Pets Plus Veterinary Care Center

Grace N 

on BBB

a year ago

It pains me to have to give even one star. Run from this place! They diagnosed my cat with Triaditus, after an unsolicited $965 ultrasound, and recommended a very costly medication regimen, which they offered a "discount" on if I got it through them. I discontinued the regimen, which required shoving a syringe down my cat's throat nightly and indefinitely. Months go by, no follow-up. No concern whatsoever! Then, at a routine checkup, (again no mention of the previously diagnosed Triaditus) they diagnosed him with tooth resor... read more

Andrew M 

on BBB

a year ago

*** (*******, ******)....where UNNECESSARY testing is their specialty!!My new puppy threw up one evening and had diarrhea the next day. I took him to *** (*******, ******).I expected an exam and a recommendation to monitor him for the next day or two (as indicated by their web site). Instead, I was charged over $1,800 for various tests. I was very upset at the time and agreed to EVERY test that I was asked to choose from...I was very distraught!Later, I was more composed and felt that I had been taken advantage of. I raised ... read more

David M 

on BBB

a year ago

Animal abusers! Left my dog sitting in a cage for hours instead of notifying me the procedure was done due. Then would not hand my dog over until I threatened to call the police all in an attempt to get the last word. Have had nothing but problems with them and their criminal staff. A one star review is one star more than this dump deserves. 

Julie N 

on BBB

a year ago

Zero stars!!! My German Shepherd is there now, I have no choice! He injured his belly a couple weeks ago and they stitched him up and sent him home with an inverted cone that he tripped over and did not keep him from licking his wound. He hasnt ran or jumped for 2 weeks and his stitches busted open. The stitches are about and inch apart!!! If it was done correctly, this wouldnt have happen. $1200 first time and now they want another $1000! Really?? 

Doris C 

on BBB

a year ago

BEWARE of VCA animal hospital care for your beloved pet!I had no idea veterinarians were dishonest, but I found out differently. I am 85 and my beloved Cavalier is my comfort dog!! These participating veterinarians prey on the fear an owner has. My dog Chewy had blown one **** gland. Very painful for her; for myself, OMG what will happen to the poor dog. Of course, VCA produces their Care Plan at just the right moment to peruse--a 2-page breakdown stating a complex plan *********** just save you money, etc. Chewy also had an... read more

Lynn I 

on BBB

a year ago

Be weary who you allow to care for your dog. Should anything go wrong, its the dogs breed that is the cause, not the accident itself. The person(s) that are in charge will never admit to any wrongdoing, just blame it on the breed. Hows that for prejudice? It was decided before it was over, because my dog is a French Bulldog, the clinic that caused him to almost die has no responsibility for what they did to him. If you have a French Bulldog, its their fault for any harm someone may cause them. Theres absolutely no accountabi... read more

Michel L 

on BBB

a year ago

Unfortunately I had to Euthanatize my dog spice as her collapsed ******* was getting worse, causing her to faint while walking around. The process at the hospital itself was ok. ***************** was amazing, however the payment process left much to be desired.Prior to Spice passing they advised the cost was $740, to which I accepted. After Spice had passed, I paid and left. Lo and behold, I'm contacted a few days later advising there is still a balance of $250 outstanding and the cost had actually been almost $1,000.00.Whil... read more

Jim W 

on BBB

a year ago

Southpaws animal hospital *******. **. Words cannot express the poor service given. Excellent at taking money. No follow up no ctc $1400 for 15 min appointment w ***************** requested copy of blood work so I could make informed decision on my dog 9 phone calls over 5 days requesting copy of the lab results ..no return calls. 4 weeks later dog has since died still no lab results sent to me after speaking w rep Thursday to listen to my complaint said she would call Monday at 10 AM.regarding adjustment to charges for poor... read more

Nikki K 

on BBB

a year ago

This hospital ignored multiple phone calls, voicemails, and emails to multiple departments over the course of a month. We were unable to get our cancer patient scheduled to continue her chemo treatments here where we left off in our previous home state. There is no communication and no sense of urgency. There is no one to complain to. And nothing gets done, even if you complain.