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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Been with them just a little over a year and my engine went out on my 2017 Ford Escape gave them everything they asked for and they denied my claim. So what was I paying them every month for Then they closed my account without my permission. I've called and called no one has returned my calls Bad Business
Business response:
We've escalated this matter to a supervisor and we'll have someone reach out to you to discuss this matter. We understand your frustration and we'll have someone explain what occurred with your account. Respectfully, Protect My Car
Jason was a great help, he walked me through the entire process step by step.
Business response:
Thank you for sharing your experience. Please know that we forwarded a copy of your 5-Star Review to Jason, as well as his 2 supervisors. We're happy to hear that Jason was able to assist you on a complicated claim.
Jacob K. is a bad man!!! Dude knows what he's doing!!! Thanks!!!
Business response:
By "bad" we sense that you mean good :-) Welcome to the PMC Family and please do not hesitate to give us a call should you have any questions or concerns with your new purchase. From all of us at PMC, here's to a great weekend!!
************ US For companies Review of Protect My Car ************ 2 reviews 5 stars: Excellent 6 minutes ago Verified The answer to your questions... I worked with Willis A**** with customer service and Tyler with claims and if I might say, Protect My Car is extremely blessed to have them as part of their staff. I have only had my contract with Protect My Car since August' 20 but I was treated as if I was royalty. My car had been diagnosed incorrect initially and after Protect My Car towed it to the dealership, the actual ... read more
Business response:
Thank you very much for the positive feedback. Please know that we shared a copy of your 5-Star review with Willis and Tyler, as well as their direct supervisors.
I just dealt with one of the kindest and most helpful people I have known. He is Jacob ****** and I highly recommend him and the company he works for, Protect My Car. !!!!!! What amazing coverage and consideration of the client's needs was demonstrated. Definitely 5 STARS!!!
Business response:
This is AWESOME!! Thanks for the positive feedback. Please know that we just shared your review with Jacob, as well as his direct supervisor.
Jacob K***** had helped me to be on board today and he was Phenomenal and kept things real and relatable but above all things honesty and integrity. He is a perfect and sound addition to your team and because of him I had gotten my vehicle protected today and didn't delay. Thank for having such a phenomenal asset to your team such as Jacob K*****. Thank you Jacob for providing assistance in this way it's greatly appreciated over all thank you because now I'm covered!
Business response:
Welcome to the PMC Family and thanks for the 5-Star Review!! We're happy to hear that Jacob displayed "honesty" and "integrity" and did things the right way during your interaction with him. Should you have any future questions or concerns moving forward, please do not hesitate to contact our Customer Service Department who will be more than happy to assist you.
I think it's great to have the BBB in your corner and for consumers to be able to see what ur all about, so I had a issue with the company about a misunderstanding w/an employee who didn't tell me the whole truth about what what I was to do, and I also had a great conversation with a gentleman Mr. J.Tims about what he was saying to me about the company and that he didn't want me to leave filling the way I did, so on that I'm still here because of John Tim and I appreciate the conversation with him after 2 +yrs being with the... read more
Business response:
Thank you for the positive feedback. We're happy to hear that John T. was able to answer your questions and provide you with excellent customer service. Please know that Protect My car values you as a loyal customer and our Customer Service department remains available to answer any future questions or address any future concerns that you might have with you Select policy.
Please read the fine print !!! This company is supposed to provide people an EXTENDED warranty on their vehicle. If your car has 1 mile or 200,000 miles on it .... at that point the car is used, right? My 1998 Dodge Durango had over 200,000 miles on it. Protect My Car insured my vehicle. I had a major engine problem come up and felt I'd qualify for at least half the price to repair my SUV. WRONG !!! I was told that because my vehicle's "pre-existing" issues, I was denied my claim. I even submitted 20 invoices from 2019 to 20... read more
Business response:
Thank you for your feedback. We are happy to correct the record and, once again, explain to you why the denial of your claim for an engine replacement was required under the terms of your coverage. Although you attempt to characterize the terms of coverage as "fine print", the terms of the coverage state in big, bold, easy to read, type that the coverage provides NO BENEFIT for any breakdown caused by the policyholder's failure to protect the vehicle from further damage or conditions that existed prior to the purchase of th... read more
From the beginning of my experience, starting with Eric M****** he was very friendly, professional and knowledgeable, I then got Alex H**** on the phone while Eric waited with me, when I got Alex I wasn't ready to buy any policy that wouldn't fit my budget , well let me tell you his customer service and knowledge of the products was absolutely exceptional, his patience he took the time so I could fully understand how it works and the PERKS. kUDOS to Alex and Eric they are great assets to P.M.C. I had a bad experience with Ca... read more
Business response:
We love reading these positive reviews! Thank you for taking a few minutes to share your recent experience with PMC. Should you have any questions about your new purchase, please do not hesitate to contact our Customer Service Department. Respectfully, PMC's Management Team
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
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