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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This has been the worst experience EVER! These people do not pick up the phone, have you on hold forever, and when you get someone, they hang up on you. My car has been sitting where it is for over three weeks now. The customer ********************** is HORRIBLE. I am going to cancel this policy and seek legal action against this company for taking my money monthly and not honoring their word. I am going to also ask for full reimbursement for my vehicle. This is ridiculous!
There are long waits when calling customer service. My battery went dead on 9/14/2024, I called the roadside assistance, and I was unable to get through. Another complaint I have, my bill went up to $80.00 per month from 76.86 as stated in the agreement. In the past, they have changed addresses without giving any notifications causing me to get behind on my bill. It takes a long time to get reimbursed on an oil change claim. I feel I am being ripped off and scammed. I can tell you I am not happy with Protect My Car. and am c... read more
The person who deals with claims whos name ************************* is a very ******** person he does not have any respect for the customers and he told Me and the shop that I have to fix another problem that has nothing to do What I took my car in for protect my car to fix Before they can fix the problem. The shop doesnt understand why he is saying that because it has nothing to do with anything but it seems they dont want to pay anything. I give the a one star but if I could it will be no stars.
I can never get a hold of them for YEARS now! Can we all do a lawsuit against this company?? Please email me to ******************. We need to do a class action lawsuit and get our $$ back
I have been customer for about 3 yrs. I can never get a hold of them. Rude customer service. Recently my mechanic spent 60 mins on hold no answer. I called them and after 30 mins was connected to representative who refused to start repair claim since I dialed the phone and mot the mechanic. The PMC representative advised me that I should find a new mechanic since they asked me to call. The PMC representative said there is zero hold time and the mechanic should call back right away. As if the mechanic has nothing else to do b... read more
Been with Protect my Car for over 4 years, and recently was denied thier obligated routine maintenance service of a free oil changes to include services that are covered by the warranty company. They gave the maintained company a hard time and I was refused by the reputable dealership maintenance. I've been paying multiple payments and told that PMC has terminated 75ppl. Do not recomend thier service, Even if they recover.
They don't even deserve a 1 . Id give them -000. Can't get them to answer phone n when they do after holding 25 minutes they hang up. Guy they sent to my residence to jump car didn't have any clue or interest in doing it. Told my husband when I was out of earshot you must get it towed. He was telling dude ok. Cost is 100.00 n then when dealership tried contacting protect my car they got hung up too. But was told by customer service guy that we had to supply them with service records so we went to library and got charged 49.9... read more
What a horrible place to do business with and downloading their cancellation form is useless because the link they sent you does not work.I am on limited income. I cannot afford this place and when I try to call and cancel it, they became rude and gave so many excuses.If you want to do business with this, please dont youre wasting your time and youre wasting your money and they will scam you.
**Avoid Protect My Car A Nightmare Experience**Protect My Car is the worst warranty company I've ever dealt with. Starting a claim was a nightmare. We could never get in touch with anyone, and once we did, we were told management would get back to us but they never did. We spent hours at a time on hold. One representative even told us she was canceling our services and closing our claim because I was frustrated with them. We've decided to drop their service and go with another company. My advice to anyone considering Protect... read more
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
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