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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fernando A****** is a great employee and went out of his way to make sure my claim received attention! However, The company he works for " Protect My Car" cannot be put in the same category!! I have made sure my car was kept up, serviced and changed oil more then required. I was jerked around for over 3 weeks and still got no where with a decision on my car! I was told four (4) different times about things I needed to finally get my car worked on and everytime I completed the request there was always something else. I spoke ... read more
Business response:
Protect My Car regrets to hear you had a negative experience, but than had a positive experience with Fernando. If you have any further questions or concerns, please give our Customer Loyalty Department a call at 844-556-4762.
Great customer service. Fernando A. went over and above his job to service me today.
Business response:
Protect My Car is pleased to hear your received a positive experience. We have shared this with our agents direct Manager.
Sammy E******* have excellent customer service help with getting me covered that I can afford
Business response:
Thank you for sharing your experience with PMC. As discussed, if we can assist with your mother's vehicle, please feel free to give us a call and ask for Sammy. He'll be happy to assist. Should you have any questions moving forward, please feel free to contact our Customer Service Department.
Fernando A****** gets an A+ for providing me with excellent customer service.
Business response:
Protect My Car is pleased to hear you had a positive experience, we have shared this with our agents direct Manager.
I have been a customer of Protect My Car for going on 2 years now and recently had a major claim due to a transmission failure. The claim was denied due to commercial use. I spoke to Fernando A****** and he was able to get me in the correct commercial policy and got me a partial payment for this issue. He went above and beyond my expectations, and as a result of his efforts I am a happy customer. I would consider his performance as providing "World class customer service" I would advise reading the policy carefully and be su... read more
Business response:
Protect My Car is pleased to hear you received a positive experience. Please note, that we have shared your experience with our agents direct Manager.
Received EXCELLENT SERVICE and SAVINGS from Nicole S*******, Thank you.
Business response:
Protect My Car is pleased to hear you received a positive experience. We have shared this with our agents direct Manager.
Amazing Customer Service from Kevin D. and Ruben B****. They were understood my needs and was very helpful! Very affordable, which is what we need, now days. Glad to be part of the Protect my Car Family! ð??? 10/10 I HIGHLY RECOMMEND! Thanks guys *********
Business response:
Protect My Car is pleased to hear you received a positive experience. We have shared this with both agents direct Manager.
Received EXCELLENT SERVICE and SAVINGS from Nicole S*******, Thank you. *******
Business response:
Protect My Car is happy to hear you received a positive customer experience. We have shared this review with our agents direct Manager.
This Company is a rip off they take your payments every month but when you need them to fix your car it's a problem and they try to put off on everything else to keep from paying even after you have submitted all the paperwork they ask for. Paid 218.00 a month never been late on a payment and still had to go back and forth with a agent since 2/22/22 till 3/14/22 and still haven't gotten the Truck fix. The agent will not let you talk to a supervisor it's always the agent saying they have to submit a request for them to call y... read more
Business response:
Protect My Car regrets to hear you had a negative experience. Unfortunately, with the information provided we were unable to locate your coverage plan. Please give our Customer Loyalty Department a call at 844-556-4762 to further discuss.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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