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Priceline.com

1.0

About this business

Priceline.com, part of The Priceline Group<br /> [NASDAQ: PCLN], gives leisure travelers multiple ways to save on their airline<br /> tickets, hotel rooms, rental cars, vacation packages and cruises. In<br /> addition to getting compelling published prices, travelers can take advantage<br /> of priceline.com’s famous Name Your Own Price® service, which can deliver the<br /> lowest prices available, or the recently added Express Deals®, where travelers<br /> can take advantage... read more

Location details

800 Connecticut Ave, #3W01, Norwalk, CT, 06854, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.0889 reviews
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Cassandra M's profile image
Cassandra M 
3 years ago

I have been trying to get someone to help me for 4.5 hours now. I have been on hold the majority of that time, hung up on and told there is no one higher than the supervisor...congrats on owning Priceline, Coco! This is one of the worst customer service experiences I have ever had. This has all been in an effort to get my flight vouchers put towards a new trips (flights cancelled from covid shutting down flights). So, not only will they not transfer my husbands voucher to my name, but I have to pay an additional amount becau... read more

Lori D's profile image
Lori D 
3 years ago

Scam do not use this company. They charged me a $95.?? Fee which was more then the room itself 

Ram N's profile image
Ram N 
3 years ago

I wish there would have been 10 stars and priceline would have gotten 1 out 10. They are deceptive in their business practice. Navigating through available car rentals at *** i noticed off-airport and airport rentals on the internet. Priceline rates were higher than off-premises rental companies but they advertised the location of rental as ***, so i went ahead and booked my rental through priceline only to find out that the location was far away from the airport. Upon learning i immediately contacted priceline asking them t... read more

PETER M's profile image
PETER M 
3 years ago

PRICELINE IS THE ABSOLUTE WORST. I MADE A RESERVATION FOR A HOTEL IN VEGAS AND BECAUSE THE HOTEL WAS REVIEWED REALLY BAD WITH BED BUGS - MY WIFE AND I DID NOT WANT TO STAY THERE. WE CALLED PRICELINE AND ASKED IF WE COULD GET CREDITS AT LEAST TO BOOK WITH ANOTHER HOTEL THROUGH THEM AND THEY REFUSED SAYING IT WAS A NON REFUNDABLE / NO CHANGE BOOKING. 2 WEEKS PRIOR I MADE A RESERVATION WITH HOTWIRE WITH SAME CIRCUMSTANCES AND THEY HAPPILY ISSUED ME CREDITS TO REBOOK ANOTHER HOTEL. PRICELINE IS THE ABSOLUTE WORST AND I TOLD THE ... read more

Renee P's profile image
Renee P 
3 years ago

I wouldn't even give 1 star...picked a hotel based on fact had a pool and spa...get to hotel and spa is not working called Priceline asked if they can move me to a hotel that does nope and can't even cancel or lose out on money I will never book with Priceline again big mistake what a vacation 

Don S.'s profile image
Don S. 
3 years ago

Do not deal with Priceline.com. I booked a car through them and upon reviewing the complaints against this car company found that their vehicles tend to break down and not well kept up as well as dirty I tried to either change to another reputable car company or cancel the order altogether. My call to cancel was about 10 minutes after placing the order. They refused even when I brought to their attention that Florida States Attorney website clearly states that I have up to 72 hours to cancel any contract. You will also note ... read more

David R's profile image
David R 
3 years ago

On January 5, 2022, I made a reservation on the Priceline website for a 2-night stay at the ******* **** **** ** ********** ***** ***************. On January 8, 2022, I checked in at approximately 4:15pm. Immediately after opening the door to the room, I returned to the reservation desk to check-out. The ******* *** was an absolute cesspool. I was accosted in the parking by a man attempting to sell me drugs. There was a homeless encampment, on the property, literally within 5 feet of my assigned room which had an absolutely ... read more

Daniel D's profile image
Daniel D 
3 years ago

My fiancé and I had a trip planned for her 30th birthday. We used Priceline to book our hotel stay. Due to the unforeseen circumstances of my grandfather passing the morning we were set to fly out and check in to the hotel, we had to cancel the trip. I called the hotel and spoke with reservations and they expressed their condolences & that they would place a note on the reservation but let me know I would have to contact Priceline since I booked through them. When I called Priceline, they were extremely rude. Numerous times ... read more

Shaketa m.'s profile image
Shaketa m. 
3 years ago

On January 27, I booked a hotel at Priceline document for the ******** ******Per their website it stated that I was purchasing a double bedroom that sleeps up to 4 ppl. Upon receiving my confirmation email it stated that the max allowable guess was for 2 ppl. Not to mention the room was a non refundable room. I attempted to contact Priceline customer service I was placed on. Hold to get the issue resolved the call was dropped. The second agent I spoke to bluntly ignored me when I tried to tell her several times about my issu... read more

Frequently asked questions about Priceline.com

How is Priceline.com rated?

Priceline.com has a 1 star rating with 889 reviews. 

When is Priceline.com open?

Priceline.com is open now. It will close at 5:00 p.m.  

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