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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Protect my car is a excellent business. My customer serviceagent was ************************. He treated me like I was his friend. He made sure that. I had everything I needed. Concerning getting my car fixed. He is very compassionate. I give him a 5 star rating.
***** was wonderful when we spoke. She was patient while we spoke, & she was very understanding & knowledgeable about handling claims. She is a fantastic claims person. Give this lady an accommodation for the way she handles PMCs customers. ************************************
Business response:
We're happy to hear that you were pleased with your interaction with our agent (*******). We've received a few of these lately and she is definitely doing a great job assisting our valued customers. Thank you for providing the feedback!!
Speaking with ***** , she was very nice and patience and listen to my concern and got on it immediately. we need more people like her to work in that position. Also, she was easy to talk to. I was very pleased working with her.
Business response:
This is what we LOVE to hear. Please know that we just shared a copy of your 5-Star Review with Theresa ("Reese") and her direct supervisor. We're happy to hear that she was very nice, patient, listed to your concern, took quick/decisive action and was easy to talk to. From all of us at PMC, Happy Holidays!!
Stay away from this company they are scam artist they won't pay for anything but they want you to pay for your premium horrible company
Business response:
<p>Our records reflect that our customer purchased a "Driveline" coverage plan on 11/10/2022 for his 2013 ************* GL Class with ****** miles. Our customer started an engine claim on 12/12/2022 (just 2 days out of our standard 30-day waiting period) at ****** miles. We had a 3rd party inspection company check our customer's ******************** and they reported "heavy road grime" under the vehicle consistent with a long-term leak(s). The inspector verified that the Transfer Case was leaking to an active drip. There was... read more
Once I've been able to contact someone the representatives (accept for 1) has been very helpful. ***** and ****** have been awesome. I sincerely need assistance on getting my car repaired ASAP. I continue hear that because my warranty is a couple of months old done items like my transmission does not apply. This is very concerning. When I applied for the warranty I didn't know that I would be scrutinize over a time issue especially after I had the mileage and the appropriate time needed.
Business response:
PMC appreciates the feedback and we've shared a copy of your review with Nicole and Theresa. We see that your claim is still being worked on. If you have any additional questions or concerns, either agent will be able to assist. Respectfully, Protect My Car
Yoo what can I say but thank you for all the help with my claim. I called in with all my problems and concerns and Tyler took the time to listen to everything I had going on and made sure that we came to terms that was completely satisfying to both side. I really appreciate all the help again Tyler happy holidays
Business response:
Awesome!! Please know that we shared a copy of your 5-Star Review with Tyler, as well as his 2 direct supervisors. Happy Holidays to you as well, from all of us at PMC!
I read some of the customers reviews and I'm experiencing the same treatments. The phone calls and emails and faxes are unanswered. They seem like they just want your money. I took my vehicle to Aamco to have some repairs done on 10/31/2022. They gave PMC the diagnosis and they sent out a third party inspector on 11/04/2022. I received a call from PMC on 11/09/2022 asking for the prior year's maintenance and service records by close of business the next day or my claim would be denied. I informed the claims adjuster that I d... read more
Business response:
Our records show that our customer's engine and transmission claim was denied on 11/10/2022 due to Exclusion 5 of his "Ambassador" coverage plan. We've assigned a Claims agent to reach out to our customer to discuss the ********************** records issue(s) on his claim.
My family and I were in a serious accident in November. Yesenia R. asked about my families safety and well being before anything else. She helped me with my cancellation, since my vehicle was totaled. She welcomed me back with open arms and I will definitely be back to add protect my car to my new vehicle. Thank you Yesenia R.! World Class Customer Service!!
Business response:
We're proud to hear that our agent showed empathy and asked about your family's safety and well being. We appreciate the shout out and we've shared a copy of your 5-Star Review with *******'s direct managers.
Prototype aftermarket extended car warranty and a prime example of why people are wary of them. Took nearly a month for them to manufacture a means of denying a claim on the transmission of our 2016 Chevy Tahoe. We purchased the vehicle less than 6 months ago from a Subaru dealer in our area with no problems up until a month ago, when the transmission began to act up and we dropped it to a local Chevrolet dealer to diagnose. They investigated and determined there was an internal failure that passed metal throughout the unit ... read more
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
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