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Priceline.com
- Other
- Norwalk, CT
About this business
Priceline.com, part of The Priceline Group<br /> [NASDAQ: PCLN], gives leisure travelers multiple ways to save on their airline<br /> tickets, hotel rooms, rental cars, vacation packages and cruises. In<br /> addition to getting compelling published prices, travelers can take advantage<br /> of priceline.com’s famous Name Your Own Price® service, which can deliver the<br /> lowest prices available, or the recently added Express Deals®, where travelers<br /> can take advantage... read more
Location details
800 Connecticut Ave, #3W01, Norwalk, CT, 06854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I booked an express deal for X dollars and 5 days later the EXACT same express deal was $1300 cheaper. Per their price guarantee they should have refunded 200% of the difference, as it was the exact same itinerary, but they refused. Their price match is a fraud
Priceline.com is a misleading and deceptive company that needs to undergo an investigation for advertising false information. They failed to disclose mandatory charges from ****** *****charging my credit card $18..00 for parking fees! We asked the front desk hotel employee to point us in the direction for free self parking which she did and upon check out they charged my card without my consent nor acknowledgement. After confronting front desk about this issue, they advised me that I need to address my concern with Priceline... read more
Would not cancel our reservation within 1 hour of booking. My husband surprised me with wrong dates. We tried to cancel the booking, but they would not let us. We were told to phone the hotel to cancel it ourselves. We were told by the hotel that the vendor should be responsible for cancelling the booking because they are the ones who booked it. We phoned Priceline again and we're told they could not do anything except cancel the flights . To make the best of out of it, we decided to check Expedia for price match and they wo... read more
This is the worst booking site I have ever experienced. You reservation is not guaranteed but they certainly make sure they take your payment. 1) Previously I booked and prepaid for a hotel using Priceline.com and when I went to check-in the hotel was fully booked and the associate at the hotel said my reservation is not guaranteed. Priceline did nothing to help! 2) Today I made a prepaid reservation using Priceline and the hotel could not find my reservation the customer service representative for price line tried to make e... read more
Priceline.com is an on line scam company. Misleading customer to purchase a product, by offering something they will not include at the time you go to pick up your product. On my case, "unlimited mileage" on a reservation for a rental car which I made in order to to pick up a car at the airport office. My reservation confirmation document clearly indicated "unlimited mileage" but unfortunately the ***rental car company, informed me that it is not so. Therefore, Plriceline.com is misleading customers.
I went through customer service for an hour. They have told me they do not have the ability to modify my hotel reservation even in the case of my family emergency. I only requested a hotel switch and they still would not give my $200 back. This has put me into a horrible position. I will not be using Priceline again. The customer service is absolutely non-existent.
First of all, Priceline has attempted to fraudulently charge my card twice within one week and I didn’t even book with them. Called the most horrible customer service ever and they refused to look into it and just told me to call my bank. ??. They need to be investigated because they are frauding people every day!
Dear Priceline Customer service Management *COMPLAIN* I was supposed to rent a car through your Priceline company, but unfortunately I was not able to accept the unexpected deal change to our reservation, regarding an eventual extra mileage usage charge. Firstable, we rented the car using your online agency, because of the specification on the front page and rate information which indicated "UNLIMITED" mileage. We were punctual for the pick up time (8:00 pm) at the airport office and not only that, It costed us time and mone... read more
Major bait and switch! Reserved a hotel room and it clearly said no payment required and that the reservation can be canceled. Credit card only for holding the reservation. I had 3 other people looking at the room reservation on my phone who saw the same thing. They immediately charged my card and when I called to have the charges removed they said the reservation can NOT be canceled. I spoke with a supervisor who stood by the policy and refused to do anything about it. $420 on a reservation for a tentative trip months from ... read more
Frequently asked questions about Priceline.com
How is Priceline.com rated?
Priceline.com has a 1 star rating with 889 reviews.
When is Priceline.com open?
Priceline.com is open now. It will close at 5:00 p.m.
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