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Pearle Vision
- Laser Eye Surgery/Lasik
- Warminster, PA
About this business
Caring for you and your eyes since 1961, the eye care experts at your Warminster Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, and a great selection of brand name frames. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. Most major vision plans accepted, including EyeMed and VSP. Eye exams are available by Independent Doctors of Optometry at or next to Pearle Vision in most ... read more
Location details
632 York Rd, Warminster, PA, 18974, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I object to rating this business with one star. It deserves zero.I was overcharged on my credit card for my new glasses. I received a call (identified as Pearle via caller ID) upon returning home from my purchase of a new pair of glasses. The caller informed me that my insurance covered more of the cost of the glasses and would I please provide my credit card details so that funds could be refunded. When I informed the caller that I was not willing to provide those credit card details on the phone, I was told that the refund... read more
Business response:
Hello *****, We have received your BBB review and are very sorry to learn of your experience. Because you visited a franchised location, we are not able to view your purchases or records from here. We can see that you were provided a customer care form through email in order to gain more information. Our customer care form does not ask you to enter a birthdate to file a complaint, so we are unsure what site you are speaking of. However, please fill out our customer care form at the link below, and we will email this to the s... read more
I bought a frame and priscription lenses in 2020 and when it arrived the frame was big for my face and I returned it. It turned out that they didn't return my insurance and I was not able to get a frame from my insurance for 2 years! I reached out to them several times and during 4 weeks! finally, they told me they can not backdate the claim while they should have done that at the time of my return!they don't even have a contact number or email that one can reach out to! it's just a chat that the agent will leave the convers... read more
Business response:
Hello *****, We have received your BBB review and are very sorry to learn of your experience. After researching we can see that a request was submitted for the insurance to be reversed. However, since insurance benefits typically renew every year, we are unsure what can be done about benefits that would have expired in 2020. Please continue to work with our online team for assistance! Sincerely, Customer Resolution Team Glasses.com
Purchased a pair of *** *** sunglasses a few years ago. They are stored with my other sunglasses, some of which are cheap and others expensive. Only the *** ***s have bubbled on the lenses. Really disappointed with these and now see how low of a customer rating the company has. They fooled me once but won't fool me twice. I will never buy or wear *** *** glasses again. They are junk! Is there a lower star rating than one?
Business response:
Hello *****, We have received your review and are very sorry to hear this! We do provide every customer with a ****** manufacturer warranty against defects, so if you are within this timeframe please submit a warranty claim and our warranty team can assist you from there. You may also have the option to purchase replacement lenses or parts from our After Sales website. I have provided the link below. Please don't hesitate to reach out to us directly with any questions! https://******************************************/wcsst... read more
I bought a Rayban sunglasses online during the Thanksgiving sale on 11/27/2021, received my order very quickly thanks for the fast shipping that was great, but later on I came to know that my item is made in China, which in not acceptable at all. Rayban should add note at the time of sale that this item is made in china not Italy, I really disappointed with my experience and started a return request. this is ripoff, the quality and the material they used is very cheap its below the Rayban standard. I can buy these sunglasses... read more
Business response:
Hello ****, We have received your BBB, and are very sorry to hear that your experience did not meet your expectations. Ray-Ban does have manufacturers in multiple countries, including both China and Italy, and all our Ray-Ban frames are 100% authentic as well, coming directly from our Ray-Ban manufacturers. We apologize that you were unhappy with your purchase, but as you have already informed us, you are more than welcome to process a return for your order since you are within the 30-satisfation guarantee. Please continue u... read more
Something needs to be done so that veterans and military service members don't have to jump through hoops when the prescription they provide doesn't look like everyone else's. Every time I try to buy a pair of glasses, my prescription is rejected because it isn't "standard". My prescriptions are written by an optometrist at a Veteran's Affairs Medical Center. How do you reject a prescription written by a government entity? On the other hand, when I buy from Lens Crafters, there's no problem at all.
*********** is my Vision insurance provider and they informed me that I can go ahead and order my prescription glasses on Glasses.com. However, when I entered my insurance information requested by Glasses.com, they were unable to find me. I contacted Glasses.com's chat line and they could not find me and my *********** information either. Then I called my *********** provider again to let them know. They tried to contact Glasses.com by phone, but Glasses.com only had chat line available, although they had a phone number. The... read more
How do I stop receiving marking emails from Sunglass Hut? I've clicked "Unsubscribe" and followed the prompts to try to unsubscribe multiple times. I have screenshots of my last three attempts to unsubscribe. I've blocked emails and marked them as spam. I greatly regret buying a single pair of sunglasses from Sunglass Hut 6 years ago! I have nothing against Sunglass Hut, or at least I didn't before I realized it was impossible to opt out of their marketing.
Business response:
Hello *****, We have received your BBB review and are sorry to hear that you are still receiving our promotional offers. We have added your email address to our mailing list removals. This can take up to 15 business days to process, but then you should no longer receive our offers. We do apologize for any inconveniences caused by this! Sincerely,Customer Resolution ************************** Hut
Worst company to deal with. They advertise no questions asked 30 day returns but that is not the case. Will file a complaint with the state government as well
Business response:
Hello **** We have received your BBB, and are very sorry to learn of your experience. Please let us know the brand and location you purchased from, as well as the date you received your glasses, and we would be happy to look into this for you! Sincerely, Customer Resolution Team Luxottica North America
Went in for glasses didnt like them there policy states can return within 30 days so got a cheaper pair they would not refund me the difference in price they dont even go by there own policy. Never will go here again . Called the insurance company and corporate office they said I should of got the difference back and even the store manager said it was a court they were exchanging my glasses no its your own policy. Dont go here
Frequently asked questions about Pearle Vision
How is Pearle Vision rated?
Pearle Vision has a 3.1 star rating with 332 reviews.
When is Pearle Vision open?
Pearle Vision is open now. It will close at 5:00 p.m.
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