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Pearle Vision
- Laser Eye Surgery/Lasik
- Warminster, PA
About this business
Caring for you and your eyes since 1961, the eye care experts at your Warminster Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses, and a great selection of brand name frames. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. Most major vision plans accepted, including EyeMed and VSP. Eye exams are available by Independent Doctors of Optometry at or next to Pearle Vision in most ... read more
Location details
632 York Rd, Warminster, PA, 18974, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This company is horrible! I only have one eye that I can see through and that one needs two prescriptions. I am unable to drive or read without without them. I have been trying to get my glasses for almost 6 months. I had to send them back twice for lacking the same prescription both times. I have spoken with them on the phone, sent emails and had online chats. After being told it was my fault by a supervisor it was all my fault and I would have to send them back again, get a refund, then go through the ordering process agai... read more
Business response:
Hello ******* We have received your BBB review and are very sorry to hear that you have not received your refund. Typically, once when we provide a return shipping label for any order, this sets up an automatic system to refund your order once it's received back to our returns warehouse. After researching we can see that an error occurred because the original order was replaced at zero dollars, so when the return was initiated for the replacement order, it did follow this process, but because the order was a zero-dollar repl... read more
Hello,I have to report ******* to the BBB and the local DAs office due to this bait-and-switch false promo code that was provided to me under false pretenses. This potentially is a violation of the Fair and Deceptive Trade Practices Act statues and local law. I attempted to use this promo code for 50% off as represented to me expressly by ******* that ultimately proved to be false at checkout, presumably to entice me into a fraudulent transaction. I would like to proceed with this transaction in good faith and am willing to ... read more
Business response:
Hello *******, We have received your BBB review and are very sorry to hear that the code does not appear to work. I can assure you that we do not hand out any codes as a bait-and-switch tactic, and can already see that you have been provided with an alternative code. If this ever happens again feel free to send us an email or chat, and we would be happy to replace the code. Have a great rest of your week! Sincerely,Customer Resolution ************************
WHAT IS HAPPENING At Lenscrafters? Lenscrafters used to stand behind their products.. It is NOT MY EYES when I can put my old glasses on and still see fine and then put the NEW ones on and NOT SEE FINE. I just wanted my glasses FIXED RIGHT. NOW I want EVERY DOLLAR Of My Money BACK And If You Keep Trying To Ignore and Deflect, I am calling my attorney and seeing how much more money we can get...I JUST NEED TO SEE...LOL..DRIVING...And LIVING..I am wondering HOW ******* gets qualified as a LensCrafters salesperson to tell me th... read more
Business response:
Hello ***** We have received your BBB review and are very sorry to learn of your experience. We have contacted Management who has let us know that they would be more than happy to provide you with a full refund, as well as return those insurance benefits. However, you would need to visit the store to return your eyewear, and then we can complete both the refund and reimbursement of your insurance benefits. Please visit your local LensCrafters if you would like to receive your refund/reimbursement! Sincerely,Customer Resoluti... read more
Make sure you check your EOB from your insurance carrier to make sure you were not overcharged by Pearl vision . Pearl vision charges retail for the miscellaneous charges for the lenses, which is part of the bundled price package they list on your receipt. They are supposed to bill each of the V Codes associated with the price to your insurance company and they do not. Some insurance plans cover these charges at a discounted rate as an in network provider which Pearl Vision is to except as payment. I’m still trying to find s... read more
I have been waiting 46 days 1mth & 16 days for them to call me back with the amount i owe and what my coverage is for my prescription glasses! My first ever pair! They told me 46 days ago that my coverage wouldn't go through due to my insurance thinking i am out of the province but i am not! They told me they are going by their head office address which is in *******. They have never called me back! I have been calling them every 10days or so! For 46days! They keep telling me they faxed the address info and are still calling... read more
Went in on Monday before closing, I was the last customer of the day. Seemed like optometrist was rushing. She did both my glasses and contact prescription in less than 5 minutes. I told her prescription was too strong she ignored me. Customer service rep told me I could recheck with another optometrist. I did on Saturday. The new optometrist ask why I went in again, I explained. He told me I asked too many questions and that is why previous optometrist was not able to conduct proper exam. I said I didn't ask questioned I ju... read more
Received incorrect order 3 times. Never received correct order. Unable to talk to a customer service rep, lost $450
On July 12th I went to Sunglass Hut a subsidiary of Luxottica in Costa **** **. The pair of sunglasses I wanted was not in stock so the salesperson ordered the for me. The next day on the 13th I got an email that my order had been cancelled. I monitored my bank account to see if the refunded me my $212.19 but after 10 days I still had not received my money back. I called their customer service and was on hold for 25 minutes when I finally spoke to a live person. She explained that they dont issue credits back to your card. S... read more
I ordered Native sunglasses and accidentally bent both of the arms. I have reached out many times but never received any response. All I wanted to do was buy replacement arms. I love the sunglasses but they just want respond!
Frequently asked questions about Pearle Vision
How is Pearle Vision rated?
Pearle Vision has a 3.1 star rating with 332 reviews.
When is Pearle Vision open?
Pearle Vision is open now. It will close at 8:00 p.m.
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