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Pep Boys Auto Parts & Service

3.3

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1212 N Collins St, Arlington, TX, 76011, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.3912 reviews
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Brittany O's profile image
Brittany O 
6 years ago

This is a review of Pep Boys in Panama City Beach on Front Beach Rd: There's nothing like going on vacation and having tire issues when you reach your destination. However, after looking online for tire shops, deciding to go with one that allows you to make appointments online and you start thinking this was easy enough. Well, not at this Pep Boys location. After receiving a confirmation text and a confirmation email, when we showed up for that appointment we were told they don't honor any appointments made online. The guy w... read more

Jessica R's profile image
Jessica R 
6 years ago

06/29/19-06/01/19 Pepboys Burbank **** *Burbank Blvd Kevin is the Assistant Manager and is very unprofessional insisted that my car was ok after he reset the engine light that was blinking by going through my fuse box with his recorder. Then he calls me and tells me nothing is wrong with my car and it's ok to drive long distance and if anything happens I know where to find him. Long story short, he ruined my engine by professional negligence and professional malpractice. I later learned that the when the engine light is blin... read more

PETER W's profile image
PETER W 
6 years ago

I was quoted $850 to change timing belt at 75k miles but was charged $1300. got 4 tires too. tires are ok but feel ripped off. verbal quote wasn't good enough. won't buy anything from them again. lesson learned. ouch. 

DEBORAH B's profile image
DEBORAH B 
6 years ago

Took van in due to smoke coming from right front brakes. They gave us estimate of $800 for front & rears brakes, front rotors and front calibers. When we went to pick up van, brakes were spongy and was taken back same day to correct which they did not. Plus according to receipt, nothing was done to rear brakes but they still charged us over $800. Anyway, picked up van after second time, brakes still spongy. Next day drove van and ABS and traction control lights came on. Took van back again, Pep /boys say nothing wrong with v... read more

JY's profile image
6 years ago

I had decided to resurface my brake rotors at Pep Boys at Sandy Spring, Atlanta, GA and asked for a quote on how much it would cost to just resurface brake rotors as I had already changed break pads. I was given a quote of $20 per side. Then, I learned that the quote is $40 per side when I brought my car in. I was not happy to hear this change in price as it was not address earlier that the $20 quote is only for customers who have their brake pads replaced by Pep Boys. I decided to continue with the service and still give Pe... read more

Eddie C's profile image
Eddie C 
6 years ago

Pep Boys Service S****! 

Stephen F's profile image
Stephen F 
6 years ago

This is the Pep Boys in Pine Brook NJ. I made an online reservation for your baisic oil change. I went in and the person/manager did not ask for my name. I told him i would like a basic oil change and if they can plug a tire that has a slow leak. I get a messeage to call back, when i do he indicates I need four new tires do to dry rot. I tell him they are not that old i purchased them from Pep Boys (Pompton Plains). The manager indicated he can not see history of other stores. I ask if he can call to find out. The tires have... read more

Heather C's profile image
Heather C 
6 years ago

Thursday night I had the oil in my Explorer, that I have had for 2 months, at the Pep Boys in ****** ****, FL because I had a coupon. NEVER again! I drove to Kohl’s then headed home and my car died! I called my husband and when he got to me he checked and there was no oil in my car!! He called Pep Boys and they told him they closed soon and there was nothing they could do for us but give us the 800 number! I was only a mile away from the shop! The 800 number arranged for a tow truck that said it would be 45 mins. When it was... read more

JFK's profile image
6 years ago

I went to Pep Boys at their Hamden, CT location because all I needed was to replace my worn out windshield wipers, and that's all I told the lady who was my CSR that I wanted done. I got all weather wipers which cost $25 and $24 dollars respectively. She said it wouldn't be long, she took my key and I sat down to wait. About a half hour goes by and she calls me up to the desk. She tells me that it will cost my $800.00! :O She tells me that they checked all my tires and that they were "bald" and the alignment was "out of wack... read more

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.3 star rating with 912 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

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