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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got the sales pitch phone call this morning. The sales rep, *****, was sketchy - sales pitch was super long, I could hardly interrupt him to ask questions. After several attempts at asking him to repeat the main point of his call, I learned that the offer was: $298 for a 4 day, 3 night trip for 4 people AND a cruise for 2 people. And I'm supposed to get $200 back in dining spend as long as I attend their 120 minute presentation where he says I'm not obligated to purchase anything (according to other reviews on here, that'... read more
Business response:
Hello *** **** We appreciate you sharing your review of the sales call you recently received. We are very sorry for any frustration the call might have caused you. We have removed you from our call list to ensure this doesn't happen again. Thank you.
Sales presentation went fairly quick. Tour was fairly quick. When we declined on wanting to purchase they got very aggressive and kept coming back with more offers after telling them this was not for us. Not our type of vacation needs. We enjoy backwoods close to home on a lake and boating and fishing. What we would pay for the maintenance fees alone per year pretty much covers our vacation rentals. The head associate kept pressuring me to give her my phone for 5 email contacts. My email is used explicitly for my work. It is... read more
Business response:
Hello *****. We appreciate you sharing your review regarding your experience at our timeshare presentation. Our goal is to educate our guests of the benefits of ownership in a pleasant and unobtrusive manner, and we apologize you felt pressured during the presentation. We appreciate the feedback you have provided, and we will use your comments to make improvements. Thank you.
I was stopped by a Bluegreen sales representative while outlet shopping in Myrtle Beach, South Carolina. I was offered a deal in which I'd receive a 3 night vacation, and a carnival cruise voucher so long as I attended a time share presentation on the second day of my vacation. When I arrived for my 3 night vacation, they arranged for me to stay at a hotel. The hotel smelled moldy, there were stains the the bathtub, and roaches throughout the room and bathroom. I called Bluegreen to say that the room was unacceptable and the... read more
Business response:
Hi ******** Thank you for sharing your review of your Myrtle Beach vacation and sales presentation. We apologize for the issues you faced in your initial hotel room which we did address by moving you to a new hotel. We understand this was an inconvenience and we are sorry for your frustration that was caused by having to move. We also regret that your experience at our sales presentation was anything less than positive, and apologize for the confusion regarding your annual income. Your satisfaction is important to us, and we... read more
My husband and I purchased points almost two years ago. While we enjoy getting away and most places are nice, it is not worth the hassle of trying to find a resort at the time and points you want. Unfortunately , it has also been our experience that their sales people lie about everything and anything just to make a sale. And when you call and ask a question you can not trust what they tell you as one person will tell you one thing and another person will contradict that information. We have come to the conclusion that we ca... read more
Business response:
Hi *****. We appreciate you sharing your review regarding your Bluegreen ownership. We regret that your experience has been one of disappointment, and we appreciate you bringing your concerns to our attention. Our policy is to present information about Bluegreen ownership honestly, and we are concerned that you feel this is not the case. Your satisfaction as an owner is important to us, and we will be taking immediate steps to address your concerns. Please also be assured that your feedback will be used to make improvements ... read more
This company Blue Green is all about high pressure sales for your hard earned dollars. One of their selling points is to leave your vacation package to your heirs. Its like gee dad i really miss you and thanks for leaving me a yearly financial burden. They also do not follow through on their promises for free stays...all hype. The sales staff will remind you of a seedy used car salesman.
Business response:
Hi ******. Thank you for sharing your review, and bringing your concerns to our attention. We believe a lifetime of memorable vacations is a great benefit to provide your heirs, and we regret that you feel differently. In addition, we are very sorry we have been unable to fulfill our purpose of sharing happiness with you. We are particularly disappointed that your experience with our sales team has not been positive. Your satisfaction is important to us, and we will be contacting you to discuss your concerns further. Thank y... read more
Horrible ripoff scam to take advantage of people.
Business response:
Hi ******** We appreciate you sharing your feedback regarding your experience as a Bluegreen owner. We strive to provide our owners with positive vacation memories, and we are sorry this has not been your experience. We appreciate you bringing your dissatisfaction to our attention, and we will be contacting you address each of your concerns. Thank you.
When I purchased my $199 package at Bass Pro, I was told we would be put up for 3 nights in a luxury hotel. When we went, it was a mediocre Best Western Motel with roaches in our room and people partying outside the doors in the middle of the night. Can't complain, free room just not "luxury". We went to the Blue Green presentation and it was good, we even showed interest in all of the deals we were offered with a time share purchase. Lots and lots of "freebies!" I asked for a few days or even a day to think it over and they... read more
Business response:
Hello *****. We appreciate you sharing your feedback regarding your vacation and presentation experience. We regret that we were unable to provide you with the positive experience we wish for all our guests. Your satisfaction is important to us, and we will be taking immediate steps to address your concerns. Please be assured that we will also use your feedback to improve our overall guest experience. Thank you.
My girlfriend and I went to a preview last weekend in Williamsburg, VA. We had a 3 night's stay at the Comfort Inn which was very nice. It had recently been renovated and was very clean and comfortable so no complaints with the accomodations. We were scheduled for a 2 hour presentation which ultimately took 4.5 hours. Way too long. We were "double teamed" by a very good salesman and his boss, also a likable, good salesman. Their presentation was very nicely done and it sounded like a good deal. However, after reading some of... read more
Business response:
Hello ******* Thank you for sharing your review of your recent vacation and sales presentation experience. We are pleased you enjoyed the accommodations, and found our salespeople to be likable. However, we regret to learn that other aspects of the sales presentation were anything less than positive. Our goal is to educate our guests of the benefits of Bluegreen ownership in the most pleasant and unobtrusive manner possible, and to hear that we did not properly carry this out is very disappointing. We appreciate the feedback... read more
This company does nothing but lie to get you to sign on the bottom line then when you try to hold them to the lies they simply say the salesman should not have told you that they do nothing to correct the problem they do nothing honor their promise they just put it all on you
Business response:
Hi *******. We appreciate you taking the time to write a review regarding your Bluegreen ownership. Our policy is to be honest and forthright with our owners, and to hear this was not your experience is very disappointing. We take the concerns of our owners very seriously, and we thank you for bringing this to our attention. It is through guest feedback such as yours that we can continue to enhance and improve upon our experience for all our owners. In addition, your satisfaction is important to us, and we will be contacting... read more
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is closed now. It will open tomorrow at 8:30 a.m.
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