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Pipe Wrench Plumbing, Inc.
- Other
- Knoxville, TN
About this business
Customers expect more from Pipe Wrench Plumbing, Heating & Cooling. The reason is simple. Knoxville's #1 plumbing company. Our professional customer service and plumbing technicians respect your time, home and budget. Pipe Wrench Plumbing, Heating & Cooling offers complete plumbing and HVAC services for residential and commercial properties. We are family owned and operated and have been providing plumbing solutions to Knoxville area homeowners for more than two decades. Our service technicians are trained and certified in a... read more
Location details
10641 Braden Dickey Ln, Ste 5, Knoxville, TN, 37932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Wow! I have always heard the people make really the best company's! And Good people are hard to find. I must say my experience with Pipewrench, a locally owned company by the way, is one of the Best or the Best Plumbing HAV company's I've experienced in many years. I had a hot water heater replaced and they came through with flying colors! I got the best product on the market and the installation was the Best! I hate I don't remember all the guys name(s) who originally installed it but they worked their **** off and really a... read more
Business response:
Wow!! Clarence, we cannot thank you enough for this incredible review! Unbelievable that you were able to remember so many names! :) Thank you for your kindness, and thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction Specialist
Andrew was excellent when he came to give me estimate on the work.
Business response:
Outstanding. We are glad to hear that you are pleased with his work on estimating your plumbing needs. Thank you, Joe, for taking a moment to post a 5-star rating on Andrew's behalf; and thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction Specialist
Recently I needed plumbing help to replace my water heater and kitchen sink faucet setup. I had seen Pipewrench Plumbing trucks in the area and thought I would try them. After calling for a visit, Terry Burns came the next day and evaluated my situation and with Matt ??? provided me an estimate which I accepted. Terry and his helper returned late the next day and replaced the original house shutoff valve, pressure regulating valve, and hot water heater ( six year warranty ). Terry was extremely professional and his workmansh... read more
Business response:
Mozell, THANK you so much for investing the time to post such a detailed review. We APPRECIATE your report and the 5 stars. Thank you for your kindness and for entrusting Pipe Wrench with the care of you plumbing. - Laura C., Customer Satisfaction Specialist
I got great service on my HVAC by tech Dane Mitchell. He was friendly and helpful, answered all my questions, and did good work.
Pipe Wrench is a great company. I called with a broken main water line flooding the yard and no water into my house. Pipe Wrench sent someone out very quickly, gave me and estimate and scheduled a quick repair time. Andrew came out with his crew and did and exceptional job. They were very courteous and professional. I am very pleased with Pipe Wrench and will definitely use them again for work on my home. A++++.
Business response:
Rob, you are rocking our world today with your going above and beyond posting this review on Google, Facebook and BBB. THANK YOU for your kind words for Matt ** Andrew and Adam ** We are so glad you are pleased with the whole water line replacement experience. Water line replacement and sewer line replacements are two of our core specialties. Thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction Specialist
Both technicians were professional and good workers. They did a great job and are very good and respectful.
Business response:
Charles, thank you so much for taking the time to post a 5-star review for Toby and Justin. We appreciate your kindness and your business. Thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction Specialist
Very happy. Their office kept us informed as to when the plumbers would arrive. The work was done quickly and efficiently and the cost was exactly what they said it would be. Would highly recommend them.
Business response:
Anita, thank you so much for taking the time to post a 5-star rating and review for Toby and the team! We appreciate your kind words and your entrusting the care of YOUR business' plumbing needs to us. Thank you! - Laura C., Customer Satisfaction Specialist
Every one did a great job! Pipe Wrench is a great company to do business with and did quality work.
Business response:
Jerry, thank you so much for your kind words about the team and Pipe Wrench, overall. We strive to deliver top quality work and service with every visit. We truly appreciate your taking the time to post a 5-star review. - Laura C., Customer Satisfaction Specialist
Eli came out and performed the yearly maintenance on our heating system. He did a very thorough inspection and explained the system checks he made on both systems. He wore a mask during his entire visit. I received a text and phone call prior to his visit from the dispatcher alerting me to his time of arrival. The text included a picture of Eli so that I knew my technician before he arrived. I have been impressed with the professionalism of not only the technicians, but also the office staff and dispatchers from Pipe Wrench!... read more
Business response:
Debbie, thank you for such an awesome review and kind words about Eli, the other techs, and our office staff! Eli is a treasure and we are grateful to have him on our HVAC team. We really are fortunate to have an incredible team overall, in the office and in the field. Thank you, thank you, for powerful recommendation and for continuing to entrust Pipe Wrench with the care of your home. - Laura C., Customer Satisfaction Specialist
Frequently asked questions about Pipe Wrench Plumbing, Inc.
How is Pipe Wrench Plumbing, Inc. rated?
Pipe Wrench Plumbing, Inc. has a 4.8 star rating with 356 reviews.
When is Pipe Wrench Plumbing, Inc. open?
Pipe Wrench Plumbing, Inc. is closed now. It will open at 7:00 a.m.
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