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Proctor Acura
- Car Dealers
- Tallahassee, FL
About this business
Proctor Acura in Tallahassee is a new and used car dealership serving Destin, Panama City, Thomasville, Valdosta, and Bainbridge.
Location details
3523 W Tennessee St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I called around 10 AM yesterday to see about making an appointment for later in the week and when I mentioned the problem, Tony in service was so concerned he said they could take a look at my car that day if I could bring it in before 11:30. Charles made sure I had everything checked that I needed and that I was ready to pick up my car on time. Clarence, the shuttle driver is also a great part of the service team. Everyone is so pleasant and dependable.
Business response:
Thank you for the review, Pam. We're glad that we could make the timing work for the appointment. We appreciate that you reach out to us to assist when you are experiencing an issue and are glad to be of assistance.
The day before the New Year holiday I had alternator trouble and needed service. It was already afternoon, but I called to see if Proctor Acura could help. Tony said that they could see me immediately. They diagnosed my problem quickly and replaced my alternator while I waited. Tony was extremely helpful in keeping me informed. I was well treated and the price was right. I have never had a better experience for a car repair. I am recommending Proctor Acura to all my friends.
Business response:
Car troubles are never fun, but we are glad we could assist you! Thank you taking the time to write this review, and for passing on a good word!
This is my 3rd Acura and I always take my car to Proctor's for service. With an appointment, I can be in and out of there in an hour, including a courtesy car wash. Their waiting lounge is so clean, and stocked with goodies, so why not stay and wait on your car in comfort! Charles, Alex and the entire team are excellent people to do business with. I will be a customer for life.
Business response:
Thank you for the kind words Linda, and thanks for the loyalty as well!
Proctor Acura always exceeds my expectations when buying a car or having service. I am never changing my ride from an Acura. Getting into that car each time starts my day on a high note. You will recognize me by the smile on my face when driving in of a morning.
Business response:
Thanks for the kind words, Jo Ann. We will be looking for your smile!
Just had to say how awesome the Proctor Acura Service Department is! I recently took my RDX for routine service and found out they now offer Express Service. You're in and out within an hour and they wash your vehicle! Another reason why I love owning an Acura! Thanks Proctor Acura!!
Business response:
It's our pleasure, Kim! Thank you for sharing your experience, and we look forward to seeing you again soon.
Another great visit to Proctor Acura. Charles Boykin and the rest of the staff are polite, intelligent and proactive. We also love that they wash the car.
Business response:
Thank you very much for taking the time to recognize our team, Andrew. We are glad to be of service and happy to see this review!
I went to Honda to get my oil changed before Christmas, but there was a long wait. They told me to try Proctor Acura, so I did. The service was fast and everyone was very friendly. They even washed and vacuumed out my car. I would definitely recommend going to Proctor Acura for your service needs.
Business response:
We appreciate it, Julie! It is one of the benefits of two of our dealerships being located so close to each other. Hope you had a great holiday!
I had my Acura serviced this Saturday and the service guy Tony was a great help in assisting me with the updates that my Acura needed. My husband normally takes it in but he was working. I would definitely recommend Proctor Acura for it's fast and excellent service.
Business response:
Thank you so much for taking the time to share your experiences online, Shel. We appreciate you choosing Proctor Acura and for your recommendation!
My car died late Sunday night and I am a working college student with a very busy schedule. Early Monday morning before business hours I called and spoke to Charles Boykin who was so nice to me and told me they would gladly look at my car that day and get it taken care of. The entire staff was beyond friendly and so pleasant to talk to. They made sure every single need and concern of mine was taken care of and went the extra mile to clean and wash my car before I picked it up. Charles Boykin and Alex Roland specifically help... read more
Business response:
Jenna, we are so pleased to learn of your positive experience with us. We appreciate your thoughtful review, and we’ll do our best to continue to provide the service you deserve. Thank you again.
Frequently asked questions about Proctor Acura
How is Proctor Acura rated?
Proctor Acura has a 4.8 star rating with 1,516 reviews.
When is Proctor Acura open?
Proctor Acura is open now. It will close at 6:00 p.m.
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