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Priceline.com
- Other
- Norwalk, CT
About this business
Priceline.com, part of The Priceline Group<br /> [NASDAQ: PCLN], gives leisure travelers multiple ways to save on their airline<br /> tickets, hotel rooms, rental cars, vacation packages and cruises. In<br /> addition to getting compelling published prices, travelers can take advantage<br /> of priceline.com’s famous Name Your Own Price® service, which can deliver the<br /> lowest prices available, or the recently added Express Deals®, where travelers<br /> can take advantage... read more
Location details
800 Connecticut Ave, #3W01, Norwalk, CT, 06854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Of all the companies I have worked with to reserve hotel rooms, Priceline is the worst. The publish incomplete prices . I booked at room for $119/night and I got charged $268 by the Grand NYC apartments No one is willing to take responsibility ! Cancellation fee is ONLY $140.00!
We booked a 4 star hotel sight unseen for our anniversary what we got was a 3 star ******** ** *** ******* (we live here so we knew about their silverfish infestation this week) we also watch the news and know that all ******** workers are on strike. When I called I told the girl she said okay and transferred me to a guy who was supposed to change our reservation to a different hotel. Instead he said that the hotel was still open and that he saw it as four star. After I told him everything I knew again he said he validated w... read more
HORRENDOUS customer service, wish I could give 0 stars. This was the first time I used Priceline to book a hotel. I was promised a refund on one night from the hotel manager (due to strong cigarette smell being present in a smoke free suite). However, I was to contact Priceline in order to resolve the refund. Priceline made little (if any) effort to contact the manager about my refund. After Priceline said they would not make any further effort to contact the manager (they sent an Email...), they said the issue could not be ... read more
Apalling customer service. A glitch in the Priceline site led myself and several other customers to be forced to upgrade to a larger car at the rental company. The compact car that Priceline confirmed in writing would be available to us was not there. Rather than apologizing and offering a partial refund for the upgrade cost, Priceline blamed myself and the car rental company and refused to offer a partial refund. They are a scam business that does not value customer relationships.
selected one flight and got a different one after having to input my payment 3 times. No accommodation for making me wait 12 hours for a flight. Flight email wasn't sent out.
BUYER BEWARE!!! Just booked a hotel thru Priceline... so i thought. On Priceline.com internet page, half way down it showed "Special Discount when you book by phone: Call ************* (When you close and open the page again, it shows a different number. The second time it was ************* So i called and asked about the special price and was given the price of $50 from the online price of $62 by representative, "Amanda". So I went ahead and booked. Gave "Amanda" all my info and was waiting for a confirmation email, but not... read more
We've traveled for many years. This is the first time we booked with Priceline. Booked a ****** trip in late March 2018, paid in full and traveled in August 2018. Due to hurricane Lane, we had to cut our trip short 1 day. Which nothing really happened in ******* but we were encouraged by everyone to leave early. Called Priceline and they were more than helpful. They informed us that the change was free due to hurricane (****** ******** also came out and said they were waiving all fees to get people out of ******). We got on ... read more
We rented a car through Priceline from a ***** ****** company in ************** ******. Priceline had an offer if you pre-paid for the rental you would get a discount. We pre-paid for the rental car and paid for collision insurance. When we got to ***** they said that the rental was not paid for and we had to pay for the rental. When we got home there were two charges for the rental car. One from Priceline and one from *****. When I called Priceline they had me call *****, when I called ***** they told me to contact ********... read more
If there were zero stars, I would give 0. Shady business practices by fooling customers. Over promise a hotel and under delivery. The csr were even terrible, doing nothing than saying Priceline wouldn’t guarantee the information it advertised/ showed.
Frequently asked questions about Priceline.com
How is Priceline.com rated?
Priceline.com has a 1 star rating with 889 reviews.
When is Priceline.com open?
Priceline.com is closed now. It will open at 9:00 a.m.
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