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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DON'T DO IT DONT EVER BUY FROM THEM. This a horrible company to work with never buy from them even the sample packet, they preached all about family and spending time with them how can you if you can't never book a room. The maintenance fees hit you around the holiday times and I was hit with maintenance fees twice. Within 4 months of each other within the same year first time was $350 second time $733 all with 4mths of each other. How are they able to help you take family vacations and spend time together? If all you doing ... read more
Business response:
Hello *****. Thank you for sharing your review of your Bluegreen ownership. We apologize for the misunderstanding regarding your maintenance fees and the frustration this has caused you. Your satisfaction is important to us, and we regret that you have not had a more positive experience as an owner. We understand the urgency of your concerns and will be contacting you to offer assistance. It is our goal to find a satisfactory resolution so you can utilize your ownership for the intended purpose of taking memorable vacations.
I went to a Bluegreen Resort and went through the Timeshare session and got a 7 night stay as a gift for attending. I went to book a place to stay around 7 months in advance and they had absolutely NOTHING available. The guy on the phone was rude and kept repeating the same thing over and over that it depended on availability. But there is nothing available. So pretty much I was given a certificate for s 7 night stay, but no where is available to stay. So glad I didn't get the timeshare if this is a representation of their c... read more
Business response:
Hello *****. Thank you for sharing your feedback regarding the seven night stay certificate you received. We want you to be satisfied with the certificate we provided, and we regret that you have been unable to find availability for your desired vacation. We appreciate you bringing this to our attention and will be contacting you to assist with utilization of the certificate.
At a PBR event in Tacoma WA, We were talked into purchasing a 3 night stay at their resort in Las Vegas that included World Final PBR tickets to the night of our choosing. All we had to do is show up for their 2 hour talk about buying into their time share. We knew going in it's never just a couple of hours. Our room was very nice though. Bigger than the 2 of us need but nice never the less. After sitting for at least 3 hours with no end in sight.. I pretended to be sick to get out of the high pressure sales pitch. (They see... read more
Business response:
Hello Mr. ******* Thank you for sharing your feedback regarding your sales experience. Our goal is to provide our guests with gifts that enhance their vacation experience, and we are sorry for the inconvenience we caused you with the rodeo tickets. Your satisfaction is important, and we will be contacting you right away to address your concerns. Thank you.
In late September, 2017 I was booking a room with a Choice Hotel in Sevierville, TN. and was transferred to a Blue Green Vacations representative. The rep told me I could save money by booking my vacation with them. I told him I needed a handicapped room which he said, would not be a problem. I gave him my credit card number and figured all was good. A couple weeks later my learned my father my need surgery during the time I was scheduled to go so, I called to cancel the trip. The person I talked to said the trip is good unt... read more
Business response:
Hello ****** Thank you for sharing your feedback and bringing your concerns to our attention. Your satisfaction is important to us, and we apologize for any frustration we have caused you. We have left you a voicemail and sent you an email with options of resolving your concerns that we are sure you will find satisfactory. We look forward to your reply with how you would like to proceed. Thank you.
In May 2017 my husband and I visited Bass Pro Shop and was approached by a Bluegreen travel representative. We agreed to visit Big Cedar in Branson MO for a 90 minute sales pitch and $350.00 cash; upon completing the sales pitch meeting we would earn $150.00 in gift cards. Our family arrived at Big Cedar in July 2017 and attended our sales meeting. Our two daughters were left in a small room while we attended our meeting, our 90 minute meeting turned into 5 hours of back and fourth. We were wore down and felt like we wouldn'... read more
Business response:
Hi Carole. Thank you for sharing your review and bringing your concerns to our attention. We apologize for the experience you had at our presentation, and that you feel you were misled about the benefits of being a Bluegreen owner. As a new owner, you have been given a one-year complimentary Traveler Plus membership which allows you to utilize your Points for various travel benefits. In addition, your ownership includes a membership with RCI which you can use to book RCI locations. Also, the vast majority of our resorts requ... read more
This business is a total scam they will tell you that you won a completely paid for vacation and this and that . they wont take no for a answer . They switch you through two or three different salesman and talk you in to paying 198.00$ reservation fee and tell you that you will get it right back when you get to resort for food voucher . We decided to do it , hey 3 free vacations for 198.00 sounds to good to be true my gut was telling me not to do it. We paid the 198.00 on debit card then they say let me transfer to the verif... read more
Business response:
Hello *****. Thank you for sharing this review and bringing your concerns to our attention. We regret any inconvenience that was caused by the authorization of your credit card, and we assure you your credit card was never charged. The hold that was placed on your card for the authorization was released the same day. We apologize for any frustration we have caused you.
My wife and I purchased a Bluegreen timeshare in 2010 with 10,000 points every other year (which actually comes out to 5,000 every yearmore on this in a moment). Like others, I was approached in a Bass Pro shop with what seemed like a great deal: go on a weekend getaway a couple of hours from home, then get gifts totaling the amount paid (Bass Pro gift certificates). We arrived at the location and were promptly sent to a nearby down-scale hotelok fine. The next day we were scheduled to do a "60 minute" preview. We arrived o... read more
Business response:
Hi ****** Thank you for sharing your feedback regarding your ownership. We are sorry you have been dissatisfied, and we want to help you use your Points for many memorable vacations. We are confident we can provide you useful tips to help you get the most of your ownership. We will be contacting you right away to offer you assistance. Thank you for bringing you concerns to our attention and giving us the opportunity to help.
In April 2017 I was making a telephone reservation with Choice Hotels, and at the end, I was switched to BlueGreen but had no idea what they were and I thought I was still with Choice. I was immediately pressured into making a reservation which at the time seemed like a good deal but in fact was a bait and switch scam. I wasn't advised about attending the required presentation until after the reservation was made. I was told there were a number of locations available and looked at the website and found a couple of nearby loc... read more
Business response:
Hi ******. We appreciate you sharing your feedback and apologize for any inconvenience or miscommunication you may have received regarding our vacation offer. We have strict policies in place to avoid misrepresentation of our promotions, and we have reviewed your interaction with our associates to ensure all coaching opportunities have been taken into account. Your satisfaction is important to us; therefore, we have processed a full refund with the opportunity to travel still in place. We hope you will be able to use this op... read more
We recently bought into the unkept promises of Bluegreen vacations. We bought in June 2017 and were assured that we could get an all inclusive with the amount of points that we purchased. We started up front telling the man we spoke to and who sold us this that we were interested in mostly cruising and all inclusives. WE were assured with the amount of points we purchased that it would cover it thru the RCI exchange. WE tried to book a ALL INCLUSIVE (which includes airfare, food, drinks if you book with travel sites) and we ... read more
Business response:
Hi ********. Thank you for sharing your feedback regarding your Bluegreen ownership. Your satisfaction is important to us, and we sincerely apologize for any frustration you have experienced. We understand the urgency of your dissatisfaction, and we appreciate you being these issues to our attention. We will be contacting you right away to address your concerns.
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is closed now. It will open tomorrow at 8:30 a.m.
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