Priceline.com

SB123 

on BBB

6 years ago

Bait and switch period. I attempted 3 times to book a flight and surprise when I click submit the "airline" changed the price. After reading the reviews, I think I will purchase elsewhere. 

Ess173 

on BBB

6 years ago

How do they have an A+ with all of the pre authorization complaints?!?! I’m the latest victim. Thanks to Priceline I’ll be sleeping at ***airport until all of their bs drops off my card. First time I’ve tried to use them to save some money, but never again. How are they even in business?? You can’t even talk to a real person unless you already have a booking. I don’t know why that red flag didn’t make me shy away. Hope I can find a quiet section in one of the terminals to sleep. THANKS PRICELINE! Also to the BBB maybe give P... read more

Jroney 

on BBB

6 years ago

I landed in Spokane at 12:30 a.m. went to get our rental car I reserved to find the front desk lady already left early for the night. So, we had no car. We got to our hotel and they over booked our room and canceled our reservation, we had no hotel. Spent over an hour on the phone making calls, we got a hotel and car last minute. However, Priceline did find us a new hotel and covered the price difference. They also reimbursed 25% of my first night. Now where what would have been a excellent review for their way off resolving... read more

Bess C 

on BBB

6 years ago

I made a hotel reservation on August 23rd for November 19 - 23, 2018. When I made the reservation, I selected to pay at property; however, my card was charge the full amount on August 23rd. Even though I was able to cancel the hotel room, I still have not been credited the funds leaving me with a small amount in my checking account for the weekend. Please be aware that even though it says to pay at the hotel, they reserve the right to charge you immediately. BEWARE! Use a better travel site! 

Paola 

on BBB

6 years ago

Indeed. Priceline is miss-leading customers like we are some nuts. They should revoked the accreditation. I booked a flight for both my minor daughter and me. They put my daughter in a separate flight at a different time from **********. I called to modify, they said they were unable to modify the reservation. I asked for cancellation. They cancelled and took a fee from me. I asked to cancel my reservation that was bought with sane rules, they said they were unable to do it. For the same tickets. They are ripping off people.... read more