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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received a phone call from Bluegreen Vacations. The caller ID was showing area code 802 which is the only exchange for the state of Vermont where I reside but the call was actually from Florida. The representative informed me that I was still in the running for a grand prize vacation drawing and that I had been selected for a promotional vacation package which would be good for the next 2 years. The package consisted of a 4 day 3 night "Land" vacation and a separate 4 day 3 night cruise. The cost: $298 ($149 for each of th... read more
This is the worst company on the face of the earth. I've been paying on a 10 year mortgage for about 4 years now. Just got off the phone with a rep who told me: "Conference calls are not allowed." I said what? I had the wife on the phone with me so she could have input. They flat out told me they couldn't talk to me. So I hung up and called back. I'm paying them $20,000 for this privilege (including interest), plus $800 a year in maintenance fees. Want to know why Bluegreen is the worst company on earth? Let me spell it out... read more
I booked a vacation through a stand Bluegreen had at a Bass Pro Shops in North Carolina. The sales person promised me $150 in gift cards if I paid for the vacation "right now" on the spot. He showed me the resorts they partner with which appealed to me so I did pay on the spot. After I paid, I was then told I (only me) would have to listen to a 2 hour long time share pitch in order to get the $75 gift card. booked my vacation and then was told to go South Mountain resort which is the only listing referenced on their website... read more
Was told the upgrade was a flat fee of 80$. When tried to book they wanted 60$ a night at a cheaper resort. Also told fees would be around 5$ a night. When looking to book it was 20$ a night. Luckily we found out in our 30 window and got a refund. Be careful with this company.
Attended a sales/marketing event at Las Vegas. None of the reps had a name tag, no business cards. They tried to sell a scam time/vacation share with hidden fees, ie $2600/yr maintenance cost. No paperwork, no contract, no by-laws, nothing. You will only receive something AFTER you sign or make a deposit. BIG SCAM! Buyer beware!!!
We went on a Blue Green Vacation last year, the room was sub par and we were FORCED to go to a 4 hour long presentation where they shoved time shares down our throats. We said no the ENTIRE 4 hours and left. Since that time they have called 1-2 PER WEEK saying that we owe them money from agreeing to do a time share. Which we never did. They threaten that it will affect our credit score if we do not send them money and refuse to stop calling.
Business response:
Hello ******. Thank you for sharing your review regarding your presentation experience. We regret that you have had a frustrating experience, and we would like the opportunity to address your concerns. We have sent an email to the email address provided by the Better Business Bureau and ask that you reply with the information requested. Thank you.
Buying into Bluegreen Vacation was one of the worst decisions I have ever made! All the lies they tell you in the short amount of time is discussing. They are literally stealing peoples hard earned money and it is very sad. I was told that we would be able to use our point whenever we needed and when I tried to actually use my points that I had saved for 2 years I was unable to use them. I am absolutely ashamed that I believed such nonsense, its embarrassing.
Business response:
Hi ******. We appreciate you sharing your review of your Bluegreen ownership. Our Purpose is to Share Happiness, and we want our owners to enjoy a lifetime of memorable vacations. We regret that this has not been your experience and appreciate you bringing your concerns to our attention. Your satisfaction is important to us, and we will be contacting you to address your concerns and help you make the most of your ownership. Thank you.
I along with another individual purchased a Timeshare through Bluegreen Vacations in May of 2016 and have been significantly disappointed in not only the service given but also lack thereof. We were given a misrepresentation of the sale, including but not limited to, a lack of availability any time we were to try and make reservations, lack of knowledge when it came to the maintenance fees and club dues, sales tactics that would be unbearable for anyone to have to encounter that left us feeling defeated, exhausted and no way... read more
Business response:
Hello ******* Thank you for sharing your review and bringing your concerns to our attention. Our goal is to present the benefits of Bluegreen ownership in a pleasant and unobtrusive manner, and we regret this was not your experience. We have recently attempted to contact you to address your concerns but have been unable to reach you. Your satisfaction is important to us, and we would like the opportunity to help you. Therefore, we will continue to attempt to reach you by phone and through email. However, if it is more conven... read more
I have paid in full my membership in BG, in that it is one of the biggest regrets I have, I've NEVER used my membership. And yet they want to charge me a maintenance fee. I've called and have been told "since they have given me points..." I bought the **** points. Why am I charged a maintenance fee when I've never used the product?
Business response:
Hello *****. We appreciate you sharing your feedback and bringing your concerns to our attention. Your satisfaction is important to us and we apologize that you have not been able to use your ownership. Our goal is to help our owners take memorable vacations, and we regret that we have been unable to meet this goal with you. We understand the urgency of your concerns and will be contacting you to provide assistance. Thank you.
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is open now. It will close at 5:30 p.m.
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