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Polestar Plumbing, Heating & Air Conditioning
- Home & Garden
- Olathe, KS
About this business
Specialties If you're looking for heating and cooling services or expertise in Olathe, look no further than Polestar Plumbing. We are proud to say we've been in business for over 30 years, serving the Kansas City area since 1984. Our mission is to provide complete customer satisfaction by consistently ensuring prompt and reliable service, repair and installation of plumbing, heating and air conditioning systems. History Established in 1984. We were founded as a one man operation in 1984 and have grown the family business int... read more
Location details
1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Great job servicing my water softener. plumber was supposed to follow up with me. It's now been over a week and we haven't heard back yet.
Business response:
Thank you for the review! We apologize for failing to follow up with you. We will reach out to you today to get you all taken care of. We apologize for the inconvenience, and we hope you have a great day!
Manny and Danny came out within a few hours . They kept in contact with me to let me know when they were on their way. Both very friendly and knowledgeable.
Business response:
Thank you for the great review, Tammy. We are so glad that we were able to get your sump pump back up and running. We know that when it rains and the sump pump is out, it could be a problem if not dealt with quickly. We're happy that we had the opportunity to serve you, and if there is anything we can do for you in the future, we'd be happy to help. Thanks again!
Danny was a great guy.
Business response:
Thank you for the great review, Mark. We truly love to hear feedback like this. Danny is great at what he does. If you require any projects in the future, please feel free to reach out. We'd be happy to help! Have a great day!
Don't expect them to be on time or to call to let you know they will be late or that they need to reschedule.
Business response:
Hi Cindy, We know that a lack of communication can be ridiculously frustrating. We pride ourselves on our punctuality and our customer service. Our slogan is It's About The Relationship and we live by that every day. Unfortunately, life gets in the way of business sometimes, and we weren't able to help you with your project. We had some unforeseen circumstances with a couple of technicians that have held them out of the office since late last week. We have struggled to keep up because of those internal issues, but ... read more
Came at the end of the afternoon so that I could work. I appreciated the detail.
Business response:
Thank you for the review, Connie! We truly appreciate the feedback. We're glad that we were able to get you taken care of. We know your time is precious, so we don't want to waste any of it, and we want to accommodate your schedule as best as we can. If you have any future projects in mind, we'd love to help out with those as well. Have a great day and thanks again!
Business response:
Thanks for the great rating, Scott. We are glad we were able to get you back up and running. If there's anything else we can do for you in the future, we'd love to help out! Have a great day!
Business response:
Thank you for the great rating, Timothy! We are glad that we were able to get you all squared away. If you have any further projects or issues feel free to reach out. We're always happy to help! Thanks again!
I received a return phone call when I reached out to Home Advisor within five minutes! Was able to schedule an appointment that same day. Blane was pleasant, knowledgeable, and amenable to answering any questions I had. The build up in my dryer vent was fairly heavy as I had not had it cleaned for ten years...Blane continued to work on it until everything had been removed. . I would definitely hire this company again.
Business response:
Thank you for the kind words! We pride ourselves on our ability to get the job done correctly the first time, and with you that was no exception. Thank you for taking the time to leave us this review. We know your time is valuable, so it means a lot to have you take the extra step to leave the review. If there is anything we can do in the future, we'd be happy to help out again!
On time, cleaned up after the job was done. Great experience.
Business response:
Thank you for the great review! We always try to leave our work area as clean as it was when we found it, and certainly wouldn't want to waste your time. We know your time is precious, and we want to be as efficient as possible while still being thorough. If you have any additional projects in mind for the future, we would love to help out with them as well. Have a great day!
Frequently asked questions about Polestar Plumbing, Heating & Air Conditioning
How is Polestar Plumbing, Heating & Air Conditioning rated?
Polestar Plumbing, Heating & Air Conditioning has a 4.5 star rating with 680 reviews.
When is Polestar Plumbing, Heating & Air Conditioning open?
Polestar Plumbing, Heating & Air Conditioning is open now. It will close at 10:00 p.m.
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