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Precision Toyota of Tucson
- Car Dealers
- Tucson, AZ
About this business
Specialties: Questions? We can help. Call our Customer Relations Manager, Sunny Davis, at (520) 795-5565. As Southern Arizona's top-selling auto dealer, we pride ourselves on our award-winning customer service and vast inventory. Choose from over 600 in-stock new Toyota and pre-owned vehicles, then keep your new car running smoothly at our full-service maintenance, parts, and collision centers. We're a local family owned and operated dealership since 1954. Established in 1954. When we say we're your best decision for anythin... read more
Location details
700 W Wetmore Rd, Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
$150 dollars to perform an oil change and a tire rotation while checking the vehicle? They discovered a leaky ball joint which should be covered under my warranty but wanted to charge me for it. Plus the service advisor talked so quickly, you could barely understand him. This was my first visit since my free oil changes and tire rotation expired and it was a night and day experience.
Business response:
****, thank you for your feedback. We strive to stay competitive with our pricing as we are very cost conscious for our guests and are pleased to know that we have one of the lowest rates in Tucson. Your vehicle is under factory warranty still, but the ball joint in question does not meet the warranty parameters to utilize your warranty at the time of this service. We still want to inform you of any potential issues as we would be doing you a disservice by not informing you. We marked the ball joint as a component to inspect... read more
Thank you for keeping me up to date regarding my vehicle and status on parts
Business response:
******, thank you for this positive review! We look forward to welcoming you back to our dealership in the future.
Once again friendly, professional service and support. I bought my 2018 Toyota 4Runner new here, and the Precision Toyota ************** has repeatedly provided me with outstanding service and support. I must mention that the Service Manager - ***********************, and his Service Specialist - ***********************, are always leaning forward to help their patrons. I highly recommend them for honest, reliable car care. You can thank me later.**********
Business response:
****, thank you so much for your wonderful review and for your continued trust in **! We are delighted to hear about your positive experiences, and we'll be sure to pass along your kind words to ****, *****, and the rest of the team. We look forward to continuing to serve your automotive needs and keeping your 2018 Toyota 4Runner in top shape!
I was extremely happy with service that i received from both the collision and the service center. Prompt and courteous communications. They finished the work sooner than expected. They were able to price match the insurance claim with Toyota parts. Will definitely use their services in the future.
Business response:
Thank you for taking the time to share your positive experience with our collision and service center! We are thrilled to hear that our team provided you with prompt and courteous service, and that we were able to complete the work ahead of schedule. We look forward to serving you again in the future and providing you with the same level of exceptional service that you have come to expect from our team.
I am the original owner and only driver of a 2019 Toyota Tacoma. I recently hit what amounts to a large pothole at slow speed. My steering wheel became off centered and the dash Collision warning lights were activated. I brought my truck to Precision on 3/26/24 to correct the warning lights and wheel position. The Service Advisor, *******************, initially told me a diagnostic and inspection were necessary prior to any work being done. Cost $129.00 which I agreed to. Roughly 6 hours later ******************* called to t... read more
Business response:
Dear **************,Thank you for your feedback, although your assessment of the situation comes as a surprise. Our records show that you brought your vehicle in for a collision-related inspection. We have documented evidence, including pictures and video, of multiple issues with your steering and suspension systems.We performed the requested inspection, documented our findings, and provided a quote for the damaged components. Our technicians are trained to inspect and repair Toyota vehicles to factory standards, not to perf... read more
save ur money and do not go to this place, if i cloud i would review lower. told me i wouldnt need a co-signer if i put ***** down. ended up needing a co-signer with the money down. tried s******* me with fees that were never reviewed. then took 7-8 months to get a call about my tags. also sold me a car with destroyed rotors, paid 800 out of my pocket with only having the car for 6 months. truly ridiculous.
Business response:
We're sorry to hear that your experience with us didn't quite match your expectations. Ensuring our customers' satisfaction is a cornerstone of our service, and we're always keen to learn and improve.Regarding the delay with your plates, this occurred due to your address changing during the DMV's processing. If your original address had been maintained, or if we had been informed of the change sooner, you would have received your plates within approximately three weeks. We only became aware of this issue when you reached out... read more
Great service! Everyone is very nice and courteous. Thank you!
Business response:
Thank you for this amazing 5-star review! We are so glad to hear that our team provided you with a quality experience. We strive to give all of our customers a hassle-free experience. We will always be here when you need us!
Great service like always. Our sienna take ** to ******** with no problems!Thank you!
Business response:
Thanks so much for your review! We appreciate your business, and we're glad to see our team has provided you with excellent service. We look forward to your next visit.
I hadnt taken my car to get work in quite some time, staff member, ****, was incredibly helpful and honest with the work that needed to be completed. Also, after a headlight restoration, my headlights have never looked and worked better!
Business response:
Thank you so much for taking the time to leave us this wonderful review. We are thrilled to hear that you had a positive experience with our staff, and that you are pleased with the headlight restoration. Your satisfaction is our top priority and we will look forward to serving you again. Safe travels!Best regards,
Frequently asked questions about Precision Toyota of Tucson
How is Precision Toyota of Tucson rated?
Precision Toyota of Tucson has a 4.3 star rating with 227 reviews.
When is Precision Toyota of Tucson open?
Precision Toyota of Tucson is open now. It will close at 7:00 p.m.
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