This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Premier Roofing Company
- Roofing
- Denver, CO
About this business
Location details
2570 West 8th Avenue, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A rep from this company came to my house with no sort of work truck, tools...anything really and offered to do a roof inspection. They did and tried to tell me how to file an ins claim etc (Which seems like insurance fraud to me) with my insurance because they found some damage up there (I am not completely convinced he didn't do this himself) He left a card and I did not plan to follow up because the whole thing seemed like a scam. A week later "*****" shows up at my place of work trying to get me to call my insurance. He s... read more
Business response:
We apologize for any discomfort or concern caused by our representative's actions. Our goal is to provide thorough and professional inspections, and we assure you that we have no intention of engaging in any fraudulent behavior. We will address this matter with our staff and take measures to ensure this type of behavior does not happen again. Thank you for bringing this to our attention.
Thankful for them. They did amazing. At *********************** and ************************* really made me feel confident and helped a ton with *******.
Business response:
Thank you so much for choosing Premier Roofing Company and for sharing your positive experience with us! We are thrilled to hear that our team provided excellent communication and efficient service. We strive to make the roofing process stress-free for our clients and are grateful for your kind words. Thank you for trusting us with your roof! #PremierRoofingCo #ExceedingExpectations
Spents hours cleaning up after their service.Pieces of waste were left on my property for weeks after multiple calls.People supposedly sent out to clean and never picked up a sheet of drywall left in yard.Repeatedly failed to return calls to insurance against attempting to finalize claim adding much unnecessary time to claim.Made a big deal of an offer to reduce final invoice by roughly 1% due to repeated issues, mess and what was referred to as "the worst condition ever seen" by a representative of this company.After refusi... read more
Business response:
Thank you for your feedback. We are sorry to hear that our team wasn't able to provide a positive experience for you. This review will be forwarded to the team to ensure we can better assist future customers.
I am extremely disappointed with the customer service experience I have received. Despite numerous attempts to reach out, I have not received any response or call backs. Furthermore, I am appalled to discover that I am being invoiced for a service that has not been adequately completed, both in terms of my personal payment and the involvement of my insurance.
Business response:
Thank you for your review. We apologize for any inconvenience caused by a lack of communication or follow through and will connect with our team to ensure this issue is addressed. We appreciate your patience, and thank you for being a Premier Roofing customer.
To Whom It may ******* (preferably the CEO)I had Premier Roofing repair my roof that was **** damaged. The people I dealt with need to be recognized. Starting with my first contact and listing them by name and position they are: *******************************, Sales rep/Inspector; ******************************* Super; *************************, Project manager; ******* Roofing crew. Each of these individuals, and the repair crew, all exhibited the following qualities: Affability, courteousness, professionalism, extreme kno... read more
Business response:
Thank you so much for the positive review of your recent experience with Premier Roofing Company! We are so please to hear our team provided exception service during your roofing project. We will make sure this review is passed along to the **************** team as they will be thrilled to see your feedback! Thanks for your trust and we hope you enjoy your new roof!
This is still an ongoing issue. Premier came to me June of last year and insisted on doing ******* because of storms that had come through. While they were inspecting the roof they also said they could fix some vinyl siding damage that had happened in the same storm as well as replace some screens that had been damaged. All of this was written up in the agreement and priced out to my insurance. That was in June of 2023. It is now January of **** and they have not come to fix my vinyl siding or my screens and they are asking ... read more
Business response:
Thank you for your feedback. We strive to provide every customer with as much information about their job as possible and are sorry that your project didn't proceed as intended. We will follow up with the local team to ensure they contact you with a solution.
Premier did our roof in 2022. Later, we discovered that they did not reconnect our ***********, and in fact, parts of the sun tunnels had been broken. I called four times over the course of two months to get them to fix this. ***** took the messages and said someone would call us back--no one ever called back. Very frustrating. Do not use these people if you have sky lights or ***********. We now have to hire some one else to fix this problem at added expense.
Business response:
Thank you for letting us know about this issue. We apologize for any inconvenience caused. Please continue to reach out to your local branch, we have also brought this to that team's attention internally.
I was lied by them the Representative ****** Hongsemeir-****** took advantage of the fact that my English is not good enough and took all the money that the Insurance company paid for ******* replacement, Gutters and Fascia and they did a low quality roof replacement and took all the money.
Business response:
Hello, thanks for your feedback. We are sorry to hear that your experience with Premier was not satisfactory. Our Field Representatives strive to provide as much information as possible to homeowners during the roofing process, including clarification about funds received from your insurance company and what to do with them. We will pass this feedback along to leadership to enhance our training. We hope you enjoy the new roof!
********************* Buen trabajo de la compaa, Gracias Tienen un 10 por el trabajo
Business response:
Gracias por su comentario. Nos complace que haya estado satisfecho con nuestro trabajo! Espero que disfrutes del nuevo techo.
Frequently asked questions about Premier Roofing Company
How is Premier Roofing Company rated?
Premier Roofing Company has a 4.1 star rating with 702 reviews.
When is Premier Roofing Company open?
Premier Roofing Company is closed now. It will open on Monday at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com