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Polestar Plumbing, Heating & Air Conditioning

4.5

About this business

Specialties If you're looking for heating and cooling services or expertise in Olathe, look no further than Polestar Plumbing. We are proud to say we've been in business for over 30 years, serving the Kansas City area since 1984. Our mission is to provide complete customer satisfaction by consistently ensuring prompt and reliable service, repair and installation of plumbing, heating and air conditioning systems. History Established in 1984. We were founded as a one man operation in 1984 and have grown the family business int... read more

Location details

1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.5680 reviews
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Brett G.'s profile image
8 years ago

good job 

Business response:

Thanks for the great review, Brett! We truly appreciate it! We want our technicians to know they did a good job, and we appreciate you letting us know that they did. We have passed your review on to the technician who was out there and he was very happy to have helped you. Thanks for leaving the review and we look forward to working with you more in the future. Have a great day! 

Connie C.'s profile image
8 years ago

Business response:

Thank you for the rating, Connie. Is there anything we could have done to provide you with 5-star service? We want to provide the best possible service to the Polestar family. If you have any suggestions give the office a call at 913-432-3342 and ask for Sean. Thanks again, and have a great day! 

Janice S.'s profile image
8 years ago

Called me quickly. Quoted total price upfront. Pleasant to work with and nice warranty on the sump pump. I would recommend them. 

Business response:

Hi Janice, thank you for the review! Helping out our customers is something we take great pride in. Is there something we could have done to give you a 5-star experience? We are always looking to improve, so if you have any suggestions please call the office and let us know! Have a great day and thanks again for the review! 

Duane W.'s profile image
8 years ago

Business response:

Thanks for the great rating, Duane! We really appreciate it! If there's anything you need from us, just let us know! Have a great day! 

Michele B.'s profile image
Michele B. 
8 years ago

"Did the job with integrity" 

Business response:

Michele, We truly appreciate your review. Can you provide more feedback into how we could have provided 5-star service to you. We always want to improve. Call Sean at 913-432-3342 with any suggestions. Thanks again and have a great day. 

Dave F.'s profile image
8 years ago

Danny, the supervisor and Blaine who actually did the work were great. Danny inspected the project, explained what needed to be done and how they were going to do the job. He also guaranteed the work. Blaine showed up the next day on time and started the project, worked through some difficult situations and completed the prep work the first day. On the second day Blaine was back with a smile on his face to professionally complete the difficult task. Cleaned up the place and we were done. I enjoyed working with both these pro... read more

a homeowner's profile image
a homeowner 
8 years ago

I have used Polestar twice and have been very please with the services provided. They have a very friendly staff and willing to accommodate with same day service. 

Business response:

Thank you for the great review! We pride ourselves on our customer service and being friendly with our customers. We know that plumbing & HVAC work isn't ever planned. We appreciate the opportunity to work with you and want to say thank you for being a part of the Polestar family. If there's anything we can do for you in the future, we'd be happy to help out! Have a great day! Thanks again! 

Sharath S.'s profile image
Sharath S. 
8 years ago

Good work done by Polestar on the gas pipe installation and tap installation 

Business response:

Thank you for the review, Sharath! We appreciate the feedback. As a company, we are always trying to find ways to improve our customers' experience. What could we have done for you to have a 5-star experience? We would like to hear from you if you have any ideas for us. Otherwise, thank you for the feedback and the opportunity to serve you. Have a great day! 

John S.'s profile image
8 years ago

It was a simple job, but they came quickly on a Saturday and were very reasonably priced. 

Business response:

Thanks for the great review, John. We know that plumbing isn't an 8-5 Monday through Friday type of job. We also know that plumbing issues should be resolved quickly, and we don't want to waste anyone's time. We appreciate you giving us the opportunity to serve you, and we look forward to working together in the future. Have a great day and thanks again! 

Frequently asked questions about Polestar Plumbing, Heating & Air Conditioning

How is Polestar Plumbing, Heating & Air Conditioning rated?

Polestar Plumbing, Heating & Air Conditioning has a 4.5 star rating with 680 reviews. 

When is Polestar Plumbing, Heating & Air Conditioning open?

Polestar Plumbing, Heating & Air Conditioning is closed now. It will open at 6:00 a.m. 

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