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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
protect my car was there when my versa note transmission went out coming back from disney. after getting over to the side of the highway i called them had a towtruck out my location and got to a repair shop. shortly after PMC called me up walked my through the process. after the work was done i went to shop paid my deductable and was off to continu my day
Business response:
Thank you for sharing your experience with Protect My Car. Please know that we appreciate the 5-Star Review!!
Garrett G***** went above and beyond to help me get reimbursed for my oil changes and lowered my deductible. Best experience with a company, ever!!
Business response:
Thank you very much for sharing your recent experience with Protect My Car. We're happy to read that Garrett was able to deliver excellent customer service! Please do not hesitate to contact us should you have any additional questions or concerns. From all of us at PMC, here's to a great 2022!!!
I received a call from this company. I have never heard of this company before I received a call from them this afternoon. I did not answer, but the caller ID said "Protect My Car Pompano Beach FL". I am on the National Do Not Call registry. I should NOT be receiving calls from ANY businesses unless I have agreed to this. The only way these people would have my number is if they obtained it from a third party. This business needs to respect the Do Not Call registry.
Business response:
Thank you for bringing this matter to our attention. Protect My Car only contacts consumers who have requested information about our products and/or services. We'd be more than happy to add your telephone number to our internal Do Not Call list, but we would need the telephone number to process that request. We do not have any records in our system that match the email address that we received from the BBB. Please feel free to send us the number and we will promptly add it to our internal Do Not Call list.
Worst warranty company. Don't waste your.When your car have an issue, they are going to make you make after 48hours to send an inspector. I have the record of my oil change everything but they told me I did not maintain my car which service was performed by Cadillac dealership and they think their inspector are more certified than a certified Cadillac car. I will not recommend this company for any one.I asked for my money they told me they cannot pay me or repair my caf
Business response:
Please give us a call to discuss your concerns in more detail. Our records show that your engine claim was denied because the independent inspector reported that your vehicle's engine was several quarts low on oil (Exclusion 8 of your "Select" vehicle service contract).
Najah of ProtectMyCar is a very wonderful person that helped me with my issues and questions. She assisted me immediately and was very considerate, pleasant, responsive, helpful, knowledgeable, caring, and professional. I am very pleased with the service I received.
Business response:
Thank you very much for the incredibly kind customer review. On behalf of the entire PMC Family, we're sorry to hear about your recent loss. If we can help in any other way, please let us know.
Everyday I get spam calls from this company who have been using different phone numbers. I have also got received unsolicited quotes through email and mail for a car I do not own. This is very excessive.
Business response:
We have searched our available records for this consumer by name and email address (the information that was provided as part of this review). We were unable to find this consumer's name or email address in our system. We would be more than happy to add this consumer's telephone number to our internal do no call list; however, we would need to know that phone number to process such a request. It should be noted that Protect My Car does not send "unsolicited quotes through email" or "mail".
Courtney from protectmycar is an amazing person. She took care of my issues immediately and was very responsive and cheerful. A great pleasure doing buisness with them.
Business response:
Thank you for your kind words. Please know that we've shared a copy of your 5-Star Review with Courtney, as well as her direct supervisor. If we can assist any further, please do not hesitate to give us a call.
I just purchased my vehicle service contract today. Talked with Chris he was great on the phone and really understood their contract. My minivan has 184,000 miles and for the next 4 years with unlimited mileage they will pay for things that break less a 25% deductible. Plus I receive up to 3 oil changes and 2 tire rotations per year for the 4 year period.
Business response:
Thank you for the positive feedback and welcome to the PMC Family. Please know that we shared a copy of your 5-Star Review with Chris, as well as his direct supervisors.
I can't speak to the quality of service or coverage, as I never made it to the sign up stage. The representative who called me this morning to discuss and quote the options was so rude and aggressive that I would NEVER recommend this company to anyone. I told him I was looking for a quote and he started ranting about the warranty industry and how I clearly don't know anything about it and then he hung up on me before I could even get a word in. The responses you can see in the complaint section are a huge red flag. This comp... read more
Business response:
Thank you for your feedback. Please know that our Management team sees every customer review (all of the good ones, as well as all of the bad ones). Our agents should never be rude or aggressive to any consumer. That is unacceptable and we would like to look into this matter further. We do not have your email address on file (to pull up a file and/or see who the agent was that you spoke to on 12/18/2021). If you would like to share the phone number associated with this particular sales call, we'd be more than happy to have o... read more
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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