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Precision Toyota of Tucson

4.3

About this business

Specialties: Questions? We can help. Call our Customer Relations Manager, Sunny Davis, at (520) 795-5565. As Southern Arizona's top-selling auto dealer, we pride ourselves on our award-winning customer service and vast inventory. Choose from over 600 in-stock new Toyota and pre-owned vehicles, then keep your new car running smoothly at our full-service maintenance, parts, and collision centers. We're a local family owned and operated dealership since 1954. Established in 1954. When we say we're your best decision for anythin... read more

Location details

700 W Wetmore Rd, Tucson, AZ, 85705, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:30 p.m.
Tue8:30 a.m. to 8:30 p.m.
Wed8:30 a.m. to 8:30 p.m.
Thu8:30 a.m. to 8:30 p.m.
Fri8:30 a.m. to 8:30 p.m.
Sat8:30 a.m. to 7:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.3227 reviews
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Arnold B's profile image
Arnold B 
2 weeks ago

The Precision Toyota Service team is top notch. ***** ****, Service Drive Manager, **** ********, and ******* Service Advisors are the Gold Standard of ***************** Their team of mechanics were able to solve and fix our Toyota Avalon, they did not give up but persevered till our vehicle was in tip top shape. This team took absolute care of our transportation needs throughout this process. This is the A team. Congratulations to Precision Toyota of Tucson for hiring these gentlemen, they are what defines dedication, hones... read more

Business response:

Thank you so much for this amazing review! We're absolutely thrilled that ***** ****, **** ********, and ******* took such great care of you and your Avalon. It's wonderful to hear you found them to be the "gold standard" - they'll be so proud to read this!We love that our technicians didn't give up until your vehicle was running perfectly, and that the whole team made sure you were taken care of throughout the process. That's exactly the kind of service we strive for every ****** a Toyota family, you deserve the best, and w... read more

Ki S's profile image
Ki S 
2 weeks ago

Dont go to precision Toyota, They will make you a deal get you financed and sell your car to someone else, They will say sorry we just sold it .Another salesperson just solded it.when you arrive for your appointment and tell you they have another car for more money. Seniors beware! They ran my credit .Got loan approved, made an appointment, told me to come in and sign, Stopped me at door with bad news. 

Alex H's profile image
Alex H 
3 months ago

***** at Precision Toyota of Tucson was attentive to my needs as a customer and helped solve the issue regarding my 4Runners control arms. He made sure I had OEM parts for the new control arms and also got me a great rental vehicle while my car was in the shop. 

Business response:

Thank you for your kind words about ***** and your experience with us! We're delighted that ***** was able to provide attentive service and properly address the control arm issue on your 4Runner with genuine OEM parts. Ensuring our customers have reliable transportation while their vehicles are being serviced is a priority for us, so I'm glad the rental vehicle worked well for you. We look forward to continuing to serve all your Toyota maintenance needs in the future! Sincerely, Precision Toyota of Tucson 

Lori L's profile image
Lori L 
4 months ago

Absolutely amazing service! I wont go anywhere else and I continually recommend this business to everyone! 

Erica F's profile image
Erica F 
5 months ago

We have been taken advantage of. We had purchased an extension maintenance plan and were told to wait to use our last service so we could get an oil change (that is included in our plan). Now we are ready to book and told that plan was expired, extended a year, and expired again. This is all news to us. The service member helping us couldnt find any of our service history at this location, was rude and hung up on us as we were still talking. We will definitely never purchase another vehicle from this place and never get an e... read more

Business response:

Hello, we cannot locate any recent visits with the provided information. Is this review meant for another repair facility? We have a robust experienced service reception and advisor team, so the mention of poor phone call etiquette is not something that we ever have had customer concern with. Please reach out to us ************ so we can better assist you, even if this review was not meant for Precision Toyota. 

Dr Joel K's profile image
Dr Joel K 
7 months ago

While the service work is good, dealerships need to improve on their wait time. Often I sit for a length of time before work begins on my vehicle despite having a scheduled appointment. Only one dealership on the west coast had it right. They had an express lane. I could get an oil change or rotate tires in 30 minutes or less. Thats why many customers eventually go to after market shops. The dealerships dont get it that our time is as valuable as theres. 

Business response:

Thank you for your feedback and thank you for recognizing the quality of work we uphold. It does appear that the length of time we serviced your vehicle was excessive. Ideally, we strive to inspect and fix any tire concern within 60 minutes, and we see that we fell short of our own goal. We value your time and feedback such as this goes a long way into refining our processes to make it a more seamless visit for our guests. Again, thank you from Precision Toyota. 

Alex L's profile image
Alex L 
8 months ago

All staff exceptionally attentive The facility is impeccably clean and well maintained Problem solved! 

Business response:

Thank you for taking the time to leave us this review, ****! We appreciate it! 

Armin S's profile image
Armin S 
9 months ago

Great job as usual. Service was prompt and communication was seamless. 

Business response:

Thank you for the 5-star review, ****** We appreciate you taking the time to let everyone know about your experience with us. 

Kaitlin S.'s profile image
Kaitlin S. 
10 months ago

Was very happy and appreciative of the thorough check and help! 

Business response:

Thank you very much for leaving us this 5-star review! We appreciate your business and are glad to hear we were able to help you out with your vehicle. 

Frequently asked questions about Precision Toyota of Tucson

How is Precision Toyota of Tucson rated?

Precision Toyota of Tucson has a 4.3 star rating with 227 reviews. 

When is Precision Toyota of Tucson open?

Precision Toyota of Tucson is open now. It will close at 8:30 p.m.  

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