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Pinnacle
- Property Management
- Kansas City, MO
About this business
This company offers property management service.
Location details
2300 Main St, Kansas City, MO, 64108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband and I purchased our first points in 2002. Many changes have been made since that purchase but the intent of Bluegreen has not. We had some great vacations before my husband's death in 2018. I am now really realizing the benefits of the membership and am never disappointed with the quality of the lodges and the courtesy of those helping me. Once in the "swing" of the way it all works, you'll grow very fond of your membership. .
Business response:
Dear Mrs. ****** Thank you for taking the time to share your review! We are very sorry to hear of your husband's passing, and we appreciate you taking the time to let us know that you are enjoying your vacation experiences with us. If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or ... read more
Bluegreen always give me not a nice rooms they definitely look old I don't know if is because I don't own more points I believe people have more points they get the best rooms, close to the main pools.The maintenance fee is definitely expensive and crazy not agree to pay but I have not a choice I have to pay it I am very unhappy with this I made a wrong decision to be part of the time shar.
Business response:
Dear Ms. ************ Thank you for taking the time to share your review! We are very sorry to hear of the disappointment you have had in your accommodations when vacationing with us, as well as of your frustration with the cost of Maintenance Fees. We would like to speak with you regarding these issues. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We lo... read more
I am absolutely disappointed by the service and trickery of this company. When I purchased my hotel stay, I was told I would be STAYING in the resort and even shown photos of it. Now I am being told I will not be, but the tour I must go to will be at the resort which absolutely does not make any sense to me. The live chat I was told that is available until 9pm, has been down for the past two days. I have been trying to call someone regarding this situation and have been given up to 5 different numbers, which is absolutely bi... read more
Business response:
Dear Mr. ********, Thank you for taking the time to share your review! We apologize to hear of your disappointment with your vacation package and of the difficulty you have had in reaching us for assistance. So that we can assist you, please send an email to *************************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! ~Bluegreen Customer Care
I signed up with Bluegreen Vacations 1 year ago as of this month and it has been a very long and very grueling journey with this company. You would think a vacation company would be the least of your worries, but Bluegreen has added a great deal of additional stress, anxiety, and sleepless nights to my life. Since I've discovered that utilizing this membership is very difficult, I've realized that there were a lot of strategies used in the initial meeting that led me to believe that this would be financially affordable, that... read more
Business response:
Dear Ms. ********, Thank you for taking the time to share your review! We sincerely apologize to hear of the stress your ownership has caused you, and we would like to help! We are also sorry to hear of your disappointment with your vacations and the poor service you received during your sales meetings. We would be happy to speak with you in greater detail regarding these issues! So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, ... read more
I love my Bluegreen vacations, it's one of the greatest investments I have ever made. My wife and I are military and they really take care of us and are never too pushy about purchasing more points and things like that. Totally worth it.
Business response:
Dear Mr. *., Thank you for taking the time to share your review, and thanks to you and your wife for your service! We are so happy to know that you are enjoying your vacation ownership and making the most of your investment! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing ... read more
Great place to vacation. Friendly staff with outstanding service.
Business response:
Dear Mr. H, Thank you for taking the time to share your review! We are so happy to hear that you enjoyed your vacation with us and received outstanding and friendly service! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegreen Customer Car... read more
I love bluegreen. The resorts are always clean and well maintained. The staff is great and helpful.
Business response:
Dear Mr. ********** Thank you for taking the time to share your review! We are thrilled to hear that you love your Bluegreen Vacations experience and have enjoyed your time at our resorts! If we can be of any assistance at this time, please don't hesitate to email us at ****@bluegreenvacations.com, referencing your BBB review and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further or seeing you on your next vacation! ~Bluegre... read more
I became bronze in December 2018 and still have not been able to use the premier wait list option due to a mistake they made with my contract. They made sure I was charged the Maintenance fees for my Bronze account however I still cant use the perks. How can you charge me a full years maintenance fees after half the year is basically over and I still cant use the perks with being Bronze. All they tell me is I'm sorry, that these things take time and I know your frustrated. My fees should be reduced or even nullified due to t... read more
Business response:
Dear Mr. ******** Thank you for taking the time to share your review! We are very sorry to hear of the long delay in processing your upgrade contract correctly, and we would be happy to help with making sure your Premier Bronze benefits are set up for you to use! So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to speaking with you further! ... read more
We feel we have been duped by Bluegreen Vacations into purchasing a false investment and we're tired of the lies their salespeople use time after time! The first time we upgraded, we were never informed of the increase to our maintenance fees and received that surprise in the mail without notification. Every time we schedule vacations, we are cornered to attend their owner update meetings and to see the new things they have to offer. These "updates" are just ways to reel us into another sales pitch. We were never informed of... read more
Business response:
Dear Ms. R, Thank you for taking the time to share your review! We are sorry to hear that you are unhappy with your investment in Bluegreen Vacations, as well as for any incomplete information provided during owner updates. We would be happy to speak with you in greater detail regarding these issues! So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look f... read more
Frequently asked questions about Pinnacle
How is Pinnacle rated?
Pinnacle has a 2.2 star rating with 331 reviews.
When is Pinnacle open?
Pinnacle is open now. It will close at 5:30 p.m.
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