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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please DO NOT purchase timeshares from this company unless you want to just give your hard earned money away. When they are doing their sales pitches, they make it sound like so wonderful! We try to get reservations on line and there are never available. I called Bluegreen and even offered to give the timeshare back to them for FREE! We were willing to take a big loss just to get out of the maintance fees. We have both become disabled since we purchased it and can't travel much anymore! They refused to take it back!
Business response:
Hello Shirley E. Thank you for taking the time to share feedback regarding your ownership. Our goal is to provide our owners with a lifetime of memorable vacations and we regret that we have not been able to provide this for you. We understand that you have been in contact with our management team and we have sent you an email with an option we hope will work for you. Thank you.
Extremely aggressive sales tactics. Misrepresenting the product. As in that you will be wholly unable to make any reservations before a 12 month period, without paying additional funds to buy more points. You will never be able to just pick up the phone and call for a reservation and make one on the spot - as told by sales reps- you will be put off for 6 to 12 months or coerced to purchase additional points to add to the points you have just to get a reservation in one of the resorts you supposedly "own" by right of the huge... read more
Business response:
Hello Ann P. We appreciate you sharing your feedback with us regarding your experience as a Bluegreen owner. We strive to provide our owners with memorable vacations and we regret that this has not been your personal experience. We understand that you are dissatisfied and will be taking immediate steps to assist you with your concerns.
Wow! We listened to a presentation in Gatlinburg, TN and was presented with a certificate to receive a $100 after staying in a Comfort Suite hotel within a year per the representatives oral agreement. Then we looked at the certificate closer and it was 6 months later in very small print. After several calls, sending the documentations three times (two by mail and one email) we were snookered. Guess what? Won't be buying into their property! If they lie over a $100, I'd be very skeptical of their business dealings! Buyer bewa... read more
Business response:
Hello, ****** C. We appreciate your feedback in regard to the certificate you received in Gatlinburg, TN. We regret any misunderstanding about the certificate and apologize for your frustration. We are happy that, after reading this review, we were able to contact you and resolve the issue with the certificate. We would also like you to know that your feedback will help us improve so future guests do not experience the same concerns. Thank you.
Was convinced to purchase a basic vacation package with a promise for an upgrade. When trying to reserve the upgrade they would not apply the already purchase $149 package to the $399 package. When trying to get my money refunded within the 30 days I had to get very forceful with third person on the phone who tried to talk me out of it.
Business response:
Hello, ****** ** We regret to learn that you were disappointed with your experience. We strive to assist our guests in the most pleasant and unobtrusive manner possible. We appreciate the feedback you have provided regarding your experience upgrading your vacation package. Your comments will help us to improve the upgrade experience for our future guests. Thank you.
Nothing but lies and deceit! Horrible experience with this company.
Business response:
Hello, *** ** We regret to hear that you have not had a better experience. We strive to provide positive vacation experiences for our guests and we are sorry that this was not the case for you. If there is anything that we can assist you with, please contact us at ************ and let us know. Thank you.
My wife and I went to the Bluegreen resort in Las Vegas in 2015 for our honeymoon. We attended their 2 hour sales presentation, which turned into 5 hours. Their sales pitch was very convincing. In short, we were promised the world with all we could do with our membership, and all we got was a bucket of sand! Their sales tactics are very deceptive and basically, they will LIE to you in a heartbeat in order to make a sale. My wife and I own another all-inclusive membership at another resort (which is paid for in full). The bi... read more
Business response:
Hello Philip P. We appreciate you taking the time to write a review regarding your experience as a Bluegreen owner. Our goal is to provide our owners with positive vacation memories and we sincerely regret that this was not your experience. We value you as an owner and want you to know that we will be addressing your concerns right away. Thank you.
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is closed now. It will open at 8:30 a.m.
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