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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Krista B. was the agent that assisted me and she was amazing. Before we even solidified a solution, I was thanking her. She made me feel heard and supported. It's people like her that will keep me renewing my contract. Give that woman a raise! Thanks again, Krista!
Business response:
Protect My Car is pleased to hear you received a positive experience with one of our agents. We have shared your experience with our agents direct manager.
Zachary S***** is my claim adjustor took care of my claims from BMW dealer labor fees Fernando is awesome as well for calling me for follow up. I just hope that they will send me the check right away
Business response:
Protect My Car is pleased to hear you received a positive experience. Protect My Car was unable to locate your file with the information provided. Please provide your phone number or Contract ID number.
Fantastic service. The agent was extremely helpful and very informative.
Business response:
Thank you for the positive feedback. We're happy to see that our agent was able to assist you this morning.
Just wanted to thank Fernando Aguilar for his work he helped out so much he helped me with my claim I had endurance before and they took forever in which Fernando only took a week to get my claim together he did such a amazing job thanks man you the best.
Business response:
That's what we love to hear!! Thank you very much for the positive feedback. Please know that we shared your 5-Star Review with Fernando and his team.
Nathan G. was amazing! He was prompt, helpful, and informative. Also we just had a great conversation. Made me feel like we have been friends for years! Thanks for all your help!
Business response:
Protect My Car is pleased to hear you received a positive experience with one of our agents. We have shared this with our agents direct Manager.
Jason P***** WAS AMAZING!!! Even tho I had an unpleasant experience previously I'm Grateful and highly impressed with this young man's professionalism, his empathy and concern for his customers. If ALLLLL the agents were like him I would highly recommend Protect my Car just for the customer service that this young man Jason P***** exemplifies. He deserves ALLLLL the praises and raises that comes with doin an excellent job.
Business response:
Protect My Car is pleased to hear you received a positive experience with one of our agents. We have forwarded this to our agents direct Manager.
Hay Wonderful job thank you so much awesome job. Zachalie S*****
Business response:
We're happy to hear that Zacharie was able to assist you on your recent engine claim. Please know that we shared a copy of your 5-Star Review with Zacharie and his 2 direct supervisors. If you have any questions moving forward, please feel free to contact our Customer Service Department during normal business hours. Respectfully, Protect My Car
Representatives do not communicate effectively. They mislead new customers. I was introduced to Protect My Car, the Representative that started my policy told me, after the first payment is made that I had to wait 27 days to file a new claim. 60 Days later my truck was leaking fluid. I took it to my mechanic he called Protect My Car, they denied my claim because my mileage odometer was more than reported to start the claim. But the policy handbook Does Not read because of mileage a vehicle doesn't qualify for repair. Their h... read more
Business response:
We've reviewed your coverage plan (#XXXXXX) and the "Waiting Period" is clearing defined, multiple times, including on Page 1 (the "Registration Page"), where it is in BOLD writing and listed as 30 days AND 1,000 miles. Your claim was properly denied due to your failure to complete the mandatory "Waiting Period" and/for for being a "pre-existing: condition (as defined in your coverage booklet). Moreover, the original mileage that you provided was incorrect.(our customer actually had 96,711 miles 2 days before policy was take... read more
I want 2 thank Stancy 4 all her help she gave me 2day n 4 information she provided me wit. I think she went above n beyond she sent me a email of my owners manual that i didn't have i really appreciate her 4 that thanks again Stancy.
Business response:
Protect My Car is pleased to hear you received a positive experience. We have shared this with our agents direct Manager.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
Need help? Contact us.
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