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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Stancy M******* is the go to person. A proffesional and understanding customer service representative. By working with me, she convinced me of the services that Protect my Car, had to offer and I decided to continue with the company. THANKS STANCY
Business response:
Please know that PMC appreciates the positive feedback. We have shared a copy of your 5-Star Review with Stancy, as well as her direct supervisor. If we can provide any additional assistance, our Customer Loyalty team remains available to help you out.
Jason did very well! Took care of my concern and went above and beyond
Business response:
Protect My Car is pleased to hear you received a positive experience. We have shared this with our agent's direct manager.
This company is a rip off do not I said do not waste your money I needed my engine replaced for my 2005 Honda Accord n gave them all the information they requested , n the Honda dealer opened a claim n they denied it saying Honda put the wrong kind of oil in my car n I had to prove to them Honda dealer didn't put the wrong kind of oil in my car , so I open another claim to prove this . And it was proved after a week with no car , that dealer can put that kind n the car! Honda dealership had to prove they could ,.. so my seco... read more
Business response:
Thank you for bringing this matter to us for our attention. It should be noted that our customer purchased an "Ambassador Elite" coverage plan on August 27, 2019, for her 2005 Honda Accord that had 177,857 miles at the time her coverage plan was purchased. Our customer has made thirty-six (36) monthly premiums (each in the amount of $57.58) towards the overall cost of her coverage plan. Protect My Car (hereinafter referred to as "PMC") has provided our customer with over $2,000.00 in approved claims/benefits since she purcha... read more
Jason Pierre was wonderful on helping me understand my policy and was beyond kind so thank you.
Business response:
Protect My Car is pleased to hear you received a positive experience. We have shared this with our agent's direct manager.
I want to start of by saying Joe D. is the Man!!! I was having issues getting my claim processed. He got right on it after me being given the run around for a couple days. After he handled it the claim was processed smoothly. Definitely would recommend Protect My Car for any one skeptical about them!! They are absolutely worth it!!!
Business response:
Protect My Car is pleased to hear you received a positive experience. We have shared this with our agent's direct manager.
I would like to thank Mr.Jason P***** for the great customer service he provided and going over and beyond to try to help me and I will definitely recommend him! Thanks again
Business response:
Protect My Car is pleased to hear you received a positive experience. We have shared this with our agent's direct manager.
Very knowledgeable and nice! Very helpful. Was very easy to get through!
They went back 17000 miles. And pull the snapshot from the computer. That had nothing to do with the failure of the transmission. But because it was part of the transmission they refused my claim. They basically said I was lying aint because it never set a code. And in onstar never seen a Code.
Business response:
To be clear, PMC utilized a third-party inspection company (One Guard Inspections) to inspect our customer's vehicle on 8/2/2022. Their inspector pulled the "freeze frame" data from our customer's vehicle, which indicated that two (2) fault codes (P0723 and P0722) were set 17,765 miles ago (before our customer purchased his "Driveline" coverage plan from PMC. As such, our customer's transmission claim was properly determined to be a pre-existing issue which was not addressable by our coverage plan. On 8/5/2022, our customer ... read more
I have had PMC for about 3 years. I have had my Engine, Transmission and other parts replace over the last 18 months. I find these guys to be pretty good. The last experience I had with them was to get 3 sensors replaced. My mechanics secretary was on vacation and English is not his first Language. After several days and attempts to place a claim , I finally got Zack on the phone. Thank God for Zack. He was fantastic dealing with my mechanic / owner over 40 minutes getting Zacks questions answered, regarding part description... read more
Business response:
Protect My Car is pleased to hear you received a positive experience. We have shared this with our agent's direct manager.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.6 star rating with 3,875 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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