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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company scammed us in the grossest way. We even wrote them a letter back in April to explain everything, and they think, after one email from someone named ****** from "Customer Care Management," we should be satisfied?? We were lied to about every aspect of the "deal" they made for us. They led us to believe that we would be able to book at any resort with the amount of points they eventually talked us into purchasing and that the maintenance fees for our ownership would be reasonable. Well, let me tell you, they are ... read more
Business response:
Dear Mr. ********* Thank you for taking the time to share your experience! We sincerely apologize to hear of any misunderstandings that occurred during your sales meetings, and for the difficulty you have had in using your ownership so far. Bluegreen is committed to helping our owners take memorable vacations using their Points, and we would also like to address your concerns about your sales encounters. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making su... read more
Bluegreen is a scam. They sell you a story that seems legitimate that plays directly on your emotions. Their game is to make you think "paying them to get discounts to vacation travel" is worthy of fees and dues you owe them. In fact, their advantage is nothing. You end up paying them an exorbitant amount of money and get nothing in return or in any such "discounts". Here's the best analogy to describe their service -- You pay them to put money away for vacations, then pay normal pricing for lodging + airfare at no discount ... read more
Business response:
Dear Mr. ****** Thank you for sharing your review! We are sorry to hear of the frustration you have experienced in using your ownership, and that you have not been able to take full advantage of your vacation options! We would love the opportunity to help with using your ownership to better advantage for you and your family. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Blu... read more
I have been a Bluegreen owner since 2005 we've made several attempts to use our timeshare going to a variety of locations such as Manhattan, NY, Savannah, GA, New Orleans, LA and Shenandoah Valley. During each attempt we were told it's unavailable we try to schedule with a year's notice and still we were met with the same response. We were not told that our maintenance fees would go up every year to this date our maintenance fees are a WHOPPING $845.85. Bluegreen has caused my family and I a loss of peace of mind and of a va... read more
Business response:
Dear Ms. *******, Thank you for sharing your review! We sincerely apologize to hear of the difficulty you have had in booking vacations, even when planning in advance. It is our goal for our owners to receive value from their vacations with us, so we would love the opportunity to help you get on vacation! So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We l... read more
BE WARNED!!! So far I have not taken my trip with them but my credit card put me on the phone with them to get this FREE trip for 150 dollars. After booking they say it only requires a 2 hours presentation attendance. I am now booking and they say that taxes and fees are charged... So NOT FREE. I have the chance to UPGRADE to their specific resort instead of a partner hotel. If I do that its 40 dollars a night instead of the 52 dollars a night in taxes and fees at a partner hotel. BUT WAIT THERES MORE. They will take 5-7 day... read more
Business response:
Dear Mr. ****** Thank you for sharing your review! We sincerely apologize to hear of your frustrating experience with your vacation package so far, and that you are considering cancelling your vacation! We would like to assist you further with getting on vacation using your purchased package. So that we can help, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your vacation package. We look forward to assis... read more
I am a blue-green owner since 1999. Every so often they contact you for a discounted several nights stay at one of their facilities to try and sell you more points. They called us one evening and we had what we thought was a perfect opportunity. Gatlinburg is close to where my wife's family is from, we decided to go ahead and get the package. Unfortunately, we were to leave in a few weeks which was passed cancellation time. When we left, we got caught in tropical storm Nate and had an accident on the highway. Blue-green stil... read more
Business response:
Dear Mr. ***** Thank you for taking the time to share your review! We are truly sorry to hear of your poor experiences, and that we were not able to properly assist you in cancelling your vacation package due to the weather circumstances. However, please know that we would like the opportunity to look into this matter on your behalf and also assist with your ownership concerns. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the name(s), ... read more
VERY VERY pleased with the package I purchased. I have enough points to go during the week & unlimited bonus time to use on the weekends.
Business response:
Dear Mr. ******** Thank you so much for sharing your review! We are so pleased to hear that you are enjoying your Vacation Ownership purchase and the wonderful benefits associated! We appreciate you taking the time to provide us with your feedback! If we can be of any further assistance with your ownership, please feel free to reach out to ****@bluegreenvacations.com, and we will be happy to help! ~Bluegreen Customer Care
So my girlfriend and I bought a vacation from Bluegreen Vacations at one of their kiosks in Bass Pro Shops in the Fall, after confirming multiple times that it was no issue that we weren't living together, and that combined we meet both their age and income requirements. This continued to not be an issue through the multiple required confirmation emails and phone calls throughout thr Fall amd Winter. But then just 3 weeks before we were scheduled to leave for our vacation we were told during the final confirmation call that ... read more
Business response:
Dear Mr. ********* Thank you for sharing your review! We sincerely apologize to hear of any rude treatment you experienced. We are also sorry for the inconvenience of having to change your vacation plans, and that this interfered with your proposal! We would be happy to look into this further on your behalf. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen vacation p... read more
We signed up for Bluegreen about 10 years ago. It has been a horrible experience. It's impossible to book a room. Even when we try 8 to 10 months out, they don't have any availability
Business response:
Dear Ms. ***** Thank you for your review! We sincerely apologize to hear of the difficulty you have had in securing reservations, and we would like to help you get on vacation! So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to assisting you further! ~Bluegreen Customer Care
We stayed at LaCabana in Aruba and were extremely satisfied with everything.
Business response:
Dear Ms. ******* Thank you so much for sharing your review! We are thrilled to hear that you enjoyed your recent vacation at La Cabana Beach Resort and Casino, and we appreciate you taking the time to let us know! If we can be of any further assistance, please feel free to reach out to ****@bluegreenvacations.com, and we will be happy to help. ~Bluegreen Customer Care
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is closed now. It will open tomorrow at 8:30 a.m.
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