you
Business response:
Thank you! We appreciate the positive feedback. Should you have any additional questions or concerns, please do not hesitate to give us a call.
Geanna was such a beautiful person that help me with my clam I would not have had better person.I wish that there were more people like her.
Business response:
We're happy to read that Geanna was able to assist you on your recent claim. Please know that we shared a copy of your 5-Star Review with Geanna and her direct supervisors.
Thank you Garrett for removing that $200 deductible from my contract. You answered all my questions and handled my call very professional. Thank you again.
Business response:
Please know that we shared a copy of your 5-Star Review with Garrett. Thank you for sharing your experience with Protect My Car. Should you have any additional questions or concerns, please do not hesitate to give our Customer Loyalty Department a call during normal business hours.
I absolutely love their service. The CSR are all very professional and awesome!!!!!
Business response:
Thank you very much for the positive feedback. Our Customer Service Representatives take pride in their ability to assist our customers. We're happy to hear that you've recently had a positive experience.
THIS SCAM CALLED A BUSINESS I WOULDN'T RECOMEND TO ANYONE IT'S A FRUAD!! WHEN I STARTED SERVICES, I ASKED NUMEROUS TIMES "NO MATTER WHAT, IM COVERED" TO THE UNDERSTANDIND THE REP & I HAD,BECAUES IT SOUND TO GOO TO BE TRUE, & THEY TOOK MY MONEY FOR 7 MONTHS, THEN THE FIRST ISSUE I HAD & NEEDED TO FILE A CLAIM IN AUGUST 2021, I WAS INFORMED THAT THE ITEMS NEEDING REPAIRED WASN'T COVERED, SO I PAID OUT OF POCKET FOR EVERYTHING. THE SECOND & LAST TIME I ATTEMPED TO FILE A CLAIM (PMC) LOOKED AT PREVIOUS CLAIM & ASKED ME TO PROVID... read more
Business response:
We always regret when a customer has a negative experience with Protect My Car. We see that you called us, on 7/12/2021, and indicated that you were having problems with your brake calipers and rotors. Our agent correctly indicated, on that call, that those components are not addressable under your coverage plan. Regarding the more recent transmission claim, there were many issues with that claim and we see that you spoke with an agent of ours on 9/7/2021, 9/15/2021, 9/17/2021 and 9/20/2021. Our team is always available to a... read more
I want to give the biggest shout out to GARRETT G.! He is awesome. I was having an issue with a dealership & Garrett reassured me that he would help resolve the issue. When I say this man is awesome, very polite, patient, he kept great communication throughout the process, very knowledgeable of contract which he was able to give me a better understanding of mine, if he did not know the answer to a question he made sure to obtain that info and he just goes the extra mile to assure all your questions have been answer. I will r... read more
Business response:
This review makes us extremely proud. We're happy to read that Garrett was able to provide such excellent customer service. Please know that we shared a copy of your 5-Star Review with Garrett, as well as his 2 direct supervisors. Respectfully, Protect My Car
Persistent, professional, knowledgeable about program. She worked with me and made sure I understood how the program works.
Business response:
Thank you for sharing your experience with Protect My Car and welcome to the PMC Family. Please do not hesitate to contact our Customer Service Department should you have any questions moving forward.
BEST CUSTOMER SERVICE EXPERIENCE I have ever had the pleasure of having with any company, GEANNA M**********, was the BEST representative/ associate i have ever done business with and had not 1 single complaint. She was so polite, she never gave up on me, until she was able to work her magic and find a way to help me. For once I had someone who actually cared about me and my family in making sure we hdthe best coverage possible at the best price possible that I could easily keep in my budget. Wish they had more stars because... read more
Business response:
Wow!! What a kind review. Please know that we shared a copy of your 5-Star Review with Geanna, as well as her direct supervisor. We're certain that she'll be happy to read this.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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