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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst nightmare! Extremely heartless company! Call them and asked about death policies since I couldn't find anything in my book/ paperwork about it. Everything was paid up and in advance I shared with them my new Medical condition with Grand Mal seizures. Asked if I could just give it back do to 10's of thousands of dollars in Medical bills. They had told me just months before that my Property value was $20k more than i had paid. They said no. I explained that my new medicine's were 5 time the cost of the timeshare and I co... read more
Business response:
Dear Mr. B, Thank you for taking the time to share your review! We are very sorry to hear of the health issues you are experiencing and for any additional stress arising from your ownership. We would be happy to speak with you regarding any options for your account. So that we can assist you further, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you... read more
Bluegreen Vacations is a scam! Not a single positive review. Why, they don't keep what the promise. I have recently signed up and have made numerous calls and I get a recoreded message or go online but my account is apparently not listed. Only a month into the "deal" and I am regretting having signed up for any of their package. Bluegreen Vacations cancel my account if you have any decency and respectability in your business practices. You can keep the down payment.
Business response:
Dear Mr. ****** Thank you for taking the time to share your review! We sincerely apologize for the frustration you have experienced in getting started with your new ownership, but we would be more than happy to assist you with setting up your account! So that we can assist you further, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! ~Blu... read more
Talk about BAIT AND SWITCH! I would leave ZERO stars if I could. We were sold a 3 day 2 night vacation package from Bluegreen Vacation at Bass Pro Shop with the understanding we would be able to stay in any of the BlueGreen Vacations resorts on their map. I booked for Savannah, GA a few weeks ago and when I reviewed my itinerary they have me staying in a CHOICE hotel in Savannah for two nights, and not their beautiful resort that we were shown pictures of. The salespeople never said that I would be staying in a different hot... read more
Business response:
Dear Ms. ****** Thank you for taking the time to share your review! We are very sorry to hear of your disappointment with your accommodations for your upcoming vacation, and we would like to help! So that we can assist you further, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! ~Bluegreen Customer Care
We received a phone call inviting us to a Bluegreen presentation in Branson. This was supposed to be for 90 minutes, but the reps would not let us go and they kept pushing us all day. We told them this is not the right time for us to be thinking about buying a timeshare and we have to go. We were hungry and exhausted. But they brought in some lunch and they stopped us leaving. In the end, we were there until 7pm, so this presentation lasted almost 10 hours. This was an unacceptable ordeal to put us through. This is not the k... read more
Business response:
Dear Ms. S, Thank you for taking the time to share your review! We sincerely regret to hear of the stressful experience you had during your purchase presentation, as well as of the difficulty you have had in using your ownership. We would like to speak with you further to address these concerns and help provide options for using your ownership! So that we can assist you further, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email addr... read more
I'm not giving this any stars because Blue Green definitely does NOT deserve one. I'm disgusted with this company and have had only negative experiences with them since we were invited to our 1st presentation, which was promised to be only 60 minutes that was in fact a very high pressured sales meeting that literally went over 5 hours. That was a day wasted and lost on what was only a 2 night stay. My mother who was 71 at the time, retired and just became a widow as my father had passed away the month before. She was pressur... read more
Business response:
Dear Ms. ********* Thank you for your comments! We are very sorry to hear of your stressful experience during your sales meetings, as well as for any misunderstanding regarding the terms of your upgrade. We would also like to look into your unresolved reservation issue and address any other concerns. So that we can assist you further, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. W... read more
Purchased a Bluegreen travel package Platinum Peaks Travel. After experiencing problems with Bluegreen the day following the purchase. I was told that I could cancel within the first 30 days after purchase. So I tried to cancel. Bluegreen would not let me cancel because they said I purchased through a vendor. I was never informed this on the original phone call. Blue gave me Platinum Peaks number and said that they are the company that sold it to me and that they would be the ones who would have to do the cancelation. I call... read more
Business response:
Dear Mr. ******** Thank you for taking the time to share your review! We regret to hear of your disappointment with your vacation package experience as well as the difficulty you have had in redeeming your various incentives. We would be happy to look into this on your behalf! So that we can assist you further, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to assist... read more
I usually do not leave this type of review (or even go on BBB), but I wanted all future potential clients to be warned. This was horrible. We were sold on one thing that turned out to be something else. The person who sold it to us apologized and said that he did not know. The supervisor advised that we would not get our money back despite being given bad info. They would use it as a training tool.
Business response:
Dear Mr. ******* Thank you for taking the time to share your review! We sincerely apologize to hear of your poor experience and any incorrect information provided! We would be more than happy to look into this on your behalf. So that we can assist you further, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to assisting you further! ~Bluegreen Customer Care
I purchased a 3 day 2 night vacation package from Bluegreen Vacation at Bass Pro Shop with the understanding I would be able to stay in any of the BlueGreen Vacations resorts. I booked for Charleston SC a few weeks ago and when I reviewed my itinerary they have me staying in a hotel outside of downtown Charleston and not their resort in downtown Charleston. The sales ladies never said that I would be staying in a hotel. This company is very misleading. I was told by one of their customer service representatives that it was u... read more
Business response:
Dear Ms. ***** Thank you for taking the time to share your review! We are very sorry to hear of your disappointment with your vacation package and the accommodations that have been reserved for you. It is our goal to provide outstanding and respectful servicing, and we are sorry to hear that your experience fell short. So that we can assist you further, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your B... read more
We bought a timeshare in Las Vegas on July 28, 2018. After staying up a good part of the night going over the contract we decided it wasn't right for us. It didn't make financial sense to us as we are paying on other necessary things, like student loans. The next morning we went and face to face told Bluegreen/Second City Resorts we wanted to cancel the purchase. They cut the payments almost in half and made it difficult to say no. So we went with the revised plan. When we got home and really looked the contract again, we re... read more
Business response:
Dear *** ******* Thank you for taking the time to share your review! We are very sorry to hear of the stressful purchase experience you had, as well as for any misunderstanding regarding how your Points and benefits work. We would like to speak with you regarding your ownership so that we can discuss your concerns in greater detail. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with ... read more
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is closed now. It will open at 8:30 a.m.
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