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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They use deceptive sales tactics and sell you a product that falls far short of their promises. I should have avoided dealing with this company for sure. Do not purchase from these people if you're expecting to get your dream vacations from this. And don't listen to their sales pitch. Yearly dues are high, and usage is not very easy even if you are tens of thousand invested in their program. Definitely one of the worst investments of my life. The save your unused points is a joke, I was charged and those expired too! Stay fa... read more
Business response:
Dear Mr. *********, Thank you for your review! We regret to hear of the frustration you have experienced with your ownership, and we would like to be able to help you make use of your Points to get on vacation more frequently! So that we can assist you with using your ownership and addressing any outstanding concerns, please send an email to *************************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to... read more
We purchased a timeshare plan with Bluegreen Vacations back in 1997. We had a fixed week and were somewhat happy with it. Then, we were "introduced" to the new points-system Bluegreen changed to, and disappointment came quickly afterwards. We were seldom able to book at the resorts we wanted, even though we were "assured" this new points-system would allow us to experience more resorts and more opportunities to vacation. It is an extremely flawed system that does not deliver the assurances that the salespeople state just to ... read more
Business response:
Dear *** ********* Thank you for your review! We sincerely apologize to hear of your negative experience with your upgrade, and that Vacation Club is not meeting your vacation needs as your prior ownership did. We would be happy to speak with you to help you find ways to make use of your Points in getting on vacation! So that we can assist you, please send an email to ****@********************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen ... read more
We joined Bluegreen in 1998 when it was still relatively small. We've watched the company grow over the years and have repeatedly bought more points because we like where the company is heading. Timeshare Companies are always going to get their fair share of complaints; primarily because people buy into a product that they don't really know and understand. They buy based on the promises made in a two-hour sales presentation. The really good sales people always tell you the truth because they are more interested in forming cu... read more
Business response:
Dear Mr. ****** Thank you for your review! We appreciate you taking the time to share your comments and your Bluegreen experience with others, and we are happy to hear that we have been able to help your family share many vacations memories together! If we can be of any further assistance at this time, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to assisting you f... read more
After falling for Bluegreen's "trusting" sales pitch in 2006, we have been in a constant state of disappointment. We endured 3+ hours of salespeople "convincing" us that purchasing the timeshare would be more beneficial for our family than anything else and that we were "investing" in our future. They assured us the timeshare could be something we passed along to our children, for when we are gone, so that they could continue to invest in their family, etc., etc. The salespeople painted a beautiful picture for us, and we fe... read more
Business response:
Dear Ms. ********* Thank you for your review! We sincerely regret to hear of your disappointment with your ownership and all of the difficulty you have had in using it to take vacations. We would like to speak with you regarding your account, so that we can help get you and your family on vacation! So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look for... read more
I recently attended a Bluegreen vacations sales seminar in Williamsburg VA and was favorably impressed. The information was clear and concise. The presentation was focused and stayed short. The one-on-one with the sales representative was informative. I did sign up but a few days later exercised my cancellation option within the time period ( seven or ten days I I don't recall at the moment). The cancellation option is included in the documents all buyers receive. I thought there might be pressure calls- nope. Not one! They ... read more
Business response:
Dear Ms. ******** Thank you for taking the time to share your review! We are sorry to hear that you have decided to cancel your purchase, and we hope that you will reconsider ownership with Bluegreen Vacations at a later date. In the meantime, we are very happy to hear that your presentation experience was professional and informative! If you have any further questions or need to follow up on your contract rescission, please feel free to send an email to ****@********************** referencing your BBB review, and making su... read more
I thought I would get a 3 nights stay at Mrytle Beach, however everytime I tried to book the room they could never guarantee me a hotel near the beach.. who wants to stay in Mrytle Beach but not near the beach? First bad experience. Second bad experience is when my dog gets into a fight and ends up seriously hurt. She has to be amputated, this is all a whirlwind because ER vet visits and surgery is costing me close to two grand... honestly the last thing on my mind is this vacation (that isn't at the beach like the orginial ... read more
Business response:
Dear Ms. *********** Thank you for your review! We sincerely apologize to hear of your disappointment with your vacation package, and we are also sorry to hear of your dog's recent injury! We would be happy to help you get on vacation using the package that you have purchased! So that we can assist you, please send an email to ****@********************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to assisting you ... read more
I would like to express my dissatisfaction with the customer service and substandard accommodations I have received since becoming 1 of 4 new BlueGreen Owners. I initially purchased a great deal on a vacation from Outdoor World for Valentines Day 2018. I was excited because my husband and I needed the break and it was certainly an opportunity worth purchasing. We paid about $100/$120 for 3 nights stay to any location listed on the shirt provided. under 1 condition of course we had to attend an orientation for BlueGreen. Afte... read more
Business response:
Dear Ms. ***** Thank you for sharing your review! We sincerely apologize to hear of your poor experience so far, both with our servicing and with your accommodations during your New Owner Orientation stay. We would be more than happy to address your concerns and follow up with the formal complaint that you filed, as well as to provide the support and assistance you need to learn how to maximize your ownership! So that we can assist you, please send an email to ****@********************** referencing your BBB review, and mak... read more
my husband and I purchased a discounted or "free vacation" with this company at our local bass pro shop store. The woman that sold this to us said that our stay would be covered at one of their choice hotels in one of their locations by paying a "low price" of $199 and also by attending their 2 hour timeshare seminars on the last day of our vacation with NO OBLIGATION to purchase and that we would also receive bass pro shop gift cards worth $100. Well, we went and sat through this boring seminar to hear this guy lieing throu... read more
Business response:
Dear Mrs. ******** Thank you for your review! We are very sorry to hear of your disappointment with your vacation package, and for any misunderstanding regarding the package income requirements. We would like to look into this further on your behalf. So that we can assist you, please send an email to ****@********************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen vacation package. We look forward to assisting you further! ~Bluegre... read more
Just all lies!!! Their so call vacation deal is not a deal at all! Beware of all the hidden fee and requirements. You have to pay this pay that, do this do that, and will find out later if you even qualify for the deal after wasting your value time and money. Not worth it!!! Will only ruin your vacation. I haven't even take the vacation and already paid more than what it would cost me to stay at the actual resort. The best decision I've made after my poor decision to purchase the so-call vacation deal is cancelled it. They w... read more
Business response:
Dear Ms. ****** Thank you for your review! We would like to offer our sincere apologies for any frustration or inconvenience in trying to utilize your vacation package. We would be happy to reach out and assist you further, if there is any way that we can help you get on vacation! So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to assisting ... read more
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is open now. It will close at 5:30 p.m.
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