This profile has been claimed by the business owner or representative.
Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They prey on Elders especially those who have limited hearing. They get you to answer "Yes" to something and they "run with it!" They then can access nearly everything with your name on it! We may get the money refunded but that does not mean that one can "calm down" from the aggravation put upon someone. Be so very wary of this company!!!
Business response:
Protect My Car records all of its sales calls and our notes indicate that you admitted to purchasing this coverage. We understand that you processed a chargeback with your bank and our team decided to refund your down payment of $75.00 and your one monthly payment of $159.00. As far as "access[ing] everything with your name on it", the only information that we have is the information that you provided to us. On 1/25/2021, when you purchased your policy, you spoke with one of our most experienced sales agents (E.M.). We stron... read more
There are some really great people that will make it happen for you and that is a feeling everyone should know about Protect My Car. *******
Business response:
We appreciate the love and the 5-Star Review!! Thank you for sharing your experience with Protect My Car.
I've always had the best of service each time I've needed assistance with anything.
Business response:
That's what we LOVE to hear. Thank you for sharing your experience with PMC. Please do not hesitate to contact our Customer Service team should you have any additional questions or concerns.
I've had nothing but the best of care and courtesy
Business response:
We're happy to hear that our Customer Service team has been able to answer your questions. Please do not hesitate to contact us, during normal business hours, should you need any further assistance.
I would like to Thank "DAVE ********** for making my claim process so smooth. It did not take too much of a time for him to review and authorize the claim for my car. It's always a pleasure whenever I call Protect My Car with the exceptional service and knowledge I receive from the staff. I could not thank you all enough. And I want the Management Staff to know all the wonderful work you are doing. People are quick to review when they receive poor service, but I want to make it known for receiving an excellent service. Pleas... read more
Business response:
And we appreciate you!! Thank you for taking a few minutes to share your positive experience with Protect My Car. Please know that we shared a copy of your 5-Star Review with Dave, as well as his direct manager.
David ******* gave me exceptional service. I called to cancel but he helped me through my thought process. He informed me of the rewards, helped me lower my monthly payment, and informed me about my PMC rewards. I think I might still cancel before the end of the waiting period because I can't really use the policy until my car literally breaks down. It's not beneficial to me to only pay for small things that I can easily pay for on my own. Also, I have to pay to maintain my own car which defeats the purpose of the policy bec... read more
Business response:
Thank you for the positive feedback regarding your recent interaction with David C. We're glad to hear that he answered your questions and provided exceptional service.
I was called by this company. When I asked how they received my phone number, they said I opted in on a website. When I asked which website, they couldn't answer. I spent time on the phone because I wanted to find out where they purchased my information from. After being transfer to 2 different sales people, they asked for a credit card. This company is fishing and since I'm on the National Do Not Call registry, I felt unneeded to take the time to leave a review.
Business response:
Please know that this matter has been referred to our Management team for further review.
I purchased this product over the phone. They did not inform me I could review the terms and conditions on a website. Nor did they mention the 50% deductible. I only learned this when I called and specifically asked. I immediately canceled. PMC informed my bank they had sent an email with this information. It never arrived. I blame myself for my naivete. However. I do not think I should be penalized $100.00 for trusting them. Maybe I should! PMC engages in deceptive and unethical business practices. I was foolish and trusted... read more
Business response:
Thank you for bringing this matter to our attention. We regret that you had a negative experience with Protect My Car. While we would typically review a situation like this one for a potential refund, our records indicate that you charged back your one monthly payment (from 1/20/2021) of $61.49. According to our records, those funds were returned to you (by your financial institution) on or around 2/23/2021. Lastly, our records indicate that you called in (on 2/4/2021) to indicate that we did not have your correct email addr... read more
I had the pleasure of speaking with Mr. Willis ***** today. He was very knowledgeable and professional. He took the time to provide me with information, and show me the differences between the companies that I was comparing to got with. After the conversation and proof, I chose Protect My Car. Awesome job, Mr. Willis!!! Awesome Job!!! Thank You!!! VERY SATIFIED CUSTOMER!!!
Business response:
Thank you very much for your kind words and the rating. we have passed your comments on to William and his manager. We are very proud of the personal touch each of our agents provides to our very valued customers. Thank you for choosing Protect My Car. We know you are going to save a ton of money with this coverage.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com