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Precision Toyota of Tucson
- Car Dealers
- Tucson, AZ
About this business
Specialties: Questions? We can help. Call our Customer Relations Manager, Sunny Davis, at (520) 795-5565. As Southern Arizona's top-selling auto dealer, we pride ourselves on our award-winning customer service and vast inventory. Choose from over 600 in-stock new Toyota and pre-owned vehicles, then keep your new car running smoothly at our full-service maintenance, parts, and collision centers. We're a local family owned and operated dealership since 1954. Established in 1954. When we say we're your best decision for anythin... read more
Location details
700 W Wetmore Rd, Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I had an awful and deceptive experience with Precision Toyota on 10/27/2021.After receiving a quote and confirming with a salesperson that the vehicle I was interested in was available, I decided to purchase the vehicle online via the Precision Toyota web site. I did this rather than going into the dealership mainly because I am two hours away in Phoenix, and wanted to be sure the vehicle was held while I traveled to Tucson.The site has a prominent "Buy from Home" button that allowed me to begin the purchase process from hom... read more
I recently exercised my purchase option at end of lease. I would rate my experience F. I was told I must pay the state registration fee for the upcoming year to Precision Toyota even though 1. The annual renewal is not due until end of November and 2. During the lease, I renewed directly with the state and had no issues. Why does Precision Toyota insist on inserting itself in the annual registration renewal process for a car which I now own 100 per cent free and clear??? To add to my aggravation, Precious Toyota then insiste... read more
Business response:
Hi *****, We are sad to see your review. We did follow the guildless Toyota has in place for a lease buyout. Purchasing a lease has the same paperwork and process of purchasing a new car. Also, the titlework has to be done with Toyota's name removed and notarized. You'll receive new plate and registration in just your name. We did all your paperwork 3 years ago and we've done it again with the purchase of your least. We wish you all the best *****. Thank you again for your feedback. Truly, ********************* Guest Relatio... read more
Really great service from these folks! My service rep **** was very helpful in coordinating appointments for both our vehicles on the same day.
Business response:
We are here to serve you ****! We will always be here when you need us! Thank you for this review! Sincerely, ********************* Guest Relations Director Precision Toyota of Tucson ***************** ************
Professional and upfront of findings and what it affects. Repairs were timely.
Business response:
Hi ****! Thank you so much for your 5-star review! We really appreciate it! Have a great week! Sincerely, ********************* Guest Relations Director Precision Toyota of Tucson ***************** ************
I had the worst customer service today. I was told he would contact in about 5 hours regarding my issue. The service representative ****,never contacted me. I started texting and leaving messages trying to get an update. Finally my husband and I decided to drive to the dealership. When we walked in **** was chatting with a coworker. He looked at me and said Oh you were next. He eventually apologized before we left. This is Not customer service.
Business response:
Thank you for your feedback *****. We will be discussing your visit at our next managers meeting. As you know from previous experiences, this is not the kind of customer service ******************************************* is known for. We've appreciated your positive in the past and hope to earn the back in the future. Sincerely, ********************* Guest Relations Director Precision Toyota of Tucson ***************** ************
***** was right there as soon as I pulled in and told me how long it would be and that he would get with me if there were other services needed. It was first rate.
Business response:
Hi ****, Thank you so much for your review! It's our pleasure to be here for you and provide the best customer service possible! Enjoy the rest of your week! Sincerely, ********************* Guest Relations Director Precision Toyota of Tucson ***************** ************
Precision Toyota was very courteous and honest and I would recommend to anyone.
Business response:
Thank you so much *******! We are so happy to see your review! We look forward to seeing you again. Take care, ********************* Guest Relations Director Precision Toyota of Tucson ***************** ************
I have been a customer of ******************** since 2015. Our Prius V was purchased new from Precision. All service has been by Precision. There have been som issues, but, these have been addressed. Precision has continually improved my customer experience. ******************** is a very reliable service source.
Business response:
Hi Tad, We love seeing great reviews! Thank you for all your feedback and kind words. We will be here when you need us. Sincerely, ********************* Guest Relations Director Precision Toyota of Tucson ***************** ************
******************* is a great Service advisor. Kept me informed every step of the way.
Business response:
Hi ****, We can't thank you enough for your review! Thank you so much! We will be here when you need us! Sincerely, ********************* Guest Relations Director Precision Toyota of Tucson ***************** ************
Frequently asked questions about Precision Toyota of Tucson
How is Precision Toyota of Tucson rated?
Precision Toyota of Tucson has a 4.3 star rating with 227 reviews.
When is Precision Toyota of Tucson open?
Precision Toyota of Tucson is open now. It will close at 7:00 p.m.
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